Toyota Reviews 

I brought my car at the beginning of December from Currie Motor Kingston and although the service was great to begin with, I am now not happy. I have now called 3 times and emailed three times to ask for something in writing about the warranty- it would only be a one sentence email but I just want it in writing that if I go to a non-Toyota garage, the warranty still lasts for 3 years if they use Toyota parts for the service. I have even spoken to the manager Zuzana and have not received a response despite her guaranteeing that she would send me the email.

I also am querying my rearview camera- the position has changed whereby I can now see half of my number plate and although the manager checked with the garage team, they said that it's normal and the position of the camera has changed, but I'm not sure why this has happened, especially as it happened just 2 days after buying the car.

Not at all impressed with them, considering I am a repeat customer, don't think I will be going back in the future.

Toyota yaris 2024 HEV be prepared if not doing a lot of milage or not in use for a couple of days to have 12v battery problems they have fitted a 35 ah and would ideally need a 45ah battery.
In Poland this as been rectified by upgrading their testing of the battery and replacing. BUT NOT IN UK so I understand.
Mine shows 11.90v according to AI the battery is failing but shows good when tested at the dealership.
Contacted toyota uk customer services and seems like I got a generic response.
Try tricle charging etc,the car is around 18m old and it needs a battery charger.
Looking around this problem looks prevalent and toyota do not want to know.

We are sharing our experience as Toyota RAV4 owners following our interaction with Toyota and its authorised network.

Our Toyota RAV4 was stolen silently, despite all keys being in our possession.
The alarm did not even go off.

When purchasing and servicing this vehicle through Toyota, we trusted the brand’s claims around safety and security. Experiencing such a serious security failure has been extremely distressing.

For a vehicle at this price point, this level of theft vulnerability is unacceptable and has severely damaged our confidence in Toyota and its products.

The vehicle was regularly serviced within the official Toyota network.
During a scheduled service, abnormal noise from the drivetrain area was reported and acknowledged by the service center. However, any diagnostic work was refused solely based on a formal service-interval interpretation, without a written report, technical analysis, or cost estimate.
Shortly after the service, the defect fully materialized and worsened. Despite early reporting, full documentation, and multiple escalation attempts, Toyota Croatia rejected any warranty consideration or goodwill, relying exclusively on procedure and refusing a proportional or technical review.
Final outcome: approx. €2,500 paid by the customer, with zero accountability from Toyota.
This experience showed a clear lack of customer-oriented judgment.
Procedure was prioritized over facts, dialogue, and brand responsibility.
After this experience, I would not purchase or recommend Toyota again.

I have a Toyota Corolla 2012 with a 1.4 diesel engine, it is called the d4d. The car has driven only 180,000 km and in this time first the starter of the car failed, then there is a problem with the suspension and to get to that part which is needed to be changed there is a need to take out half of the parts in the front of the engine. There is even problem even to change the bulbs in the front lights you can't even change it by yourself. You have to take out many details to reach the bulb. I have owned many different cars from Hyundai from Honda from Mazda from Suzuki from Audi, but never did I ever have this trouble even to change a bulb of the car. This is extremely unpractical car and it has been really overrated. Anyhow I had issue with the gearbox of the car because on the third gear the car was not picking up the gear if I would accelerate really hard. I took it to the Toyota service here in Latvia Riga and it is called as the wess motors , while I took it to them the car was normally running on the first and second I had problem on the 3rd gear however after giving it for diagnostic it started having problem even for the first kid that means that they did something to the car which destroyed even the little bit of strength it had in terms of its gears. Toyota is the most overrated car in the world, it's worse it rusts it has the worst suspension it can't take cold weather I live in Latvia and this car is a failed car in this in this country. I hope that this my review will reach those mafias who are running this scam. Asians cannot make automatic gearboxes. If you want an automatic gearbox go for a European car. Get a real automatic gearbox not a cheap Asian version which is called as a robotic gearbox because they are the worst. Beware Toyota is the worst God I have ever driven in the past 40 years of my life

I am writing this review to share my very disappointing experience with Toyota.
I bought my Toyota a few months ago for around 22,000, and I am paying for this car over 5 years, which is a very large financial commitment. On top of that, the insurance costs are extremely high. Unfortunately, I only found out later that the insurance is so expensive because this model is very easy to steal.
Just two weeks after I bought the car, it was already stolen. The theft takes only a few seconds – the car can be broken into and dismantled very easily. I managed to locate the car myself, about 1 km away from me in London, which is shocking in itself.
What is even more frustrating is that Toyota is aware of this problem, but does nothing to improve the security or prevent these thefts. There is no real solution offered to customers, no meaningful action, and no responsibility taken.
On top of that, the police did nothing, and I have had to deal with this situation more than once. The stress, time lost, and financial impact are huge.
If anyone ever asks me for my opinion about Toyota or this model, I will always mention what happened to me:
– the car was stolen multiple times
– the security is very poor
– insurance is extremely expensive
– no real help from Toyota or the authorities
Based on my experience, I cannot recommend this car, despite the money I invested in it.
Thank you for reading.

Absolute class service at Colchester Toyota. Love the support.

Warranty isn’t worth anything, as they will deny your claim all the time. Would be interesting to know how many warranty claims they do honour… but they will never publish, I suspect. Anyway, the EV Mode button fell into the central console on 2023 Yaris, the clips were not damaged, the switch was fine, but probably due to poor design or incorrect fitting it dislodged and fell into the central console. Despite agreeing that excessive force would have broken the clips on the switch and agreeing the clips were not broken, Toyota advised that it wasn’t covered by warranty and charged me 156GBP for the privilege of clipping it back into place. Toyota make a big deal of their warranty, but my experience is it isn’t worth it. I would not take my Yaris to Toyota for a service to extend my warranty for one year, because I’m sure that when things go wrong Toyota will decline a warranty claim and I’ll still have to pay. In my opinion, its the biggest hoax going.

I purchased this vehicle solely because it was sold and advertised as a Toyota Approved Used car. This designation explicitly implies that a full 145-point inspection, including a meaningful road test and verification of mechanical integrity, had been properly completed prior to sale.

Almost immediately upon collection, multiple serious issues became apparent. These included the vehicle pulling to one side, drivetrain vibration under load, abnormal gearbox noise, hesitation when power was demanded (particularly on inclines), excessive vibration and abnormal noise on cold start, and an intermittently faulty driver’s door lock that at times prevented the door from closing properly. These are fundamental drivability and safety-related defects that could not reasonably have been missed during a competent inspection and road test.

These defects raised immediate concerns that the Toyota Approved Used inspection was either not carried out at all, or was conducted to a purely superficial standard. On that basis, I exercised my right to reject the vehicle.

When I returned the car on 23 December, there was no joint inspection or agreed handover process. A manager took one key and walked away without acknowledgment, then took the vehicle away alone. After some time, he returned alleging scratches and a minor dent on the roof. I had the vehicle for only one day, and the dent was very small — there is no plausible way such minor damage could have occurred in that time. The dealer suggested I should have noticed it at collection, but it is entirely unreasonable to expect a customer to spot such a minor mark, particularly when a pre-delivery condition report should have documented any pre-existing imperfections.

No figures were provided, and despite my requests, no photographs, inspection records, or contemporaneous evidence were produced to demonstrate that any alleged marks were caused by me. I was then escorted to the paint department in an accusatory manner to consult a specialist about how much I should pay for repairs, despite no joint inspection taking place and no evidence that I caused any damage. This conduct made me feel as though I was being treated as if I had done something wrong.

At no point was I shown a 145-point inspection report, any pre-delivery condition report, any handover photographs, or any advertising photographs, despite explicitly requesting them. Without such documentation, it is impossible to verify whether the inspection was properly conducted or whether the alleged marks pre-existed my ownership.

The overall handling of this matter was hostile, confrontational, and unprofessional. While a refund was eventually indicated, it was offered reluctantly and only after it became clear that deductions could not be justified.

Overall, this experience demonstrates a serious lack of transparency, accountability, and professionalism. In the end, the experience was worse than dealing with a typical back street garage, which is saying a lot given the supposed “Toyota Approved Used” standard.

Not happy with the price increase in full service its just rip off honestly in this inflation time £465 for full service which really day time rip off please I ask the general manager of toyota to have look about thi issue and talk to them why they increased price
It's at toyota group 1 Liverpool Merseyside

Writing this review to warn other Toyota owners. Following an accident Toyota Assist gets in touch to 'assist' you. This is very misleading. What they do not say is that the assistance is merely passing you to a third party management company (Enterprise). Toyota is not interested if there are issues with the service they have passed you to whatsoever. The repair for a rear end shunt accident took 11 weeks to complete with delays due to ordering wrong parts etc. Gave feedback to Toyota who said 'We have no further involvement after we have sent the referral to them'

I previously owned a Toyota Aygo and was very happy with the car for over 8 years and had absolutely no problems with it. When I decided to get another car I purchased an 18 month old Toyota Aygo X in March 2025. I have had an issue with it already as the water washers are not working. As it is under warranty I have contacted Toyota but after several hours and a number of dealerships I've been unable to get any help whatsoever. This is a safety issue and it needs sorting quickly but Toyota are not interested in helping me. One dealership told me that warranty work doesn't pay whereas they are happy to service your car and sell you a service contract. The dealership I had the car serviced with is unable to help until mid February! This Toyota warranty is a completely unacceptable and I certainly won't purchase another Toyota.

One of the worst dealerships I’ve ever used Weston’s super mare and north Bristol definitely do not recommend at all due to change my car this it’s definitely not going to be a Toyota

I bought a brand new all singing all dancing brand new Toyota.
I got talked into having the PP option and talked into 2 lots of insurance one for tyres and one for minor bodywear issues!
I was assured I could ‘pop in”and these issues would be sorted out while I waited .
It was completely miss sold as I have tried to have wheel rims repaired and it was nothing like it was explained to me apparently there is an app with forms to fill
In and it is dealt separately with a very unsupported insurance company who never get back to you -the insurance is ‘INSURE THAT’
Then over the new year I had a fast puncture

I found this out by a friendly local tyre company who could not do it that day as they were finishing early for New Year’s Eve !
When I went to Toyota they would not even look at the tyre or give me a pressure reading!
Anyway waited all day until 3.30 For a call back but this did not happen so as jhad a hospital appointment on the following Monday which I could not miss and I need my car as I live alone and at 74 with ongoing health conditions am very dependent on my car .
Wythall tyre had my tyre in stock -Toyota did not have the tyre if I could get in !
Had my tyre replaced in under an hour with pleasant engineers who said I must claim the costs back from the insurance !!
That’s a joke -back to waiting for a call from the insurance company-apparently there is an app which was never explained any of this when buying it -if they don’t pay I will cancel the payments-that have already had 17! Months money for nothing !!!
This dealership is the Solihull one on the Stratford road!Beware of what you are buying just a waste of money !

My Toyota is a 23 plate non plug in hybrid with approximately 30k odo.

They say there’s a warranty on their hybrid vehicles battery. But to claim this I would have to get the battery to them.

This would require getting the breakdown service (battery will not hold charge) back to restart my car so I can get to my nearest Toyota garage (30-40 miles round trip) then leave the car/battery there to be checked (to ensure the battery doesn’t have charge) & return the following day to collect.

Also just to note that my husband also has a hybrid Toyota (20 plate 45k odo) & has had 3 battery replacements.

Bought a 2023 Toyota Tundra Truck. Various small problems fit and finish. Then on a service call in 2025 told my engine would fail due to main bearing problems known but hidden by Toyota for over a year ( I was told previously my engine was not affected by the dealer). Requested Lemon law but denied by Toyota saying they have to try to fix it three times. Told to replace engine would be over a year by dealer and it could fail at any time. If failed still would take a year to replace. Letter from Toyota said gather history of repairs and service but web site referred to had no link to send documents. No link on Toyota letters or address to send documentation. Then I was quickly sent a denial letter in less than 30 days. I am a 72 year old man, on oxygen, who lives in a semi rural area and cannot be stranded somewhere. Toyota said too bad. Dealer said they could work out a deal on a new vehicle and Toyota would help as the value of the truck was plummeting due to engine failures. Once at dealer they hemmed and hawed saying Toyota was now not willing to deal or kick in money. Dirty dealing from start to finish. Got some trade in value from an engine failing truck to purchase a different vehicle from the dealer, no Toyota help in devaluation. Toyota does not stand by its product, deceptive and is uncaring. This was a unexpected financial hardship on me. Toyota case # 251013001272.
Suggest federal government take a close look into Toyota and their swindle of a senior citizen.

Toyota dealerships in England are not only selling Toyota cars with manufacturing defects but also fails customers miserably by refusing, return, refunds and reasonings that faults are not covered by warranty despite the fact that cars have faults since purchase. Absolutely awful in UK, Toyota manufacturing should take note of this. I was sold a bz4x in London. Within 1000miles of purchase a knocking sound starts coming from suspension every time car goes over a road bump. Went back to dealership a few times, their responses they can't find the fault however car is good for the road and I can take it away. What? Will I have to be punished and have to live with it? Absolutely awful!! The air conditioning went away before end of 4th month....a brand new car for God's sake !!! Brakes developed some gap and make strange rattle and squeaky sound after just 6 months, this is passed aside referring to usual wear and tear, Toyota and it's dealers perhaps think people are stupid and have never purchased a new car in li ee so whatever candy they give us we have to say thank you and smile. I'm pissed with the extortionate amount of money involved not only in purchase but also for repair parts and the car sold with factory check failed & manufacturing faults and further trying to f*!k and hurt me by asked more money to fix faults. They sell parts at 5 times more than what market offers too. A car is one of the biggest buys or commitments in life and Toyota is killing it's business with bad manufacturing and failing to take care of after sale issues...,.real bad experience with TOYOTA in UK. I have other issues of quality and performance too with car but leave those out as minor issues for now, but those shouldn't have been there in new cars anyway. Bosses of dealerships hiding away far in offices figuring out how to make more money even after sales and interns are put in face of clients to face the heat and not knowing what to do with all the complaints coming in every day. I guess will have to go digital, make a forum, gather round people with complaints and sue Toyota UK.

There customer care thinks it is acceptable to charge over a £1000 for a repair then 2 days later it breaks down again with same fault ask for a further £2200, this is from the so called experts,

I own a 2017 Toyota C-HR, which I purchased last year as a second owner, and I can honestly say I am extremely impressed with this car.

After more than a year of ownership, it continues to exceed my expectations. The performance, features, comfort, and overall driving experience are outstanding. It feels reliable, smooth, and enjoyable every time I drive it.

This car proves Toyota’s quality and engineering at its best. I genuinely struggle to put into words how satisfied I am with this model.
Thank you, Toyota, for creating such an excellent vehicle!

?????? Disappointed ??????????.....4 months waiting for a car only to be told that it's not going to turn up..held onto my deposit and I had to ask for it back ...worse than that was offered a brand new car for the same money a month...refused because of the depreciation...I suggested a cheaper 2nd hand car with more miles on the clock and of a lesser value that the new car they had offered me ...they wanted an extra 600 quid deposit with just under 100 pound extra a month on the pcp.....poor show when I was brought in on the assumption that they would do all they can to rectify the poor service they have shown me ???????????

In response to your reply ...I was in on sat discussing the situation i dont think it would be hard to find the problem you found me easy enough on sat with only my name when you wanted to sell me a car ....why is it so difficult now...you already have my bank , personall details and mobile...and email...ridiculous response...

Nicholas flint