Bought a Vivo X300 Ultra 1TB (China Version) in Germany, absolutely no regrets. Fast delivery (much quicker than predicted), fantastic phone. Won't be my last purchase here for sure!
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Review summary
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After about two weeks of use, I can only recommend both the laptop (RedmiBook Pro 14 (2025 Edition) - Intel Ultra 7 - 32GB/1024GB) and the shop. Fast delivery and constant tracking updates. One small... See more
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Bought my third phone—very good experience with the store, highly recommended. Delivery to Central Europe took 8 days right to my door,Vivo x300 ultra,with no additional fees. Perfectly packaged, than... See more
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Ordered Vivo x300 pro. Time from purchase to delivery was only 9 calendar days, which is even less than expected. Paid price = final price. No customs or other fees added. And last but not least - in... See more
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Company details
Written by the company
TradingShenzhen sells high quality smartphones, tablets and other accessories from China. We offer German and English support, aftersale service and reasonable price.
Contact info
Room 18F, 27/F, Ho King Comm CTR 2-16 Fayuen ST Mongkok Kowloon, 8525, Hong Kong, Hong Kong
- support@tradingshenzhen.com
- tradingshenzhen.com
4.7
Excellent
11K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Years of service and quality
Many years of consistent service and quality products. They're always helpful, before and after sales. The description on the page is accurate, they're very open to reveal every flaws in advance. So 100% satisfaction.
April 3, 2026
Unprompted review
Reply from TradingShenzhen
Vielen Dank, Dieter, für Ihre tolle Bewertung! Wir freuen uns sehr, dass unsere Produkte und unser Service Ihre Erwartungen erfüllen. Ihre Treue und Zufriedenheit bedeuten uns viel. Wir hoffen, Sie auch in Zukunft begeistern zu können.
Excelent services=communication and delivery
Very good communication with my connection in China - Yini B.
Everything was according to communication , Evan my suspicions that coming from China gonna pay taxes was accordingly to Yini B.
Why I mention her/him/maybe it (chatbot) because give the right/smart answers.
About One Plus 15 that I bought ...?... above Samsung S26Ultra from many ways:
- accu 7300mA
- camera lens OPTICAL the same with S26 Ultra (I do not need digital and normally do not count)
- procesor Snapdragon 8 5th generation same with S26 Ultra
- diagonal ... the same
-Wight.. less with some grams
-Much more versatile the Chinese soft (I bought the phone from China and has Oxygène soft support (only on China made) to comply worldwide.
Etc... etc.. etc...!
A five star - in this moment- smartphone.
By the way... talking to a person who's testing phones he discovered that Samsung up-dates Android with almost 1 year late.
That's why Samsung is not sending articles to test anymore.
One Plus 15 is up-dating Android 6 years... but this one let see.
I had an Xiaomi Miui Poco X6 3-4 time more versatile and better functioning/accu then a Samsung on a similar price.
One Plus 15 is on top
April 4, 2026
Unprompted review
Reply from TradingShenzhen
Mircea, we're delighted you had such a positive experience with our service and are thrilled about your new OnePlus 15! Your detailed insights about the device are fascinating, and we appreciate you taking the time to share your comprehensive review. We hope the phone continues to meet your expectations and look forward to supporting you in the future.
Got a OnePlus 15
Got a OnePlus 15, arrived and working.
Everything as discribed, no complains.
March 25, 2026
Unprompted review
Reply from TradingShenzhen
Hi Anell, we're delighted you're enjoying your OnePlus 15! It's great to hear everything arrived perfectly and met your expectations. We hope you continue to enjoy your new device and look forward to serving you again.
Great experience. 100% recommendable
I just acquired a OnePlus 15, 16Go/512Go and it's incredible how fast they sent the device.
It comes perfectly packed and protected.
All comes as it says in the FAQ and I'm so happy with them.
I'd recommend to all my friends when they want to renew their smartphones.
April 1, 2026
Unprompted review
Reply from TradingShenzhen
Gracias, Alejandro, por compartir tu experiencia con el OnePlus 15. Nos alegra que el envío fuera rápido y que el dispositivo llegara perfectamente protegido. Esperamos seguir cumpliendo tus expectativas en futuros pedidos.
Reply from TradingShenzhen
Merci beaucoup, Trouma ! Nous sommes ravis que notre service vous ait donné satisfaction. Votre retour positif nous encourage à continuer de vous offrir le meilleur accompagnement possible.
Reply from TradingShenzhen
Thanks for the awesome review, AD GAMER! We're delighted you enjoyed our fast delivery and devices. Looking forward to serving you again soon!
Cheap and good quality
I ordered a phone, it came in perfect condition, didn't have to pay customs and saved tons of money compared to buying the same phone in my country.
April 2, 2026
Unprompted review
Reply from TradingShenzhen
Hi Ivan, we're delighted you found such great value with your phone purchase! Saving money and getting a top-quality device is exactly what we aim for. Hope you enjoy your new phone and welcome back anytime.
Exactly as promised
February 28, 2026
Reply from TradingShenzhen
Thanks, Glenn! We're delighted to hear that everything met your expectations. Your satisfaction means a lot to us, and we hope you'll continue to enjoy our product. Looking forward to serving you again!
My fifth purchase — still excellent
This is already my fifth purchase from TradingShenzhen, and I can honestly say that anyone who has doubts about ordering from them has nothing to worry about. All products I received were original and exactly as described, and the customer service has always been on a very high level.
I also want to mention that one of my tablets was damaged during transport (not TradingShenzhen’s fault), but their team still stepped in and helped me find the perfect solution. Thanks to their support, even a difficult situation turned into a positive experience.
I’m very satisfied and won’t hesitate to order from them again in the future.
March 31, 2026
Unprompted review
Reply from TradingShenzhen
Thank you, Rafal, for your fantastic review! We're truly delighted to hear about your positive experiences and how we could help even during the unexpected tablet transport issue. We look forward to continuing to serve you with the same high-quality support in future purchases.
No customs to Croatia
No customs to Croatia. Shipping took 13 days in total from the day of the order. Very satisfied with my oneplus 15
April 1, 2026
Unprompted review
Reply from TradingShenzhen
Drago nam je čuti da ste zadovoljni, Gabriele! Veseli nas što je vaš OnePlus 15 stigao brzo i bez carinskih komplikacija. Želimo vam puno zadovoljstva uz novi uređaj.
Best website for new smartphone lovers
Great website! Very fair prices for the original quality phones you are getting, good contact with the support and they give you warranty! Genuinely recommend
March 26, 2026
Unprompted review
Reply from TradingShenzhen
Thanks so much, Damian! We're delighted you had a positive experience with our phones and support. Your recommendation means a lot to us, and we look forward to helping you again in the future.
Reply from TradingShenzhen
Hi Domagoj! We're delighted you're happy with the smartphone and appreciated our quick shipping. Your positive feedback means a lot to our team. Enjoy your new device, and we hope to assist you again soon!
Reliable service, quick responses, excellent prices, and useful vouchers
Title:
Reliable service, quick responses, excellent prices, and useful vouchers
Review:
My experience with TradingShenzhen has been positive. They respond quickly to inquiries and take customer questions seriously. I found the financial handling reliable, professional, and trustworthy.
Their prices also seem to be among the best worldwide, especially in the high-performance smartphone segment. They also offer a useful range of vouchers and purchase incentives, including newsletter vouchers, promotional offers, and review-related vouchers.
Overall, I experienced good communication, serious service, and a dependable transaction process.
March 11, 2026
Unprompted review
Reply from TradingShenzhen
Hi Joe! We're delighted to hear about your positive experience with TradingShenzhen. Your feedback about our responsive service and competitive smartphone prices means a lot to us. We look forward to continuing to support you in the future.
Good And Quick Service
I bought it and received not full 2 weeks later. Service is very good, I could track my parcel for the whole process, phone came unscathed, it was packaged very safely in thick bubble wrap. In package there was EU adapter included, and original charger + case. Charger works just fine with adapter, charges from 1% to 100% in about 50 minutes which is super fast given battery capacity.
I recommend this seller
March 14, 2026
Unprompted review
Reply from TradingShenzhen
Marcin, dzięki za tak szczegółową opinię! Cieszymy się, że paczka dotarła bezpiecznie i spełniła Twoje oczekiwania. Zadbaliśmy, żeby opakowanie chroniło telefon, więc nas cieszy, że wszystko przebiegło idealnie. Zapraszamy ponownie!
No problems.
March 9, 2026
Unprompted review
Reply from TradingShenzhen
Piotr, we're delighted you had a smooth experience with us! Glad everything went perfectly and hope you're enjoying your product. We look forward to serving you again in the future.
Xiaomi 17 ultra
I have bought a Xiaomi 17 ultra and my experience is very good . The phone is excellent shipping was very fast . Packaging was excellent.!
January 26, 2026
Unprompted review
Reply from TradingShenzhen
Καλή σου μέρα, Χάρη! Χαίρόμαστε που η εμπειρία σου με το Xiaomi 17 ultra ήταν τόσο θετική. Εκτιμούμε την εμπιστοσύνη σου και ελπίζουμε να απολαμβάνεις το νέο σου τηλέφωνο!
Reply from TradingShenzhen
Hi Krešimir, we're delighted you had a smooth experience with our shipping and found our service reliable! Your feedback means a lot to us. We look forward to serving you again in the future.
Perfect if you need a cheap mobile
I have ordered from here only two times. Once my first OnePlus phone 6 years ago, once last week my new One+. Products are original, works perfectly, prices are the lowest, delivery in days without taxes. Recommend them!
March 27, 2026
Unprompted review
Reply from TradingShenzhen
Hi Masa, we're delighted you've had such great experiences with us over the years! Your loyalty means a lot, and we're glad the OnePlus phones met your expectations with perfect performance and competitive pricing. Hope you continue enjoying your new device!
I'm really satisfied with my purchase
I'm really satisfied with my purchase. The seller's customer service is excellent, the prices are reasonable, and the shipping times are acceptable. I recommend it.
March 7, 2026
Unprompted review
Reply from TradingShenzhen
Hi Bnick, we're delighted you had such a positive experience with us! Your feedback about our service, pricing, and shipping means a lot. We look forward to continuing to meet your expectations in the future.
Great experience
Great experience, from ordering to delivery, everything was transparent. My order arrived in 12 days (to Romania), and I'm very satisfied with my purchase (Vivo X300 Pro)
March 6, 2026
Unprompted review
Reply from TradingShenzhen
Thanks for sharing your experience, Jumanazar! We're delighted the Vivo X300 Pro reached you smoothly in Romania and that our service met your expectations. We look forward to supporting you again in the future.
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