TradingShenzhen Reviews 10,756

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 799 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly phones, for their excellent quality, fair pricing, and overall performance. Many people highlight the fast delivery and efficient order processing, often noting that items arrive quicker than expected and without additional customs fees. The inclusion of EU adapters and pre-installed Google services is also frequently appreciated. However, some customers also noted issues with delivery, specifically mentioning delays with certain courier companies. A few reviewers reported issues with product condition upon arrival and expressed dissatisfaction with the resolution process. There were also isolated instances where ordered items were out of stock after payment, leading to refunds and related financial inconveniences.

What people talk about most

Product

Users describe positive interactions with product. Many customers are impressed with the quality and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising fast shipping times, with many... See more

Order

People report positive experiences with order. Many customers praise the smooth and straightforward ordering... See more

Quality

Clients share positive opinions on quality, frequently praising the excellent condition of products upon... See more

Price

Customers consistently express satisfaction with the pricing, often highlighting attractive and unbeatable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a Vivo X300 Ultra 1TB (China Version) in Germany, absolutely no regrets. Fast delivery (much quicker than predicted), fantastic phone. Won't be my last purchase here for sure!

Company replied

Rated 5 out of 5 stars

After about two weeks of use, I can only recommend both the laptop (RedmiBook Pro 14 (2025 Edition) - Intel Ultra 7 - 32GB/1024GB) and the shop. Fast delivery and constant tracking updates. One small... See more

Company replied

Rated 5 out of 5 stars

Bought my third phone—very good experience with the store, highly recommended. Delivery to Central Europe took 8 days right to my door,Vivo x300 ultra,with no additional fees. Perfectly packaged, than... See more

Company replied

Rated 5 out of 5 stars

Ordered Vivo x300 pro. Time from purchase to delivery was only 9 calendar days, which is even less than expected. Paid price = final price. No customs or other fees added. And last but not least - in... See more

Company replied


Company details

  1. Cell Phone Store

Written by the company

TradingShenzhen sells high quality smartphones, tablets and other accessories from China. We offer German and English support, aftersale service and reasonable price.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

11K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

First time user and all went very well…

First time user and all went very well and smooth. I recommend.

January 29, 2026
Unprompted review
TradingShenzhen logo

Reply from TradingShenzhen

Thanks for taking the time to share this, customer—it's fantastic to hear your first experience went smoothly. We really appreciate the recommendation, and we'd love to help you again whenever you need us.

Rated 5 out of 5 stars

My experience

My experience was super great, the pack come all I said after. Good attention, good tracking all nice. I so happy with the company and my purchase.

March 5, 2026
Unprompted review
Rated 1 out of 5 stars

The item I ordered and already paid for…

The item I ordered and already paid for turned out to be out of stock. They offered me the same item in a different color, but I declined. I then asked when the original item would be available again, but even after a week I still haven’t received any response.

February 27, 2026
TradingShenzhen logo

Reply from TradingShenzhen

Good day

We sincerely apologize. An EU warehouse item was overbooked or the stock information was outdated, so we cannot ship the product you ordered. We offered an alternative, but since you prefer not to use it, we have processed a cancellation with a refund and have completed the transaction to ensure you receive the money as quickly as possible.

Rated 5 out of 5 stars

I bought a OnePlus 16gb 1tb

I bought a OnePlus 16gb 1tb memory phone, which arrived in a week. I was pleasantly surprised that in addition to the very good price (807€), the phone also came with a factory foil, original charger and EU adapter, a silicone case, as well as a 10€ voucher for the next purchase. I recommend with great esteem and respect!

February 26, 2026
Rated 5 out of 5 stars

Bought a Laptop and a tablet

Bought a Laptop and a tablet. Quality is awesome. Shipping was quick an packaging was very safe. Had issues (my fault) while setting up one device but support helped me quickly. Definitly buying again. Would recommend anytime.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Buzzing with this deal.

Scored the OnePlus 15 (12/256GB) for just €600 from the TradingShenzhen EU warehouse, and it’s really a total steal.

Shipping was spot on, it actually showed up exactly on the 5th day. Massive shoutout to the TradingShenzhen guys; they included a EU adapter for the 120W charger that comes in the box.

The phone already had a solid screen protector perfectly mounted and came with a really nice black case, so it was ready to go instantly.

The camera processing really offsets the hardware "downgrade" everyone's talking about, the final images actually look better and more natural than before (coming from a OnePlus 12. The only time you notice a hit is at night, where the detail and motion can struggle a bit compared to more expensive flagships, but for €600, it's easily the best value out there.

February 19, 2026
Unprompted review

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