The exchange rate they quote is inaccurate. The exchange rate is so high that they’re effectively stealing $7 from you for every 100 euros you transfer, plus transfer fees For example, the current... See more
Company replied
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See what reviewers are saying
1. increase sending limits of money. 25,000 nok are to low to Afghanistan!! 2.Make the option to edit the transaction name and edit money and cancel option in the galaxy transfer app.
Company replied
I've honestly had nothing but good experiences with them. Sending from Denmark is easy because they've integrated so well with mitID (Danish 2FA and KYC solution). I have been using them to send money... See more
Company replied
I used TransferGlaxx and made several transfers. It's an excellent, reliable, and secure money transfer company. I sent money to East Africa, including Eritrea, Ethiopia, Uganda, Somalia, and Djibout... See more
Company replied
Company details
Written by the company
At Transfer Galaxy, we are trying to make the world a little fairer. We are democratizing international payments; making remittances cheaper, safer & smarter.
Contact info
Osmundgatan 12, 703 83 , Örebro, Sweden
- +46 10 410 29 00
- support@transfergalaxy.com
- transfergalaxy.com
3.6
Average
243 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Reply from Transfer Galaxy
Hi, thank you very much for your comment and for giving us the opportunity to serve you and meet your expectations. We appreciate your loyalty and we are always here to assist you.
Warm regards, The Transfer Galaxy Team
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My experience with transfer galaxy has been great
My experience with transfer galaxy has been exceptionally positive,characterised by speed, ease of use,security and reliability and their customer service is excellent, Would definitely recommend this app.
August 4, 2025
Unprompted review
Reply from Transfer Galaxy
Hi, thank you very much for your comment and for giving us the opportunity to serve you and meet your expectations. We appreciate your loyalty and we are always here to assist you.
Warm regards, The Transfer Galaxy Team
A very professional way of handling…
A very professional way of handling customers. Fully satisfied with the service.
July 21, 2025
Unprompted review
Reply from Transfer Galaxy
Hi, thank you very much for your comment and for giving us the opportunity to serve you and meet your expectations. We appreciate your loyalty and we are always here to assist you.
Warm regards, The Transfer Galaxy Team
Reply from Transfer Galaxy
Hi, thank you very much for your comment and for giving us the opportunity to serve you and meet your expectations. We appreciate your loyalty and we are always here to assist you.
Warm regards, The Transfer Galaxy Team
I want to thank Karim Khan for his…
I want to thank Karim Khan for his amazing help. I was really stressed for weeks because of a money transfer issue from Europe to Afghanistan. He handled everything very professionally and made the process smooth and quick. His support meant a lot to me during a difficult time. I highly recommend their service trustworthy and very helpful.
August 1, 2025
Unprompted review
Reply from Transfer Galaxy
Hi, thank you very much for your comment and for giving us the opportunity to serve you and meet your expectations. We appreciate your loyalty and we are always here to assist you.
Warm regards, The Transfer Galaxy Team
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Recommended ❤️
August 4, 2025
Unprompted review
Reply from Transfer Galaxy
Hi, thank you very much for your comment and for giving us the opportunity to serve you and meet your expectations. We appreciate your loyalty and we are always here to assist you.
Warm regards, The Transfer Galaxy Team
I am very glad that i came across this…
I am very glad that i came across this app… it was very easy to setup the account and send money to countries like Pakistan that otherwise takes a long inquiry with other app… definitely recommend it to those who wanna send money to loved ones in asia.
August 4, 2025
Unprompted review
Reply from Transfer Galaxy
Hi, thank you very much for your comment and for giving us the opportunity to serve you and meet your expectations. We appreciate your loyalty and we are always here to assist you.
Warm regards, The Transfer Galaxy Team
Reply from Transfer Galaxy
Hi, thank you very much for your comment and for giving us the opportunity to serve you and meet your expectations. We appreciate your loyalty and we are always here to assist you.
Warm regards, The Transfer Galaxy Team
Great work done by transfer galaxy.
Great work done by transfer galaxy.
July 4, 2025
Unprompted review
Reply from Transfer Galaxy
Hi, thank you very much for your comment and for giving us the opportunity to serve you and meet your expectations. We appreciate your loyalty and we are always here to assist you.
Warm regards, The Transfer Galaxy Team
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Reply from Transfer Galaxy
Hi, thank you very much for your comment and for giving us the opportunity to serve you and meet your expectations. We appreciate your loyalty and we are always here to assist you.
Warm regards, The Transfer Galaxy Team
Reply from Transfer Galaxy
Hi, thank you very much for your comment and for giving us the opportunity to serve you and meet your expectations. We appreciate your loyalty and we are always here to assist you.
Warm regards, The Transfer Galaxy Team
Great service
Great service. I made multiple transfers with no issues at all.
July 22, 2025
Unprompted review
Reply from Transfer Galaxy
Hi, thank you very much for your comment and for giving us the opportunity to serve you and meet your expectations. We appreciate your loyalty and we are always here to assist you.
Warm regards, The Transfer Galaxy Team
No refund
Cancelled a transfer and never got my money back and never responding to my complaint, becareful using this company.
April 29, 2025
Unprompted review
Reply from Transfer Galaxy
Hi, sometimes getting a refund is a difficult process, but we assure you that we will do everything we can to make this right. Please reach out to us at https://transfergalaxy.com/en/contact-us/
Best regards, The Transfer Galaxy Team
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Reply from Transfer Galaxy
Hi, thank you very much for your comment and for giving us the opportunity to serve you and meet your expectations. We appreciate your loyalty and we are always here to assist you.
Warm regards, The Transfer Galaxy Team
Great service
I sent money to Thailand and the service was great, I had no issues. The money arrived instantly.
July 9, 2025
Unprompted review
Reply from Transfer Galaxy
Hi, thank you very much for your comment and for giving us the opportunity to serve you and meet your expectations. We appreciate your loyalty and we are always here to assist you.
Warm regards, The Transfer Galaxy Team
Amazing Transfer Galaxy
Amazing Transfer Galaxy, it's really good and easy.
Thank you!
June 27, 2025
Unprompted review
Reply from Transfer Galaxy
Hello! Thank you for your feedback, which is very much appreciated. Have a good day! Warm regards, The Transfer Galaxy Team
I've honestly had nothing but good…
I've honestly had nothing but good experiences with them. Sending from Denmark is easy because they've integrated so well with mitID (Danish 2FA and KYC solution). I have been using them to send money to Somalia/Somaliland as well as Yemen and everything works smoothly, I can't vouch for all destinations. I use the website, not the app.
July 3, 2025
Unprompted review
Reply from Transfer Galaxy
Hi, thank you very much for your comment and for giving us the opportunity to serve you and meet your expectations. We appreciate your loyalty and we are always here to assist you.
Warm regards, The Transfer Galaxy Team
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Reply from Transfer Galaxy
Hello! Thank you for your feedback, which is very much appreciated. Have a good day! Warm regards, The Transfer Galaxy Team
Good service ,great treatment .
June 19, 2025
Unprompted review
Reply from Transfer Galaxy
Hi, thank you very much for your comment and for giving us the opportunity to serve you and meet your expectations. We appreciate your loyalty and we are always here to assist you.
Warm regards, The Transfer Galaxy Team
I dont understand whats going on
I dont understand whats going on. I called you guys to get my money back to my account. You guys said it will just take a few days. It has been 3 weeks. I call you and you guys hang up on me?? Im calling to Ask when my money will be returned and as soon as I give you my info you hang up the phone. Are you stealing my money? What kind of joke is this? I will sue you if I dont get my money back. Worst company ever
June 18, 2025
Unprompted review
Reply from Transfer Galaxy
Hi! Sometimes getting a refund is a difficult process, but we assure you that we will do everything we can to make this right. Please reach out to us at https://transfergalaxy.com/en/contact-us/
Best regards, The Transfer Galaxy Team
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