I’ve been using their service for over 6 years, back when not many people even knew about them. They are reliable and trustworthy. I’ve never had a moment where I felt like I shouldn’t trust th... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve always had a positive experience with TransferGo. The service has always been reliable, fast, and easy to use, which gives me peace of mind whenever I need to send money. What stands out the m... See more
Company replied
Always liked transfer go and been using them for many years, they quick, easy and promptly send your money to recipient. When problem arises they quick to sort you out, and the customer service team... See more
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My experiance with TransferGo is positiv. They are very profesional and they demand proof of your reason for the transfer, your relationship with the reciver, and your source of fonds. It can maybe be... See more
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Company details
Written by the company
For over a decade, TransferGo has made sending, receiving and managing money worldwide faster, simpler, and more affordable.
Send receive and manage money globally
Written by the company
- Fast, secure and low-cost
- Hold exchange and transfer multiple currencies effortlessly, all in one app.
Contact info
London, United Kingdom
- hello@transfergo.com
- transfergo.com
4.6
Excellent
39K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from transfergo.com
Thank you so much, Muhammad! We're thrilled to hear you had a positive experience with us. 😊
Reply from transfergo.com
Thank you so much, Kailash! 😊 We're delighted to hear that you're enjoying the application!
I’ve used TransferGo several times…
I’ve used TransferGo several times before without any problems, but this experience has been completely unacceptable.
My order number is 72852400, and my funds have been on hold since 22 September 2026 at 10:03 AM. TransferGo asked me questions about the transfer, and I provided all the requested information, yet I still have not received a clear or satisfactory response.
At this point, the transfer is not being processed and my money is not being returned. It feels like my funds are being held without a proper explanation or any clear timeframe for resolution. This has been extremely frustrating and disappointing.
If order 72852400 is not resolved immediately, I will seriously consider escalating the matter through a formal complaint and seeking legal advice regarding the continued withholding of my funds.
September 22, 2026
Unprompted review
Reply from transfergo.com
Thank you for your review, Valerie. We are truly sorry for the frustration and stress this delay has caused, especially as a returning customer who has had good experiences with us in the past.
As a regulated financial service, we are legally required to perform periodic security and verification checks to ensure the safety of all transactions. While these checks are essential, we deeply apologize for the delay in reviewing your provided details. We have recently experienced a higher volume of inquiries than usual, which unfortunately impacted our response times and left you without timely updates.
Per your request, we are now processing the full refund of your funds. We have sent you a message with full details directly via the in-app chat. Please reply to us in the in-app chat so we can ensure everything is finalized smoothly for you. Thank you for your patience while we resolve this.
I used app to transfer 2 or 3…
I used app to transfer 2 or 3 transfers. Before 2 days I tried to transfer about 35 dollar to Indonesia and they closed my account without pirror notice. I am resident in Turkey and I am Iraqi in nationality. I feel this app has big racism to some nationals
September 22, 2026
Unprompted review
Reply from transfergo.com
We are deeply sorry for the distress and frustration this experience has caused you. We want to state that TransferGo does not discriminate based on nationality, residency, or background. We serve customers from diverse global communities and treat every user with equal respect.
As a regulated financial institution, we are legally required to comply with strict international financial compliance, security, and verification laws. These regulations sometimes require us to close accounts, and strict regulatory rules often prevent us from providing prior notice or detailing the specific internal factors behind a decision. We realize how sudden and unfair this feels, especially for a small transaction, but these actions are strictly driven by regulatory compliance, never bias.
If you need assistance or wish to inquire further, please contact our support team at hello@transfergo.com so we can advise you further.
Good application
Good application. Had some issues with one transaction, but the support was very helpful and polite.
September 23, 2026
Unprompted review
Reply from transfergo.com
Thank you so much for the feedback, Andrii! We're really glad our support team could help resolve your issue smoothly and politely.
I like so much transfer go
I like so much transfer go, very nice 👍👍👍👍👍
September 22, 2026
Unprompted review
Reply from transfergo.com
Thank you so much, Yana! 😊 We're thrilled to hear that you love using TransferGo! 💛
I have many times experienced to send…
I have many times experienced to send money I always pending my transactions and sometimes I got mistaken the amount I send. To the staffs of Transfergo thank you so much for helping and guide me how to send again the money . Our money safe to send our love one transfergo is reliable!
September 22, 2026
Unprompted review
Reply from transfergo.com
Thank you so much for your trust and for sharing your kind words about the team, Maricel! We sincerely appreciate that! 😊
I recieved two transaction one 385 euro…
I recieved two transaction one 385 euro second transaction is 199 euro…i left the money there for 2 days.the third day i tried to withdraw 200 euro they asked me why am in hurry to withdraw my funds.They have blocked my funds asking uneccessarily questions…they could just not give me iban at first place since these are small transactiona
September 21, 2026
Unprompted review
Reply from transfergo.com
Thank you for bringing this to our attention, and we’re very sorry for the inconvenience while trying to access your funds.
To comply with financial regulations and ensure platform security, we occasionally need to ask follow-up questions or perform account verifications. We know waiting can be frustrating, but these checks are mandatory to protect all transactions.
We are glad to share that your verification is now complete and a full refund has been issued for your funds. We truly appreciate your patience and cooperation throughout this process. Please don't hesitate to reach out to us if you need any further support.
Best service
Best service. For transfer money.
Yes, maybe fee not good , but here. Your money in Safe. And not have any other service like this. Thanks team TransferGo.
September 21, 2026
Unprompted review
Reply from transfergo.com
We truly appreciate your honesty. Delivering maximum security, reliability, and top-tier service is always our top priority, and knowing you trust us above the rest means everything to our team.
Thank you so much for the recommendation and for being a part of TransferGo, Anton! 😊
They help with all the answers to your…
They help with all the answers to your questions and even make good suggestions on how to navigate around some certain issues you are facing. You as the user is always updated on the process all the the way through.
September 21, 2026
Unprompted review
Reply from transfergo.com
We believe you should never be left guessing! Knowing exactly where your money is and having a team ready with real solutions makes all the difference. Thank you for the fantastic shoutout to our support team! 😊
The rate and The fast transfer love it ❤️
September 18, 2026
Unprompted review
Reply from transfergo.com
Thank you for the amazing support and for trusting TransferGo! 🙌
Reply from transfergo.com
Thank you for the support and for being a valued part of TransferGo, Oleksandr! 😊
The scammers new facilitator
The scammers new facilitator. Any scammers using fake websites can easily use TransferGo services and the company will do absolutely nothing to retrieve the money or even close their accounts. Stay away
Edit: you state a "a thorough internal review, and we take immediate, appropriate action on flagged accounts to prevent future misuse.", but the fraudulent website is still up and running and using the same TransferGo account to receive the fraudulent money, even 5 days after it's been reported, so your response is nothing more than a copy and paste empty corporate text.
September 16, 2026
Unprompted review
Reply from transfergo.com
We understand your frustration, but we want to clarify that we do not have the power or legal authority to take down third-party websites, as that falls to hosting providers and law enforcement.
Regarding TransferGo accounts: when a report is received, our compliance team immediately places restrictions on the flagged profile while a complete investigation takes place to prevent any funds from leaving our platform unsafely. While privacy laws prevent us from sharing specific actions taken on another user's account, please be assured that flagged accounts are locked and do not operate unchecked.
We remain fully committed to supporting law enforcement and will share all relevant transaction and account data directly with the police upon receiving an official request from them at hello@transfergo.com.
Reply from transfergo.com
Thank you so much for the great feedback and for choosing TransferGo, Mackendy! 🙌
The best way to send money 💰
September 18, 2026
Reply from transfergo.com
Thank you so much for the fantastic review and for trusting TransferGo with your transfers, Mateusz! 😊
Reply from transfergo.com
Thank you so much for the high recommendation and for choosing TransferGo, Anna! 😊
I find it great and trusted
September 17, 2026
Reply from transfergo.com
Thank you so much for your trust and for choosing TransferGo, Ryan! 🙌
Reply from transfergo.com
Thank you so much for the awesome feedback and for choosing TransferGo, Serhii! 😊
Hello
Hello, I am very disappointed with your service. I made a transaction that was rejected by you, I requested a refund and for almost a month now I have not received my money. I have contacted support several times with no solution. And I need my money urgently.
August 18, 2026
Unprompted review
Reply from transfergo.com
We are truly sorry for the distress and frustration this situation has caused, especially given the urgency of your funds.
Please rest assured that your money is completely safe and is never held without reason. As a regulated financial institution, when a transaction requires an ongoing compliance or security review, we are legally required to complete the necessary protocols before a refund can be released.
We understand how difficult the wait has been and apologize that our support team hasn't been able to speed up this process for you. Our compliance team is working through the review, and your refund will be processed immediately as soon as it is finalized. Thank you for your continued patience while we work to complete this review.
Transparency And Credibility At Top Notch
TransferGo for me personally is an organisation that has a humane face; always ensuring that her teeming customers, irrespective of class are well attended to in a uniquely friendly manner. I’ll continue to recommend TransferGo to those who want to enjoy credibility, transparency and high level of customer service.
September 16, 2026
Unprompted review
Reply from transfergo.com
Thank you so much for sharing this, Nwakanma! Knowing you feel valued, respected, and confident in our service means everything to us. We’re truly grateful for your trust and recommendations!
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