Translated Reviews 1,867

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its speed, accuracy, and reliability, often noting a one-day turnaround time for translations. Many people also commend the professional and helpful staff, who are described as responsive and efficient in managing projects and providing updates. The quality of the translations is frequently mentioned as very good, with consumers appreciating the precision and professional execution. However, some customers also noted issues with pricing, finding it to be higher than expected or market rates, and a few reviewers experienced delays in receiving their documents. There were also occasional concerns about the quality of translations for official government procedures, with some reporting inaccuracies or the use of incorrect terminology.

What people talk about most

Service

People report positive experiences with service, praising its speed, professionalism, and accuracy. Many... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being speedy,... See more

Quality

Consumers find quality to be ambiguous. Many reviewers praise the high quality of translations, noting their... See more

Price

Reviewers highlight ambiguous aspects of price. Many customers found the pricing to be fair, affordable, and... See more

Response time

Users describe ambiguous interactions with response times. Many customers praise the quick responses and... See more

Based on these reviews

Rated 5 out of 5 stars

The service is one day turn around time, with very accurate translations . Certification for Official/ Court use is extremely useful. Price is considerably more affordable then others, with no... See more

Company replied

Rated 5 out of 5 stars

I chose this company on the basis of the speed of response and delivery promise. The service is one day turn around time, with very accurate translations . Certification for Official/ Court use is... See more

Company replied

Rated 5 out of 5 stars

The company responded quickly both on price and delivery of the translation. I thought the charge for a "revision" was somewhat high, as I think it was company's fault, but overall, I am pleased. Wou... See more

Company replied

Rated 5 out of 5 stars

The service was excellent and the cost very reasonable. Fabiana was helpful in all aspects of the project and provided frequent updates. The document being translated was very challenging and the team... See more

Company replied


Company details

  1. Translator
  2. Business and IT Consulting Agency
  3. Information Service

Information provided by various external sources

Translated provides professional language solutions for your business. We are industry experts who deliver consistent quality translations as fast as you need them, in 153 languages and 40 areas of expertise. Save time & money, request your free quote.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Margherita Dall'Agata

Margherita Dall'Agata

Did more than excellent Job. It was a big surprise to me how professional she was. Every thing went perfect and the translation was perfect and received exactly at the time they promised to deliver. I strongly recommend Translated.com to every one.

Hany Elwany

January 22, 2025
Unprompted review
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Reply from Translated

Dear Hany,

This is Marta from Translated team.

Thank you for your kind words! We're thrilled to hear that you are satisfied with our service. Your feedback is greatly appreciated and motivates us to continue delivering high-quality work.

Thank you for choosing us and have a lovely day ahead,

Marta
Translated Team

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Rated 4 out of 5 stars

The Service was excellent and…

The Service was excellent and efficient. I needed certification of the translation but the additional 15 euro fee was not transparent and, I think, excessive as it only consisted of an additional 1 page form certification.

January 21, 2025
Unprompted review
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Reply from Translated

Dear Noel,

This is Marta from Translated team.

Thank you for taking the time to share your feedback—we're delighted to hear that you had an excellent experience with our service!

Regarding the translation certificate, please note that it is mentioned on our website as an additional service available for an extra cost of €15.

We truly appreciate your trust in us and look forward to assisting you again in the future.

Wishing you a wonderful day!

Marta
Translated Team

Rated 5 out of 5 stars

Fast and efficient

January 17, 2025
Unprompted review
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Reply from Translated

Dear André,

This is Marta from Translated team.

Thank you so much for taking the time to share this great review.

Seeing that you had a 5-star experience is the best thing we could hope for! Your feedback means a lot to us and we hope to see you soon for your future translations.

Have a lovely day ahead!

Marta
Translated Team

Rated 5 out of 5 stars

From start to finish very good indeed

From start to finish very good indeed
Michael Coyle
Lawdit Solicitors
UK

January 15, 2025
Unprompted review
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Reply from Translated

Dear Michael,

This is Marta from Translated team.

Thank you so much for taking the time to share your feedback.

We’re thrilled that you are satisfied with our service.

Have a lovely day ahead!

Marta
Translated Team

Rated 5 out of 5 stars

excellent service, high quality result

immediate reply, excellent translation in less than 24 hours. reply very courteous. not required to pay until translation was received, which was important for first time user not familiar with Translated. highly recommend.

January 12, 2025
Unprompted review
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Reply from Translated

Dear Linda,

This is Marta from Translated team.

We're delighted to have provided you with a prompt and accurate translation experience! Thank you for your recommendation and for appreciating our payment policy based on trust, it means the world to us.

We're here to assist you with any future translation needs.

Thank you for choosing us and have a lovely day ahead,

Marta
Translated Team

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Rated 5 out of 5 stars

Excellent and extremely fast service

Excellent and extremely fast service! Couldn't ask for better. I would 100% recommend

January 13, 2025
Unprompted review
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Reply from Translated

Dear Joanna,

This is Marta from Translated team.

We're delighted to have provided you with a prompt and accurate translation experience! Thank you for your recommendation, it means the world to us.

We're here to assist you with any future translation needs.

Thank you for choosing us and have a lovely day ahead,

Marta
Translated Team

Rated 5 out of 5 stars

I got an offer quickly and the service…

I got an offer quickly and the service has been really good! I am overall satisfied

January 10, 2025
Unprompted review
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Reply from Translated

Dear Francesca,

This is Marta from Translated team.

Thank you for your kind words!

We're delighted to hear that your experience with us has been so positive. Providing quick responses and professional service is our goal, and we're glad we could meet your needs.

If you need any further support or assistance, please don't hesitate to reach out.

Marta
Translated Team

Rated 1 out of 5 stars

They were not able to deliver anything…

They were not able to deliver anything because they did not have the necessary translator. Beforehand I even called to make sure that it will work and it was confirmed on the phone. With a very quick timeline, which was the main reason I decided for this service. Turns out they do not have any translators in-house, but just outsource it to someone. So they had to go find someone to translate the documents. But they could not. 3 days after the delivery deadline, which they stated themselves, they let me know that they did not find anybody and there is nothing they can do. Just asked if it is okay to cancel the translation request. What a waste of time. Terrible service.

January 3, 2025
Unprompted review
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Reply from Translated

Dear Koun,

This is Marta from Translated Team.

We couldn’t find your translation project, and we firstly would like to make sure that you purchased a service from Translated.

Consequently, we kindly ask you to provide us more information, such as the order ID or your email address, by contacting us at info@translated.com.

Your feedback is precious to us and it allows us to keep on improving our service and to satisfy our customers’ expectations, like yours.

We are looking forward to hearing back from you.

We wish you a great day ahead!

Marta
Translated Team

Rated 5 out of 5 stars

Rebecca helped me even though I needed…

Rebecca helped me even though I needed my translation done during the holidays, I had to translate some very important documents so I'm very thankful

January 3, 2025
Unprompted review
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Reply from Translated

Dear Catalina,

This is Marta from Translated team.

Thank you for your wonderful feedback! We're delighted to hear that you had such a positive experience with our service. Rebecca will be thrilled to know she made such a great impression.

We look forward to assisting you again in the future!

Marta
Translated Team

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Rated 2 out of 5 stars

I submitted the documents a week ago

I submitted the Cv a week ago, my Cv have not been approved yet.

January 1, 2025
Unprompted review
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Reply from Translated

Dear Borhan,

This is Marta from Translated Team.

Thanks for your feedback.

Please note that every translator goes through an evaluation/vetting stage when registering on our platform as we want to make sure our clients can work with the best linguists we have.

Our assigning process is managed electronically with the help of our project Managers. There are about 30+ factors we take into consideration to find the most suitable linguist available at a specific time and matching the project's characteristics.

We are sure you could be a great collaborator, and would like to know more about you! For this reason, we recommend you send us an email at community@translated.com in order to analyse your profile.

Thanks again for your feedback and have a nice day!

Marta
Translated Team

Rated 5 out of 5 stars

Excellent service

I was so much surprised about the fast reaction when asking for an offer and same applies concerning the speed of the followed translation/
An excellent service which I will use whenever I need any translation in the future.

December 28, 2024
Unprompted review
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Reply from Translated

Dear Karl-Heinz,

This is Marta from the Translated team.

Thank you so much for sharing this fantastic review! We're beyond thrilled that you're impressed with our service and speed. Your kind words motivate us to keep up the excellent work, and we can’t wait to assist you again.

Wishing you a lovely day ahead,

Marta
Translated Team

Rated 5 out of 5 stars

A first class CX

This was the first time I have used Tranlated.com for Polish to English translation services. I was blown away all aspects of the CX i.e price, accuracy, responsiveness & communication. Eleonora is ⭐⭐⭐⭐⭐! I will definitely use Translated.com when I next need such services. Bill Brooks

December 26, 2024
Unprompted review
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Reply from Translated

Dear Bill,

This is Marta from Translated team.

We're delighted to have provided you with a prompt and accurate translation experience! Thank you for your recommendation, it means the world to us.

We're here to assist you with any future translation needs.

Thank you for choosing us and have a lovely day ahead,

Marta
Translated Team

Rated 5 out of 5 stars

Fast processing - moderate prices


Fast processing. Easy to use portal. Moderate prices. Good translation. I would use the service again at any time.

December 27, 2024
Unprompted review
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Reply from Translated

Dear Hermann,

This is Marta from Translated team.

We're delighted to have provided you with a professional and fast translation experience! Our commitment to quality and linguistic expertise ensures precise translations. Thank you for recognizing the value of our service.

We're here to assist you with any future translation needs.

Thank you for choosing us and have a lovely day ahead,

Marta
Translated Team

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Rated 4 out of 5 stars

Pretty caring company with good…

Pretty caring company with good results, fast and passionate. Only the internal communication ist a bit oversized. To many answers requested by the different coworkers at the company and actions to be issued.
And I don't like very much links to the bills and payment. Evencthe PayPalMe adress could be directly published insteand of clicking around,

December 23, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, very quick and professional, I have used the website on several occasions, also satisfied

December 16, 2024
Unprompted review
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Reply from Translated

Dear Souki,

This is Marta from the Translated team.

Thank you for choosing us again for your translation needs! We're delighted that you found our service quick, reliable, and of high quality. Your recommendation and appreciation of our professionalism are very encouraging. We’re grateful for your continued trust and look forward to assisting you with any future projects.

Have a lovely day ahead.

Marta
Translated Team

Rated 5 out of 5 stars

very professional

December 17, 2024
Unprompted review
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Reply from Translated

Dear Jörg,

This is Marta from the Translated team.

Thank you for your feedback! We strive to provide professional and efficient service. We're glad to hear that you found your experience with us so positive.

If you need any further assistance or have any questions, feel free to reach out.

Wishing you a lovely day ahead,

Marta
Translated Team

Rated 5 out of 5 stars

Very Fast

Very Fast
I was surprised to receive it the same day very fast translation service!
Also price was reasonable I feel for the speed of service

Thanks Michelle

December 16, 2024
Unprompted review
Translated logo

Reply from Translated

Dear Michelle,

This is Marta from Translated team.

Thank you for your kind words!

We're delighted to hear that your experience with us has been so positive. Providing quick responses, timely completions, and professional service at reasonable prices is our goal, and we're glad we could meet your needs.

If you need any further support or assistance, please don't hesitate to reach out.

Marta
Translated Team

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Rated 5 out of 5 stars

Impeccable, fast and secure translations

The title already says it all.

December 12, 2024
Unprompted review
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Reply from Translated

Dear Maarek,

I'm Marta from the Translated team.

Thank you so much for your kind words and positive feedback! We're thrilled to hear about your excellent experience with us. Providing efficient, fast, and professional service is our priority, and we're glad we could assist you with your translation needs.

Your recommendation means a lot to us, and we're here whenever you need us again!

Have a fantastic day!

Marta
Translated Team

Rated 5 out of 5 stars

Fast delivery & professional translation

The contact was very helpful, answers came very quick and the delivery of the translations were very fast.
All in all a great job.
Thanks.

December 5, 2024
Unprompted review
Translated logo

Reply from Translated

Dear Silke,

This is Marta from Translated team.

We're delighted to have provided you with a professional, fast and accurate translation experience! Our commitment to quality and linguistic expertise ensures precise translations. Thank you for recognizing the value of our service.

We're here to assist you with any future translation needs.

Thank you for choosing us and have a lovely day ahead,

Marta
Translated Team

Rated 5 out of 5 stars

Fast and ACCURATE

Our translations are for the medical and pharmaceutical space. I studied Spanish in college, so I understand what I'm reading but nowhere near the confidence in my skill to handle translations in-house. We have done a number of videos with Eleonora's team and have more we're starting now, and what amazed me was the ability to technically and accurately address the patient experience with phrasing that would not have occurred to me (I would have been floundering in 1:1 word-by-word translation) where the team is able to carry both jargon and colloquialism accurately across languages. Very happy with these services!

October 25, 2024
Unprompted review
Translated logo

Reply from Translated

Dear David,

This is Marta from Translated Team.

Thank you so much for your thoughtful review! We're thrilled to hear that you're happy with our services and that we've been able to meet your expectations, especially in such a specialized field like medical and pharmaceutical translations. Our team takes great care to balance technical accuracy with cultural nuances to ensure the patient experience is communicated effectively. It's wonderful to know our efforts have made a difference for your projects.

We're here to assist you with any future translation needs.

Thank you for choosing us and have a lovely day ahead,

Marta
Translated Team

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