Translated Reviews 1,867

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its speed, accuracy, and reliability, often noting a one-day turnaround time for translations. Many people also commend the professional and helpful staff, who are described as responsive and efficient in managing projects and providing updates. The quality of the translations is frequently mentioned as very good, with consumers appreciating the precision and professional execution. However, some customers also noted issues with pricing, finding it to be higher than expected or market rates, and a few reviewers experienced delays in receiving their documents. There were also occasional concerns about the quality of translations for official government procedures, with some reporting inaccuracies or the use of incorrect terminology.

What people talk about most

Service

People report positive experiences with service, praising its speed, professionalism, and accuracy. Many... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being speedy,... See more

Quality

Consumers find quality to be ambiguous. Many reviewers praise the high quality of translations, noting their... See more

Price

Reviewers highlight ambiguous aspects of price. Many customers found the pricing to be fair, affordable, and... See more

Response time

Users describe ambiguous interactions with response times. Many customers praise the quick responses and... See more

Based on these reviews

Rated 5 out of 5 stars

The service is one day turn around time, with very accurate translations . Certification for Official/ Court use is extremely useful. Price is considerably more affordable then others, with no... See more

Company replied

Rated 5 out of 5 stars

I chose this company on the basis of the speed of response and delivery promise. The service is one day turn around time, with very accurate translations . Certification for Official/ Court use is... See more

Company replied

Rated 5 out of 5 stars

The company responded quickly both on price and delivery of the translation. I thought the charge for a "revision" was somewhat high, as I think it was company's fault, but overall, I am pleased. Wou... See more

Company replied

Rated 5 out of 5 stars

The service was excellent and the cost very reasonable. Fabiana was helpful in all aspects of the project and provided frequent updates. The document being translated was very challenging and the team... See more

Company replied


Company details

  1. Translator
  2. Business and IT Consulting Agency
  3. Information Service

Information provided by various external sources

Translated provides professional language solutions for your business. We are industry experts who deliver consistent quality translations as fast as you need them, in 153 languages and 40 areas of expertise. Save time & money, request your free quote.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My certified translation was completly…

My certified translation was completly butchered which led to refusal on my visa.

December 8, 2024
Unprompted review
Translated logo

Reply from Translated

Dear Agnieszka,

This is Marta from Translated Team.

We couldn’t find your translation project, and we firstly would like to make sure that you purchased a service from Translated.
Consequently, we kindly ask you to provide us more information, such as the order ID or your email address, by contacting us at info@translated.com.

Your feedback is precious to us and it allows us to keep on improving our service and to satisfy our customers’ expectations, like yours.

We are looking forward to hearing back from you.

We wish you a great day ahead!

Marta
Translated Team

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Rated 5 out of 5 stars

Very professional 👏 👌

Very professional 👏 👌

December 6, 2024
Unprompted review
Translated logo

Reply from Translated

Dear Adriana,

This is Marta from the Translated team.

Thank you for your feedback! We strive to provide fast and efficient service. We're glad to hear that you found your experience with us very professional.

If you need any further assistance or have any questions, feel free to reach out.

Wishing you a lovely day ahead,

Marta
Translated Team

Rated 5 out of 5 stars

Excellent

The process was really fast, the communication was excellent and the translation was so good. Thanks a lot!

December 6, 2024
Unprompted review
Translated logo

Reply from Translated

Dear Rosa,

This is Marta from Translated team.

We're delighted to have provided you with a prompt and accurate translation experience! Thank you for your recommendation, it means the world to us.

We're here to assist you with any future translation needs.

Thank you for choosing us and have a lovely day ahead,

Marta
Translated Team

Rated 5 out of 5 stars

Very Fast Delivery

Very Fast Delivery

I was surprised about the very fast translation service!
Also price was reasonable!

Thanks alot!

December 5, 2024
Unprompted review
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Reply from Translated

Dear Jan,

Thank you so much for your kind words! I’m Marta from the Translated team, and I’m delighted to hear that you had a positive experience with our service and found our pricing to be reasonable.

We’re committed to providing professional, fast, and accurate translations, and it’s wonderful to know that our focus on quality, promptness, and linguistic expertise met your expectations.

If you ever need assistance with future translation projects, please don’t hesitate to get in touch.

Thank you for choosing us, and I wish you a fantastic day ahead!

Best regards,

Marta
Translated Team

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Rated 5 out of 5 stars

pls i need help with the invoicing and…

pls i need help with the invoicing and invoice number

December 3, 2024
Unprompted review
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Reply from Translated

Dear Adenitire,

Thank you for reaching out. For any assistance related to invoicing, please contact us directly at info@translated.com, and our team will be happy to assist you promptly.

We appreciate your patience and look forward to resolving this for you.

Best,
Marta

Rated 5 out of 5 stars

Prompt and accurate

Prompt and accurate. Many thanks!

November 27, 2024
Unprompted review
Translated logo

Reply from Translated

Dear Peter,

This is Marta from the Translated Team.

Thank you for sharing your positive feedback! We’re delighted to hear that you found our service prompt and accurate.

We truly appreciate your recommendation and look forward to assisting you again in the future!

Have a wonderful day ahead.

Marta
Translated Team

Rated 5 out of 5 stars

Perfect

Perfect! It was rapid and accurate, I recommend it.

November 27, 2024
Unprompted review
Translated logo

Reply from Translated

Dear Sara,

This is Marta from Translated team.

We're delighted to have provided you with a prompt and accurate translation experience! Our commitment to quality and linguistic expertise ensures precise translations. Your recommendation means the world to us.

We're here to assist you with any future translation needs.

Thank you for choosing us and have a lovely day ahead,

Marta
Translated Team

Rated 5 out of 5 stars

I am very satisfied

I am very satisfied, they are fast and fair partners.

November 26, 2024
Unprompted review
Translated logo

Reply from Translated

Dear Ilona,

This is Marta from Translated team.

Thank you so much for sharing this fantastic feedback.

We're thrilled to hear that you had a great experience with our service. We truly appreciate your recommendation and we're looking forward to working with you again!

Thank you for choosing us and see you next time!

We wish you a great day ahead.

Marta
Translated Team

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Rated 5 out of 5 stars

Good experience

Fast, profesional, friendly

November 26, 2024
Unprompted review
Translated logo

Reply from Translated

Dear Pascal,

I'm Marta from the Translated team.

Thank you for your kind feedback! We're glad to hear that you found our service fast, professional and friendly.

If you have any more translation requirements in the future, feel free to reach out.

Have a fantastic day!

Marta
Translated Team

Rated 5 out of 5 stars

Translation of Certificate - Urgent

Very quick service. Friendly staff with a clear outline of costs. I was very pleased with the service - well done.

November 22, 2024
Unprompted review
Translated logo

Reply from Translated

Dear Chris,

This is Marta from the Translated team.

Thank you for your wonderful feedback! We’re delighted that you had an excellent experience with our service. It's great to know you appreciated our quick, transparent and friendly service.

Thank you again for choosing us, and we look forward to assisting you again in the future.

Wishing you a fantastic day!

Marta
Translated Team

Rated 5 out of 5 stars

Fast and very good service

Fast and very good service. My document got translated in couple of days.
Very convenient and accessible to everyone who needs a professional translation.

November 14, 2024
Unprompted review
Translated logo

Reply from Translated

Hi there!

This is Marta from Translated team.

Thank you so much for sharing this fantastic feedback.

We're thrilled to hear that you had a very good experience with our service. We truly appreciate your recommendation and we're looking forward to working with you again!

Thank you for choosing us and see you next time!

We wish you a great day ahead.

Marta
Translated Team

Rated 5 out of 5 stars

Fast and efficient

November 21, 2024
Unprompted review
Translated logo

Reply from Translated

Dear Giuseppe,

This is Marta from the Translated team.

Thank you for your kind feedback! We're glad to hear that you found our service fast and efficient.

If you need any further assistance, we're here for you.

Have a fantastic day!

Marta
Translated Team

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Rated 5 out of 5 stars

very swift and excellent translation…

very swift and excellent translation service

November 19, 2024
Unprompted review
Translated logo

Reply from Translated

Dear Norbert,

This is Marta from the Translated team.

Thank you for your feedback! We strive to provide fast and efficient service. We're glad to hear that you found your experience with us so positive.

If you need any further assistance or have any questions, feel free to reach out.

Wishing you a lovely day ahead,

Marta
Translated Team

Rated 5 out of 5 stars

What a such work you have done!

What a such work you have done!, excellent services and thank you

November 13, 2024
Unprompted review
Translated logo

Reply from Translated

Dear Carlos Javier,

This is Marta from the Translated team.

Thank you for your feedback! We strive to provide fast and efficient service. We're glad to hear that you found your experience with us so positive.

If you need any further assistance or have any questions, feel free to reach out.

Wishing you a lovely day ahead,

Marta
Translated Team

Rated 5 out of 5 stars

Fast

Fast , good communication

November 14, 2024
Unprompted review
Translated logo

Reply from Translated

Dear Sorin,

I'm Marta from Translated team.

Thank you for entrusting Translated with your translation project. We're so happy to hear that our service has made a positive impression on you.

Should you have any more translation needs in the future, we'd be happy to assist.

Thank you for choosing us and have a lovely day ahead,

Marta
Translated Team

Rated 5 out of 5 stars

Would recommend!

Professional service and easy to navigate. Received it a bit later than promised but not a problem at all.

November 12, 2024
Unprompted review
Translated logo

Reply from Translated

Dear Camilla,

This is Marta from the Translated Team.

Thank you for sharing your positive feedback! We’re delighted to hear that you found our service professional and easy to navigate. We apologize for the slight delay in delivery, but we’re glad it didn’t impact your experience.

We truly appreciate your recommendation and look forward to assisting you again in the future!

Have a wonderful day ahead.

Marta
Translated Team

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Rated 5 out of 5 stars

Fast and professional

November 11, 2024
Unprompted review
Translated logo

Reply from Translated

Dear Jürgen,

I'm Marta from Translated team.

Thank you for entrusting Translated with your translation project. We're delighted to hear that our service has made a positive impression on you.

Should you have any more translation needs in the future, we'd be happy to assist.

Thank you for choosing us and have a lovely day ahead,

Marta
Translated Team

Rated 1 out of 5 stars

Terrible service!

Terrible service!

I am truly astonished at the lack of professionalism displayed by the service. I specifically chose the company because you offered a short delivery time, forgoing other options with longer timelines. However, I have now been informed, ON THE DELIVERY DATE, that I must make an upfront payment of 30% of the total, and that the delivery time will only begin after this payment is received. This is completely unacceptable and reflects an amateur level of service that I did not expect.

Had I been informed from the outset that a payment was required before the project started, I would have made the full payment without hesitation. But to receive this notification at such a late stage is disappointing.

November 11, 2024
Unprompted review
Translated logo

Reply from Translated

Dear Leandro,

This is Marta from Translated Team.

We couldn’t find your translation project, and we firstly would like to make sure that you purchased a service from Translated.

Consequently, we kindly ask you to provide us more information, such as the order ID or your email address, by contacting us at info@translated.com.

Your feedback is precious to us and it allows us to keep on improving our service and to satisfy our customers’ expectations, like yours.

We are looking forward to hearing back from you.

We wish you a great day ahead!

Marta
Translated Team

Rated 5 out of 5 stars

Responded to my enquiry quicky and…

Responded to my enquiry quicky and delivered translations ahead of time. Will definitely use again when I need to.

November 1, 2024
Unprompted review
Translated logo

Reply from Translated

Dear Sharmane,

This is Marta from Translated team.

Thank you so much for sharing this fantastic feedback.

We're thrilled to hear that you had a great experience with our service. We truly appreciate your recommendation and we're looking forward to assisting you again in the future!

Thank you for choosing us and see you next time!

We wish you a great day ahead.

Marta
Translated Team

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