Travomint US Reviews 930

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and proactive approach, making the booking process smooth and efficient. Many people highlight the excellent customer service, appreciating the quick responses and personalized support received. The service provided is often described as top-notch, with consumers noting the ease of access and the seamless experience from booking to trip completion. However, some customers also noted issues with the booking process, including unexpected additional charges for baggage and a lack of timely confirmation emails. A few other people also felt that customer service was unhelpful, with reports of being hung up on or not receiving a credit for cancelled flights.

What people talk about most

Booking process

Customers had ambiguous experiences with the booking process, with many reviewers praising the quick,... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, knowledge, and efficiency.... See more

Price

Clients share ambiguous opinions on price, with many reviewers initially finding prices to be competitive,... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers praising the helpfulness and politeness... See more

Service

Users describe positive interactions with service, with many reviewers highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My daughter got our hotel booking done from Travomint. The customer service is very prompt. Mr Anubhav assisted us so well. The property was very good. We will consider Travomint again for making our... See more

Rated 4 out of 5 stars

Recently i got my travel bookings done from Travomint. Mr. Allan was quite helpful, he made the booking process very seamless. I returned from mu trip to Singapore yesternight. So i thought of sharing... See more

Company replied

Rated 4 out of 5 stars

Very Nice Smooth Booking, Helpful Executives and reasonable price. Now, I think Travomint one of the Leading Travel company in Travel Industry. Thanks for nice co-operation 😊👍

Company replied

Rated 4 out of 5 stars

Well had my middle name and fIrst name in wrong order. Asked Phillip to correct the name order. He did the change- no charge [not sure if there is suppose to be one]


Company details

  1. Travel Agency

Information provided by various external sources

Travomint is one of the best travel Company for booking flight tickets, hotel booking, booking car, rental in very cheap price. Travomint is United States based company, head office of Travomint in Virginia, Herndon. Travomint offers hundred percent reliable services to customers.


Contact info

3.8

Great

TrustScore 4 out of 5

930 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 55% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

They are not responding properly.

They are not responding properly.
Very bad service

September 20, 2024
Unprompted review
Travomint US logo

Reply from Travomint US

Dear Passenger, we are eager to address your concern and kindly request you to DM us your booking ID or contact on care@travomint.com, so that we can assist you in the best possible manner.

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Rated 5 out of 5 stars

Travomint is incredibly

It was incredibly easy to navigate through their website, and I found the best flight deal compared to other platforms like Google Flights. Not only was it cost-effective, but the entire process felt legitimate.

July 30, 2024
Unprompted review
Rated 1 out of 5 stars

Ref Booking Number 390913 PNR S2Q72A

Ref Booking Number 390913 PNR S2Q72A
We booked flight Hyderabad Indore for 6 passenger for Aug 19, 2024 as an onward journey for our travel from Bangkok Hyderabad. We double checked all the details and even had picked up the dates through drop down year/month/date calendar.
However - we received the confirmation for July 19, 2024.
Please investigate the matter and make correction of travel date.

June 17, 2024
Unprompted review
Travomint US logo

Reply from Travomint US

Dear Passenger,

Thank you for sharing your feedback regarding the ticket issuance. After conducting a thorough investigation, we have determined that the ticket was issued automatically based on the date and travel origin and destination you selected. We apologize for any confusion or inconvenience this may have caused. If you have any further questions or concerns, Please contact us on cs@travomint.com.

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Rated 5 out of 5 stars

EMAIL ID CRASHED I LOST MY FLIGHT DETAILS

MY EMAIL ID CRASHED I LOST MY FLIGHT DETAILS.I COULDNT REMEMBER MY FLIGHT NAME ALSO.SO I WENT THROUGH MY DEBIT CARD TRANSACTION I FOUND OUT I BOOKED IT THRU TRAVOMINT.I IMMEDIATELY SEARCHED CUSTOMER CARE.I SPOKE WITH SALMAN HE WAS QUICK TO HELP ME AND SOLVE MY ISSUE.VERY GOOD LISTENER AND HELPFUL.THANK U SO MUCH.

January 19, 2024
Unprompted review
Rated 5 out of 5 stars

Sonia, Travomint - FANTASTIC customer service

Absolutely FANTASTIC customer service from Sonia, the customer rep who helped me book my international flight from India to US. I tried booking online from multiple websites but I got technical errors, as all the websites I tried, experienced problems with my US payment card.
Sonia observed in her system that I was having payment processing problems. I did NOT even call Travomint customer service to report my issues, but Sonia herself took the initiative by looking up my phone number from the flight booking details I had entered, she herself gave me a call and provided invaluable help to explore potential payment options and finally I got my confirmed reservation!!!
Thank you Sonia for your remarkable customer service, and helping me secure the flight reservation. Immensely appreciate it. This is the BEST experience I have had compared to all the travel agent firms I have tried over several years.
Big Thanks to Sonia, and Big Thanks to Travomint for hiring top-notch customer reps like her. God bless!

October 21, 2023
Unprompted review
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Rated 5 out of 5 stars

Awesome Customer Service and Best price

I booked my ticket from Travomint from New York to Delhi and got the cheapest fare and when i called i spoke to Agent Martin Cruz he help me to give the free seat and meal and wheelchair for my mom and dad, They have best customer service.

October 1, 2023
Unprompted review
Rated 5 out of 5 stars

The experience was very fast

The experience was fast, I did my research, Staff promptly responded to my question, provided answers and where necessary advised on next steps. Staff are polite.
Thank you.

October 16, 2023
Unprompted review
Rated 5 out of 5 stars

So nice!

This was my first booking with Travomint.
I called and spoke with representative Kathy Jason, who was super nice and super helpful.
She supported me in all questions regarding the tickets.

October 12, 2023
Unprompted review
Rated 1 out of 5 stars

Travomint is a fraud company

Travomint is a fraud company pls dont fall for their trap. I dont know all people who are rathing them more stars are genuine ratings or false but with my exp I have got no refunds so far. No replies over my emails and they trap peoples money Nd ask them to pay more. Totall fraud

July 22, 2023
Unprompted review
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