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Rated 1 out of 5 stars

Purchased a pair of walking shoes recommended by staff in Dumfries store. Bought in May 2022. Not used until autumn of 2022. Boots have had minimal wear only for dog walking. Burst and fell to pieces... See more

Rated 1 out of 5 stars

Brought DLX fully waterproof shoes last winter, barely used and haven’t put them on all Summer(way too hot to wear if not cold and wet) out today and felt my feet getting wet, looked at the shoes t... See more

Rated 1 out of 5 stars

went to purchase items from local Tresspass store, but was closed despite opening times saying from 9.00am on the door and also there website. Sent message to Tresspass customer services over a week a... See more

Rated 2 out of 5 stars

I visited the Birmingham fort store on the 3rd July, and the two females assuming were the managers, looked absolutely stressed and overwhelmed. They were polite and professional but they both were cl... See more

1.9

Poor

TrustScore 2 out of 5

105 reviews

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1.9

All reviews

(105)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Tresspass, Aldershot

Been to Tresspass, Aldershot, many a time, staff are incredibly helpful, friendly, informative, and show a inspiring amount of dedication to there jobs.
The shop is always spotless and everything is always where is should be; i haven't had any trouble finding anything.
Overall, awesome atmosphere, amazing staff, couldn't ask for anything more as a member of the general public, keep it up ladies.

November 5, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Service!

Fantastic service from staff at the Bishop’s Stortford Store. Friendly, caring and helpful in choosing required items. Big thanks to Mike who provided an excellent customer service!

October 29, 2019
Unprompted review
Rated 2 out of 5 stars

You Get What You Pay For

Bought a waterproof jacket (through M and M Direct) which fits, looks good, only problem being is, when I went out in mild rain - got wet! Now I'm stuck with it.

October 17, 2019
Unprompted review
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