I was a bit worried about the 2 tickets I bought from Tripsta - one ferry ticket to Santorini and 1 flight from Santorini to Athens - because of the news of the problem they have. Since I have... See more
Tripsta
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Do not close nothing via tripsta!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! The thieves tripsta, liars tripsta Stole my money..dont do my mistake,don’t close nothing w... See more
the only thing i regret is that next day, after having booked, i finally found a better flight by ca 40 dollars, (with i think volaro). but i hadn't seen this one for many days before when i looked f... See more
Company replied
We have used Tripsta.ro services many times and we always received the best service. we also had a problem with one reservation (blocked payment + the transaction was not finalized) but together we... See more
People also looked at
Very good service
I would recommend to all may friends to use Tripsta.This site shows all the fly's with the correct prices and without extra charges.Is the second time I use Tripsta search fly's and I am very satisfied.
Medium quality services
Negative points:
- 24 h to get a written answer to a raised issue
- too long waiting time to get an operator on the phone - 5 attempts
- 25% more final price for an airplane ticket than price advertised - for sure I will not use your services again.
- the "feeling" that I am not taking care of - no clear answers and/or procedures for the steps to be followed after purchasing the ticket.

Reply from Tripsta
Very good first experience
It was an emergency so I needed a flight for the next day.
The price was about the same as if I had bought it from the flight company (they had run out).
As it was an emergency, I was rather agitated and inpatient so, after the reservation, I called the company to make sure. I don't know if was the late hour (about 15 minutes before closing) but I did not have to wait; someone answered immediately. The guy was very polite and useful.
excellence
A good experience for me to travel with tripesta and TAROM.
123v
I quit my old travel agent for tripsta because the people from the callcenter ar nicer and patient.
very satisfied with the service provided
It only took a few hours to have my electronic ticket, safely and easily and at a good price.
Reliable Company
Promptly resolve requests in a professional manner.
Good service but had a big error.
Good value for money and easy booking process. However, Tripsta did not provide me with a reference number for the second flight, which caused me some trouble.

Reply from Tripsta
Hidden costs
I hate hidden costs, like credit card commisions. Other than this, it's ok

Reply from Tripsta
It was very good.
Rapid reservation. Notifications by mail for flight schedule changements.
VERY BAD SERVICES
VERY BAG POLITICS,A LOST MY TICKET AND I DIDNT RECOVER ANY PART OF TICKET MONEY.

Reply from Tripsta
Great deal
Tripsta offered the best deal at the time, it was fast and easy to book the flight and I had no problems at the airport or with the air line company.
At first I was suspicious and dídn't know if I could trust booking through Tripsta, but in the end it was a good choice and I will definetly choose it in the future to book my next flights.
very very bad opinion
I cancel one flight , i tell them in time before thw flight with 3 days and 0 euro return . I will never buy from them anything and i will advicw all my friends to do so. First they write me that they will return me 91 euro from 250 and after they recalculate and became 0 euro..
Thanx tripsta
Hello all
After I posted this review i get a call and they refunded me the 91 euro

Reply from Tripsta
Very good services
I recommend this site for all people
who need to fly.
everything went just fine
Very good services, including call support. I totally recommend.
smooth booking process, high tripsta (not airline!) charges for changing the ticket, difficult payment in this case
Smooth and easy booking and payment BUT missing the 3D security of the card payment (Verified by Visa / Mastercard Securecode).
In case of changing the ticket / dates, I find Tripsta (not airline!) charges a bit too high
also, no way to pay secure in case of changing the ticket - you need to give creditcard details by phone to the Tripsta operator ?!?!? That's why I finally choose to change the ticket not through Tripsta but throught the office of the airline.

Reply from Tripsta
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.


