The two HDMI cables bought are substatially constructed and show that thought and care has been put into in the design of all aspects of them. One example is that the plug caps have retainers to preve... See more
Company replied
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See what reviewers are saying
Quality HDMI Cables and Great Customer Service I’ve purchased several cables from True HQ and they’ve all been excellent. The build quality is very premium, the packaging is neat, and orders are disp... See more
I have to use a TV as my PC monitor due to limited room space and was experiencing an issue with my HD connection being lost during gaming sessions. I go out of my way not to further enrich the... See more
The cables turned up in good time, the quality is good and they seem to work well, i have one issue though, i was expecting the cables to come with an ultra certified sticker on to scan so i could val... See more
Company details
Written by the company
True HQ is a UK-based family-run business that specializes in providing premium quality HDMI cables for both home and workplace environments. Our award-winning brand offers high-quality cables built to the finest standards. If you require premium certified ultra-high-speed HDMI cables or high-quality long HDMI leads to extend your media and home cinema entertainment systems, you have come to the right place. We have got you covered.
Contact info
Unit 63, Caxton Court, Wymbush, MK8 8DD, Milton Keynes, United Kingdom
- support@truehq.co.uk
- truehq.co.uk
4.6
Excellent
53 reviews
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Quality cable for cheap.
The cables turned up in good time, the quality is good and they seem to work well, i have one issue though, i was expecting the cables to come with an ultra certified sticker on to scan so i could validate them. The website shows the certification sticker but none on the packet.
February 13, 2026
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Good quality cable and a reasonable…
Good quality cable and a reasonable price. Shipped promptly.
January 16, 2026
Unprompted review
This is a great product
This is a great product, and I've purchased it three times now. The first two were from Amazon, but this time I decided to go direct. I would definitely recommend them.
December 28, 2025
Quality HDMI Cables and Great Customer…
Quality HDMI Cables and Great Customer Service
I’ve purchased several cables from True HQ and they’ve all been excellent. The build quality is very premium, the packaging is neat, and orders are dispatched quickly. I’ve also spoken to their customer service a few times and they’ve been top notch. Highly recommended!
December 4, 2025
Unprompted review
Ordered two 2.0 HDMI cables
Ordered two 2.0 HDMI cables, received message saying that they run out of stock on those so they will send me newer and better 2.1 cables And they did, and they work great.
Very Happy customer 😀
November 7, 2025
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Top quality product*****
October 27, 2025
I ordered HDMI cables
I ordered HDMI cables, and my experience was:
Quick delivery, fantastic packaging, exactly what I ordered for a bargain price, and the cables are of very high quality.
Thank you!
November 2, 2025
Fantastic Quality Certified HDMI Cables
I use True HQ HDMI 2.1 Certified cables on all my gear. They work flawlessly at 4k 120hz, Dolby Vision and all uncompressed audio formats. Value is also very good, True HQ are my go to HDMI cable.
September 12, 2025
Fast service kept me informed regarding…
Fast service kept me informed regarding my orders progress the build quality of cable was good price good too
August 7, 2025
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Delivered quickly
Delivered quickly, good price and appears to work well on my LG TV's. I now have four TrueHQ cables. Would recommend to others.
July 9, 2025
Very good, but needs to improve comunication lines
Right, the product is great, the delivery was great, the buying is great.
The website is appalling
Ive tried to message them, the contact page doesnt work.
Ive emailed them, and still had no reply.
Its almost like a sale only website, but if you have a problem
Youve got no chance..
June 5, 2025
Reply from True HQ
Hello Alan,
Thanks for your review.
I can assure you that we are certainly not a sales only website and we take customer service very seriously, as you can see from other reviews.
I have checked and can see that we responded to your email and provided the VAT invoice you requested within 48 hours. We typically respond to customers within a few hours and mostly within 24 hours. Although, sometimes it can take a little longer. Apologies on this occasion it wasn't up to our usual standard.
Regarding the website. We have just finished a major overhaul and our new website is now live. This will provide our customers with a much improved experience and we have also added a live chat function, so customers can contact us easily and we can respond quickly.
I hope you will give us another chance and do contact me if you need any further assistance.
Best wishes,
Luke
great customer service
great customer service sent wrong size but corrected error and sent out correct one straight away
May 26, 2025
Quality certified cable
Was a good price for a certified cable , also fast postage. It looks well made it was perfect for me.
May 8, 2025
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Tried to get in contact multiple times…
Tried to get in contact multiple times to change shipping address, never had a reply, bad costumers service.
I mean why do you have one if you're not planning on reply??
April 7, 2025
Reply from True HQ
Unfortunately the customer's email was sent into our spam folder and missed on this occasion.
After spotting this review we reached out to the customer and have offered to send a replacement to their correct address, however we have not received a response.
We dispatch items very promptly and most of the time we are unable to change the address before items are sent. So it is important and the responsibility of the customer to enter the correct address, as this is where we will send the item to.
Best wishes,
The True HQ Team
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