Trustify 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I wish I knew this before I ordered from them they took my money and never received anything it’s been four months isn’t that a shame how do you take money from people that worked very hard for it an... See more

Rated 3 out of 5 stars

While you were not able to find any information that was helpful to me, I do feel that the investigator explored much of the available data. Just having someone do more than a routine search (that I... See more

Rated 3 out of 5 stars

It took to long time to assign an investigator Brian Spiegel did a good job and communicated well with us His replacement Chris .. Very unhappy with his service He followed the wrong person ...... See more

Rated 5 out of 5 stars

all my email correspondence with Trustify have been clear, quick response, and extremely courteous. Particularly as I live in Australia and am looking for someone in the USA. My assigned agent has bee... See more

Company details

  1. Association or Organization

Information provided by various external sources

Trustify provides instant access to a nationwide network of fully-licensed private investigators to take your case and get the evidence you need. Our private investigators have experience in a wide-range of cases, including: - Adultery/Infidelity - Child Custody - Divorce - Locate a missing person - Criminal background checks - Fraud and Financial investigations - Deep web and online research


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trustify Delivers

From my first contact with Trustify to the investigator to the end, I found the team to be compassionate, caring, with a genuine interest in helping me with my issue. I would use them again and recommend them without reservation.

January 17, 2018
Unprompted review
Advertisement
Rated 1 out of 5 stars

I didn't get the information I needed

I didn't get the information I needed, not even close. When I first called, the lady took down my request and she sounded so sure one of the PIs will be able to get what I needed. It was not a pleasant experience. So, don't waste your money.

December 24, 2017
Unprompted review
Advertisement
Rated 1 out of 5 stars

OUR INVESTIGATION WAS DESTROYED BECAUSE OF THE COMPAMY'S INABILITY TO SCHEDULE RIGHT!!!

Our investigation was messed up from the start, and it was not the investigator!! It was the company not allowing him to come to set up for the 6:00 exchange. Still waiting to hear from Cole about the money that I paid!! Our hearing was 3 days later and had no time to do over. This decision now we have to live with because of this company's inability to schedule this right!!

Denice Walthoir

December 17, 2017
Unprompted review
Rated 5 out of 5 stars

Saver

The process of assistance when need was communicated promptly. Expectations were provided as needed. Service was explained clearly and ask if additional assistance needed each time of contact.

November 24, 2017
Unprompted review
Advertisement
Rated 1 out of 5 stars

It has been more than a month since the …Chitta

It has been more than a month since the work was done. No report has been received. The purpose of the service was not fullfilled, they have been paid before their service. This is scandalous.

November 16, 2017
Unprompted review
Trustify logo

Reply from Trustify

Hi Chitta,
Sorry to hear about your experience. We are immediately looking into your case to understand why you did not receive the results of the investigation, and will also be reaching out to you. It's our top priority to make sure you receive everything the full results of the investigation and are satisfied with the results.

Advertisement
Rated 2 out of 5 stars

I have been working to locate my birth …

I have been working to locate my birth father for the last five years. This process has involved doing my own research and also hiring a previous private investigator prior to trying Trustify. All of those results yielded no definitive answers.

I decided to try Trustify because I felt that a bigger company would have deeper resources and would provide better results. Hiring Trustify took me a long time because I read the reviews and was given pause but ultimately decided to give it a try because I thought that the bigger company could solve my locate. My problem was the cost combined with the specter of inconclusive results.

Trustify assigned an investigator to me who was responsive and courteous. I had a phone call with him in which I gave as many details as I could recall. At the end of the call I committed to sending him all of the information that I had already collected on my own. That evening my wife packaged up all of the information that we had found plus the reports that we had gotten from the previous private investigator we had hired.

The next day we got our report from the Trustify investigator and were dismayed to find that there were no results. In fact it seemed like most of the report was a reflection of what the previous investigator had already given. Additionally the work that was done independently was so narrowly focused that it is not surprising that the locate was not a success. He focused almost exclusively on people in Idaho despite us indicating that we had no reason to believe this man still lived there in fact we shared with him that we believed he had spent some time living in Arizona after leaving Idaho.

The investigator used the entire allotted amount of time focusing completely on the state of Idaho. He noted several times in the report that he had done an additional two hours of research without my authorization. I feel like this makes it impossible for me to go back to him and ask for a wider search without a high additional cost.

Long story short, I paid for 5 hours and did not obtain any additional information from what I could find in public records through my own research and through the earlier private investigator.

November 9, 2017
Unprompted review
Advertisement
Rated 5 out of 5 stars

Hi--I used this Co

Hi--I used this Co. to investigate a missing person. They were very professional and had results within a week of request. I have no hesitation to use them again if the need arises. The way financial transactions are done is excellent and assures legitimate business practices. Example for other business to follow.

October 30, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look