Fantastic customer service! I'm slow in using my product so the auto-refill came a bit too soon. I reached out to Spartan to cancel the order. Patrick responded within a day, cancelled the order, sent... See more
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At Spartan, we understand that hair loss is a common yet deeply personal issue. It's a journey that many of us will face, with statistics revealing that up to 68% of men experience hair loss sooner or later. But in a world where options are often limited and laden with unfulfilled promises, we stand apart. Spartan isn't just a brand; it's a commitment to revolutionizing hair care with the gifts of nature.
Contact info
United States
- support@try-spartan.com
- try-spartan.com
Replied to 96% of negative reviews
Typically replies within 2 weeks
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Received my package today
Received my package today, it was missing two items. I contacted customer service and they were quick to respond. They also contacted me letting me know they have sent the missing items out to complete my order. I am very pleased with how fast they have responded. Would definitely keep buy products with this company.
I want to compliment Marinella
I want to compliment Marinella; I can't remember a better "Customer Satisfaction" experience. She wrote a lengthy apology for the "Video Gauntlet" that I had to watch, for over 30 Mins, in order to place a simple order. She gave me the DIRECT link to order future products without the hassle of the "Video Gauntlet". I was ready to dump this product, until I heard from Marinella. She's a "Keeper".
I was helped by Glisson who was very…
I was helped by Glisson who was very prompt and was excellent in getting my issues resolved and it was done right away. Thank you Glisson for your goo work. Keep it up.
Very well in communicating...
Very well in communicating...Had a problem and everything was quick in responding!
Joseph was super responsive and very…
Joseph was super responsive and very helpful. He got to my issue quickly and responded accordingly. He is a asset to your team. Professional prompt.. all you could ask for. GB
Joan speedily attended to my refund…
Joan speedily attended to my refund request after I accidentally made the incorrect order. I am looking forward to my next purchase.
Quick Reply
Jeanne replied quickly and I was able to adjust my subscription.
Thank you again JeAnne!
Special thank you to JeAnne
Special thank you to JeAnne! Fast response. Great communication. Very knowledgeable and pleasant. Thanks again JeAnne!
Excellent customer care and service
Excellent customer care and service. Very pleased with the assistance and the going above and beyond to help get me taken care of.
Marinella communicated quickly through…
Marinella communicated quickly through emails and took corrective action right away.
Marinella was kind of passionate about that.
Their shampoo product feels good on me.
Their other generic content emails are a bit entertaining to me (good humor).
Thank you for everything try-spartan.com has been doing to serve my hair's needs. Thanks again :)
With honor.
Cancellation
I made a wrong purchase and Joey, who helped me, made my cancellation possible without any issues. Will be making a different purchase, thankyou Joey.
The shampoo did absolutely nothing
The shampoo did absolutely nothing. There was no change at all. Spartan shampoo is modern-day snake oil. I did not grow it single hair!

Reply from SPARTAN™
They got back to me straight away and…
They got back to me straight away and they were very friendly and polite and also helpful and kind
Spartan Service - Quick and personalized
The Spartan representatives are quick in responding and helpful
Total scam
Total scam, and very similar in look and UX to other similar scams. Product arrives from China. All the obvious clues are present. Although they are active to fraudulently make their shell company appear legit, search a little closer. You will see all the obvious omissions, missteps, and deceptions.

Reply from SPARTAN™
Problems solved
I had some questions and concerns about my RedLight Cap and got in touch with customer service. Specifically, Diana, Mhyca, Marinella, and Joan were helpful, pleasant, patient, and very understanding. They each answered my emails quickly and very professionally. They're a very good team at Spartan.
Many thanks to VERONICA for her…
Many thanks to VERONICA for her assistance and support to my requests. Great and fast service!!!
5 Star Support Team
The support team at Spartan is always amazing. They respond quickly and are very helpful. Mat and Marbella specifically got the job done this last time, and my issue was resolved within 24 hours (waiting on me mostly).
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