Like every product I buy on line, I'm usually a bit anxious about wasting money on products that don't work. No worries with this little gem of a massager. My husband, in his early 80's, and having p... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It certainly was not a great experience as not enough information was available about the product on sale, what it is used for and just how easy and/or difficult it is to use it. Neither was any infor... See more
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I would have liked to be reassured if not suitable I could return free of charge for a full refund - something I can do with Amazon. I liked how the product sounded. Delivery from China was quick and... See more
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Have only had my Anklet Sensors , for less than a week . I use them late evening , and they do , honestly stop, the annoying pins and needles , type of discomfort that is, a common complaint , with... See more
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Company details
Written by the company
This is the official EMSense Trustpilot profile. EMSense is dedicated to creating thoughtfully designed at-home foot massagers that support relaxation and everyday comfort. Our goal is to make foot care simple, accessible, and enjoyable, whether you are unwinding at the end of a long day or looking for a moment of comfort as part of your daily routine. Each EMSense foot massager is developed with ease of use in mind, combining gentle massage settings, optional warming comfort, and a supportive wrap design to create a soothing and relaxing experience. Our products are intended for everyday use at home and are designed to fit seamlessly into real life, with no complicated setup or learning curve. We focus on quality, reliability, and continuous improvement, refining our designs over time to enhance comfort and overall user experience. Customer feedback plays an important role in how we evolve our products, and we value honest, transparent reviews from real customers. On this page, you will find genuine feedback from verified buyers who have purchased EMSense foot massagers and chosen to share their experience. All reviews reflect individual opinions and personal use, helping future customers make informed decisions. Thank you for visiting the official EMSense Trustpilot page and for being part of the EMSense community.
Contact info
United States
- tryemsense.com
4.2
Great
4K reviews
Replied to 78% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I would recommend this product to…
I would recommend this product to anybody Thankyou brilliant invention
May 31, 2026
Unprompted review
Reply from EMSense
Hello Stephen,
Thank you for taking the time to share your feedback with us. We truly appreciate your kind words and are delighted to hear that you’ve had a positive experience with EMSense.
Your support and willingness to recommend EMSense mean a great deal to our team. Feedback like yours motivates us to continue providing a comfortable and convenient at-home wellness solution for our customers.
If you have any questions or additional feedback, please don't hesitate to reach out to our support team at customercare@tryemsense.com. We’ll be happy to assist you.
Warm regards,
EMSense Team
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GOOD PRODUCT BUT CHARGES ARE A SCAM dont bother
I ordered what i thought was one set on line, then somehow i ordered two sets, pretty pricey in AU$ they seem cheap in US$ that being said the product is pretty good. Now i am flooded with emails prompting me to buy more!!! ive tried unsubscribing etc NOW THE ICING ON THE CAKE A MONTHLYSCAM CHARGE - Adlibris* Emsense Cheyenne US$9.99/SET ********SCAM SCAM SCAM ********* HOW DO I STOP THIS CHARGE
March 31, 2026
Unprompted review
Reply from EMSense
Hello Customer,
We're sorry to hear that your experience with EMSense wasn't as expected, and we appreciate you taking the time to share your feedback.
Our support team has reached out via email and is eager to help resolve the issue you've encountered. We kindly ask that you check your inbox (and spam/junk folder, just in case) for a message from our team. We hope to work with you directly to find a satisfactory solution.
If you haven't received our email, please don't hesitate to contact us at customercare@tryemsense.com so we can address your concerns right away and provide the assistance you need.
Warm regards,
EMSense Team
Good product
The product appears to do the job on improving my foot circulation
May 30, 2026
Unprompted review
Reply from EMSense
Hello Patricia,
Thank you for taking the time to share your experience with EMSense. We truly appreciate your feedback and are delighted to hear that you are pleased with the product so far.
We're grateful that you chose EMSense and that it has become part of your wellness routine. Customer feedback is incredibly valuable to us and helps us continue providing a comfortable and easy-to-use at-home experience.
If you have any questions or additional feedback, please don't hesitate to contact our support team at customercare@tryemsense.com. We’ll be happy to assist you.
Warm regards,
EMSense Team
Wow! There are ankles under there!
I was finally diagnosed eight years ago with lymphedema and placed on diuretics. Years before that I was advised to wear compression socks. Still there were days when my gorgeous ankle-high cowgirl boots couldn't zip up. Doing more research, I found EMSense and it seemed like it has everything I need to get better.
It's been only a week but I've been religious in their use morning and evening. Trying to keep my brain energized as well, I put on the massagers just as I start my Italian and French lessons and make sure I'm not disturbed.
What I feel now, after getting a glimpse of my ankle bones, is a lightness, an invigorating "spring" in my step that makes me think that all that my lymphatic system is waking up and starting to circulate again.
Hit a snag the other day. After heavy rains I was out corralling the tomato vines that grew like crazy and stepped on a fire ant nest. Now I've a swollen ankle and many bites making an "ankle bracelet" of sorts. Painful and itchy, but it's a temporary setback and I didn't stop my treatment.
Onward, then. A gal needs her cowgirl boots in every color, ya know.... Dee C., Northeast Texas
May 30, 2026
Unprompted review
Reply from EMSense
Dear Dee,
Thank you for taking the time to share your experience with EMSense. We truly appreciate your thoughtful feedback and are grateful that you chose to make EMSense part of your daily routine.
We're delighted to hear that you've had a positive experience so far and that you find the product easy to incorporate into your day. It means a great deal to us when customers share their journeys and experiences.
Thank you as well for your kind words and for sharing your story. We wish you all the best as you continue your wellness journey, and we hope you're back to enjoying those cowgirl boots very soon!
If you have any questions or additional feedback, please don't hesitate to reach out to our support team at customercare@tryemsense.com. We’ll be happy to assist you.
Warm regards,
EMSense Team
Be careful when ordering this product
Be careful when ordering this product. I ordered 1 pair and whilst navigating all the advertising and upselling before check out I apparently ordered 2 pairs. Within minutes I tried to amend the order. I was told they had already been shipped!!!!! I will now have to wait until they arrive before I can return them and receive a refund. I am already foreseeing the stress and cost to do this - not happy at all
May 30, 2026
Unprompted review
Reply from EMSense
Hello Kerrie,
We're sorry to hear that your experience with EMSense wasn't as expected, and we appreciate you taking the time to share your feedback.
Our support team has reached out via email and is eager to help resolve the issue you've encountered. We kindly ask that you check your inbox (and spam/junk folder, just in case) for a message from our team. We hope to work with you directly to find a satisfactory solution.
If you haven't received our email, please don't hesitate to contact us at customercare@tryemsense.com so we can address your concerns right away and provide the assistance you need.
Warm regards,
EMSense Team
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Quick time respond on queries during…
Quick time respond on queries during the delivery letting me know progress of my order
May 20, 2026
Unprompted review
Reply from EMSense
Hello Fiona,
Thank you for taking the time to share your feedback with us. We truly appreciate your kind words and are delighted to hear that you had a positive experience with our customer service.
Keeping our customers informed throughout their journey is very important to us, and we're grateful to know that our team's communication made a positive impression.
If you have any additional questions or feedback, please don't hesitate to contact our support team at customercare@tryemsense.com. We’ll be happy to assist you.
Warm regards,
EMSense Team
Close call
Sorry EMSense about to order but after reading so many negative reviews it looks like I had a close call.
May 30, 2026
Unprompted review
Reply from EMSense
Hello Tony,
Thank you for taking the time to share your feedback with us. We appreciate you considering EMSense and are grateful for the opportunity to hear from you.
If you have any questions or would like more information about EMSense, our support team would be happy to assist. Please feel free to contact us at customercare@tryemsense.com, and we'll do our best to help.
Warm regards,
EMSense Team
Great product have already recommended…
Great product have already recommended to two people with the same condition.
May 30, 2026
Unprompted review
Reply from EMSense
Hello James,
Thank you for taking the time to share your experience with EMSense. We truly appreciate your kind feedback and are delighted to hear that you are enjoying your experience with the product.
Your support means a great deal to us, and we are especially grateful that you have recommended EMSense to others. Feedback like yours encourages our team to continue providing a comfortable and convenient at-home wellness solution for our customers.
If you have any questions or additional feedback, please don't hesitate to reach out to our support team at customercare@tryemsense.com. We’ll be happy to assist you.
Warm regards,
EMSense Team
I have had significant relief in foot…
I have had significant relief in foot soreness. I wish the massage was a bit more intense, but overall, I am still satisfied with my purchase.
May 30, 2026
Unprompted review
Reply from EMSense
Hello Karleca,
Thank you for taking the time to share your experience with EMSense. We truly appreciate your feedback and are delighted to hear that you are satisfied with your purchase.
Customer feedback is incredibly valuable to us, and we’re grateful for the opportunity to be part of your at-home wellness routine. Your support encourages us to continue providing a comfortable and easy-to-use experience for our customers.
If you have any additional questions or feedback, please feel free to reach out to our support team at customercare@tryemsense.com. We’ll be happy to assist you.
Warm regards,
EMSense Team
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Rip off charging for two with no option to cancel
I tried ordering a pair for my mom on Mother’s Day May 10 to my surprise the order was processed for two sets and charged my card accordingly . I immediately went to the website to first change and then decided to cancel the order as that seems fraudulent. There was no allowance to cancel or change the order. I immediately sent an email to which I got a response asking if I wanted to change or cancel. When I said cancel I was told the order was already shipped. To my dismay the order was not shipped until May 15 as confirmed by email. I made several attempts to get a refund by email with no luck. This is all within the same day May 10 and then the following days. My mom confirmed her doctor would not allow her to use it and in fact eventually had her leg amputated prior to even receiving the shipment at my forwarding address. I tried to return it and was being charged almost US$ 50 for return. I therefore cancel the forwarding lost my $160 rounded from this crooked company who takes you through several steps to buy more and no way to cancel the order. I never got the use of them and believe the company owes me a refund if not for both for the one that was inadvertently charged to my card. This is a rip off and should not be allowed. Every company gives you an option to cancel your order immediately after purchase. I expect my refund !
May 10, 2026
Unprompted review
Reply from EMSense
Hello Wakelyn,
We're sorry to hear that your experience with EMSense wasn't as expected, and we appreciate you taking the time to share your feedback.
Our support team has reached out via email and is eager to help resolve the issue you've encountered. We kindly ask that you check your inbox (and spam/junk folder, just in case) for a message from our team. We hope to work with you directly to find a satisfactory solution.
If you haven't received our email, please don't hesitate to contact us at customercare@tryemsense.com so we can address your concerns right away and provide the assistance you need.
Warm regards,
EMSense Team
Slightly small for fit
Slightly small for fit, warmth pretty good. Feel better qualified to rate after longer period.
May 30, 2026
Unprompted review
Reply from EMSense
Hello Jonathan,
Thank you for taking the time to share your feedback with us. We truly appreciate you giving EMSense a try and sharing your initial impressions.
We value hearing from our customers at every stage of their experience, and your feedback helps us continue improving our products and service. We look forward to hearing more about your experience as you continue using EMSense.
If you have any questions or additional feedback in the meantime, please don't hesitate to contact our support team at customercare@tryemsense.com. We’ll be happy to assist you.
Warm regards,
EMSense Team
Price and value.
May 28, 2026
Unprompted review
Reply from EMSense
Hello Rodric,
Thank you for taking the time to leave a review. We truly appreciate your feedback and are delighted to hear that you are pleased with your EMSense experience.
Providing a quality product and a positive customer experience is very important to us, and we're grateful for your support and trust in our brand.
If you have any additional questions or feedback, please don't hesitate to reach out to our support team at customercare@tryemsense.com. We’ll be happy to assist you.
Warm regards,
EMSense Team
Reply from EMSense
Hello Rudolph,
Thank you for taking the time to share your feedback with us. We truly appreciate your kind words and are delighted to hear that you’re enjoying your EMSense experience.
Your support means a great deal to our team, and we're grateful that you chose EMSense. Feedback like yours encourages us to continue providing a comfortable and convenient at-home wellness solution for our customers.
If you have any questions or additional feedback, please don't hesitate to reach out to our support team at customercare@tryemsense.com. We’ll be happy to assist you.
Warm regards,
EMSense Team
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The product performed as advertised.
May 30, 2026
Unprompted review
Reply from EMSense
Hello Charles,
Thank you for taking the time to leave a review. We truly appreciate your feedback and are delighted to hear that you are pleased with your experience with EMSense.
Your support means a great deal to us, and we’re grateful for the opportunity to provide a comfortable and convenient at-home wellness solution.
If you have any additional questions or feedback, please don't hesitate to reach out to our support team at customercare@tryemsense.com. We’ll be happy to assist you.
Warm regards,
EMSense Team
Foot Health
The equipment was delivered quickly and I have already noticed benefits after only using it for a short while.
May 30, 2026
Unprompted review
Reply from EMSense
Hello Alan,
Thank you for taking the time to share your experience with EMSense. We truly appreciate your feedback and are delighted to hear that you've had a positive experience so far.
We're also pleased to know that your order arrived promptly. Our goal is to provide a comfortable and convenient at-home wellness solution, and it means a lot to us to be part of your journey.
If you have any additional questions or feedback, please don't hesitate to reach out to our support team at customercare@tryemsense.com. We’ll be happy to assist you.
Warm regards,
EMSense Team
DON'T BOTHER!!!!!!! KEEP YOUR MONEY
DON'T BOTHER!!!!!!!! I bought this from the company. Big mistake!!. Tried one on and it doesn't really do anything but since I opened one to try which apparently you can't try it even though you have a 30 day return window. Emsense charged me to try it out!!!!!!! So dumb. This company is terrible. They are terrible to work with. I had to do through my credit card company to get movement on the return.
April 21, 2026
Unprompted review
Reply from EMSense
Hello Barbara,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience with EMSense wasn't as expected.
Unfortunately, we were unable to locate your order using the details provided in your review. To help us investigate and assist you as quickly as possible, we have requested additional information through Trustpilot. Please complete the requested details so our team can review your case and reach out directly.
Alternatively, you're welcome to email us at customercare@tryemsense.com with your order ID and any additional information related to your purchase. Once we receive those details, we'll be happy to look into the matter and provide further assistance.
We appreciate the opportunity to help and look forward to hearing from you.
Warm regards,
EMSense Team
This company is still sending time wasting emails denying their responsibility for none delivery or return of money.
This company is still sending polite but annoying emails on a daily basis. From telling me I have points to BUY goods (why would? )Suggesting I contact the delivery company. Why! I didn’t choose the delivery company they use. They have had my address and order number and continue to email me asking me to do their job. I am a pensioner asking to purchase an item that I hoped would help with my condition and I feel I have been harassed on a daily basis when I have answered all their questions to resolve the problem. These people do not care that they have stolen your money. They have committed a crime as far as I am concerned, but they are not happy enough with that they accuse you of not complying with their term and conditions and ask you to solve their problem, knowing that there will never be a solution because they do not take responsibility for their failings. I have copied the endless emails exchanged between EMSense and myself, but hey! Surprise surprise. I cannot copy and paste. Clever hey! weeks of trying to communicate with this disgusting robbing company. Please never never buy from them.
May 30, 2026
Unprompted review
Reply from EMSense
Hello Margaret,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience with EMSense wasn't as expected.
Unfortunately, we were unable to locate your order using the details provided in your review. To help us investigate and assist you as quickly as possible, we have requested additional information through Trustpilot. Please complete the requested details so our team can review your case and reach out directly.
Alternatively, you're welcome to email us at customercare@tryemsense.com with your order ID and any additional information related to your purchase. Once we receive those details, we'll be happy to look into the matter and provide further assistance.
We appreciate the opportunity to help and look forward to hearing from you.
Warm regards,
EMSense Team
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I have neuropathy in my feet since 6…
I have neuropathy in my feet since 6 yrs,tried other things and find the Massager is giving me more feeling in my feet.
May 26, 2026
Unprompted review
Reply from EMSense
Hello Marilyn,
Thank you for taking the time to share your experience with EMSense. We truly appreciate your feedback and are delighted to hear that you are enjoying your experience with the product.
We're grateful that you chose EMSense and that it has become part of your daily wellness routine. Customer feedback is incredibly valuable to us and helps us continue providing a comfortable and easy-to-use at-home solution.
If you have any questions or additional feedback, please don't hesitate to contact our support team at customercare@tryemsense.com. We’ll be happy to assist you.
Warm regards,
EMSense Team
Reply from EMSense
Hello Mrs Nelson,
Thank you for taking the time to leave a review. We truly appreciate your kind feedback and are delighted to hear that you had a positive experience with EMSense from start to finish.
Your support means a great deal to us, and we're grateful for the opportunity to provide both a quality product and excellent customer experience. Feedback like yours motivates our team to continue delivering the best possible service to our customers.
If you have any questions or additional feedback, please don't hesitate to reach out to our support team at customercare@tryemsense.com. We’ll be happy to assist you.
Warm regards,
EMSense Team
Satisfactory information reviews and…
Satisfactory information reviews and full explanation of what they do.
May 28, 2026
Unprompted review
Reply from EMSense
Hello David,
Thank you for taking the time to share your feedback with us. We truly appreciate your review and are pleased to hear that you found the information and explanations helpful.
We strive to provide clear and informative resources so our customers can feel confident and informed throughout their experience with EMSense. Your feedback is greatly appreciated.
If you have any questions or additional feedback, please don't hesitate to contact our support team at customercare@tryemsense.com. We’ll be happy to assist you.
Warm regards,
EMSense Team
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