Trznstudios Reviews 126

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Based on other reviews, it seems I wasn’t the only one experiencing a lack of shipping updates. I ordered two sweatshirts and initially only received the order confirmation, followed by automate... See more

Rated 1 out of 5 stars

Don’t ever order from here. Im almost positive it’s a scam. It’s been weeks and the ONLY email alert I got about my package was the initial order confirmation. Since then I’ve gotten zero updates. I w... See more

Rated 5 out of 5 stars

This is the second order my husband and I have gotten from Trzn Studios. Despite living in Australia, the shipping didn’t take too long and customer service were fantastic. The products themselves... See more

Rated 5 out of 5 stars

After searching for weeks online trying to find a decent anime merch / clothing supplier I found TRZN and they did not disappoint! The quality of the clothes are brilliant, it feels thick and isn't s... See more

Company details

  1. Clothing Store

Written by the company

Designed by anime fans for anime fans.


Contact info

3.9

Great

TrustScore 4 out of 5

126 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid like the plague.

T-shirt was advertised as embroidered, only the small design on the front was. Overpriced, dropshipped trash. Customer service is not existent and lie to you about "passing queries onto management". Paypal sided with me and got my refund.

May 17, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Comfy and Quick Delivery!!!

I was nervous because I wasn’t sure how long shipping would take, but it only took two weeks! I ordered on May 1st and I got it in May 13th! The Berserk sweater is amazing and is such high quality, it’s so warm and comfy!

May 13, 2024
Unprompted review
Rated 5 out of 5 stars

🔥🔥🔥🔥

item arrived much quicker than estimated. honestly blown away from the quality of the tee and the details of the design. sizing chart was on point and the customer service I received via online and email were amazing !!

April 17, 2024
Unprompted review
Rated 1 out of 5 stars

Spent $110 and got NOTHING.

Bought two shirts that cost me $110. They get delivered to who the hell knows where but it wasn’t my house. My address was clear and correct on my receipt. Three emails to support with no response. Reached out on Instagram and was told it’d be brought up the chain and haven’t heard back even after requesting an update. Don’t bother with this company.

March 2, 2024
Unprompted review
Rated 1 out of 5 stars

Christmas Gift that Cost double

Me and my brother were a fan at first we each ordered a shirt and enjoyed them. For christmas we treated each other and got a larger order however they charged me twice for 2 packages although i wanted to have one. Believed the issue was resolved and that I would get my money back as they told me to just return it. Sadly it does not end there as they claim my package has not arrived although i have the tracking details informing it has arrived and am being run around in circles with no item or money to show for it. We honestly do not even want the shirts i have now after this experience.

January 1, 2024
Unprompted review
Advertisement
Rated 2 out of 5 stars

Never received, but got a refund

First experience: These guys will take your money and not give you any products. Waited almost 3 months and I never received anything. They said it was stuck in transit, but couldn’t tell me why they didn’t just send me a new t-shirt. They gave me a refund for the shirt but not for the shipping fee! Why am I paying for a shipping fee when I didn’t receive anything?

Update: after spamming their Instagram account, they finally helped me out and refunded the shipping fee as well. I really wanted a t-shirt but despite the help, I am too wary to try to buy something again.

February 19, 2024
Unprompted review
Rated 2 out of 5 stars

Not worth the price

Got the itachi reflective tee and some shorts. The top looks good but the shorts look so cheap and tacky in person. Only worn the itachi tee maybe 3-4 times and majority of the design has come off the tee so extremely low quality overall and not worth the considerable price.

February 14, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Stay away from this company

Stay away from this company. False advertisement on size. I ordered one of their shirts it came with a big brown stain on it and size was definitely wrong. They did nothing for me they just give me a 30% off coupon that it doesn't even works.

January 25, 2024
Unprompted review
Rated 5 out of 5 stars

2 shirts XXL to France

- Size : perfect
- Quality : after 5 times wash still as the first day
- 3 weeks ship : To France
- Answers about my questions : 5/5 on Instagram, sometimes it's a bit long like 4/5 days, but they always answer to me.

Personal experience was really nice, i would recommand Trzn :-).

January 1, 2024
Unprompted review
Rated 1 out of 5 stars

Absolute disgrace of a store

Absolute disgrace of a store. Wouldn’t recommend buying from here! The clothes don’t look the same as on the site. The prints look really cheap. Sizes are okay though.

Paid a lot of money for something that seems really cheap! And they don’t write mails back or respond to their customer service!

Bad Bad Bad

January 10, 2024
Unprompted review
Advertisement
Rated 4 out of 5 stars

great company

Very Good customer service imo, took like 3 weeks to arrive. Very true to size on the shirts. Personally Will be taking one size bigger on shorts next time tho. Will be ordering more from here.

January 29, 2024
Unprompted review
Rated 1 out of 5 stars

I was scammed

It’s been over 6 weeks since I ordered a T-shirt. It was supposed to be a Christmas present for my fiancé. I’ve yet to receive it and customer service said there is nothing they can do. They stated according to their policy they don’t offer refunds or exchanges. So, I would not recommend purchasing from them. I’m very disappointed with the lack of help from customer service.

January 13, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Legit site

Legit site, with great quality (actually the best from any anime shirt I've bought which is from 3 different retailers now). I would compare the quality of the T-shirts to somewhere like River Island and the pricing is quite good especially if you can get a 10-15% discount.

My only criticism would be the £10 shipping fee which seems like it can't be avoided but the shipping is far quicker than the other anime sites I've tried. Shipping took 12 days to the UK on both attempts on this site. Also hopefully they add more Vagabond products because the one I got was amazing.

October 19, 2023
Unprompted review
Show reviews in all languages. (126 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look