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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, making the overall user experience enjoyable and comfortable. Many people highlight the excellent customer service, appreciating the clear communication and support received throughout their interactions. However, some customers expressed dissatisfaction with the pricing, finding it unclear or feeling that certain expectations regarding future services were not met, leading to disappointment.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, friendliness, and... See more

User experience

Users describe positive interactions with the overall experience. Many customers express excitement for new... See more

Service

Clients share ambiguous opinions on service. Many reviewers report feeling pressured into signing contracts... See more

Customer service

Customers generally report positive experiences with customer service, highlighting helpful, kind, and... See more

Price

Consumers find the pricing to be a significant source of dissatisfaction. Many reviewers report being... See more

Based on these reviews

Rated 5 out of 5 stars

I spoke to the great gentleman Paolo Garcia and he gave some perfect advice about modelling agencies and which ones to further my amazing modelling career with as an aspiring male model. I canno... See more

Company replied

Rated 5 out of 5 stars

I’m really excited to take the step toward a completely new experience in my life. It’s definitely outside my comfort zone, so it feels a little scary, but I already feel welcomed and supported by Pau... See more

Rated 5 out of 5 stars

I really enjoyed my experience at TS studios. Fantastic people, very professional. Make up lady did amazing job with makeup and hair also photographer did great service 👏 Made me feel welcome and rel... See more

Company replied


Company details

  1. Photography Studio

Written by the company

TS Studios is an award-winning photographic studio with locations in London, Camden and Manchester,. We know that entering the modelling and entertainment industry can be tough, and we’re here to make it easier for aspiring models. Our team is composed of accredited professionals with extensive experience in the fashion and modelling industry. They bring a wealth of knowledge and expertise, having worked with top brands and renowned figures. This experience allows us to provide you with the highest standard of support and guidance. At TS Studios, we are committed to helping you create an impressive and versatile portfolio that meets industry standards. Our photographers, stylists, and makeup artists work together to ensure you look your best, while our career advisors offer invaluable insights to help you navigate the industry. We provide comprehensive portfolio services, including Z Cards and eFolios, to help you stand out at networking events and auditions.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

357 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 47% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

I really enjoyed my experience of…

I really enjoyed my experience of photography at TS studios , all staff was very friendly and kind. Make up artist Daina was super good at her work and was making sure i look super good. Jin was my lovely photographer i loved all the photos she took for me. She is amazing at her work. Then at the end you meet consultant kim she was very helpful for guidance and explanation. Over all from reception to end all were lovely people. Totally recommend 😊😊✨️

April 5, 2025
Unprompted review
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Reply from Ts Studios

Thank you so much for your wonderful review! 😊 We’re thrilled to hear you had such a great experience at TS Studios. Daina, Jin, and Kim will be so pleased to hear your kind words — they truly care about making every client feel confident and supported. We’re so glad you enjoyed every part of your day with us, from start to finish. Wishing you all the best on your journey, and thank you again for the lovely recommendation! ✨

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Rated 5 out of 5 stars

Amazing

Very Amazing

April 5, 2025
Unprompted review
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Reply from Ts Studios

Thank you for your kind words! We're so glad you had an amazing experience with us — it means a lot. Wishing you all the best for the future!

Rated 5 out of 5 stars

Best experience I've eva had

I absolutely loved it was very welcoming
I really enjoyed it ☺️ would do it all over again

April 4, 2025
Unprompted review
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Reply from Ts Studios

Thank you so much for your lovely feedback! 😊 We're so happy to hear you felt welcomed and had such an enjoyable experience. It means the world to us that you’d do it all over again — that’s the best compliment we could receive! Wishing you all the best moving forward

Rated 5 out of 5 stars

The environment is relaxed

The environment is relaxed. The photographer is experienced and shoots on various backgrounds including outside. The vibe is welcoming and a good experience. The clothes changes have to be quite quick so be prepared. It was helpful getting the photographers ideas about which of my outfits worked. I'd do it again!

April 4, 2025
Unprompted review
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Reply from Ts Studios

Thank you for the lovely feedback! We're really glad you enjoyed the relaxed and welcoming atmosphere, and that our photographer's input was helpful in getting the best from your shoot. Quick changes can be a little fast-paced, but it’s great to hear you were up for it! We'd love to see you again in the future — wishing you all the best on your journey! 😊📸✨

Rated 5 out of 5 stars

I come here today for photo shoot…

I come here today for photo shoot amazing staff very welcoming and helpful and I had a wonderful experience definitely recommen this place and the Italian make-up artist was the best and everyone lovely

March 31, 2025
Unprompted review
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Reply from Ts Studios

Thank you for sharing your experience! We're so glad to hear that you had a wonderful time and felt welcomed by our amazing team. It's great to know that our Italian makeup artist and the rest of the staff made your day even more special. We truly appreciate your recommendation and wish you all the best for the future!

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Rated 5 out of 5 stars

The photographer was very polite

The photographer was very polite, I felt immediately welcomed by the whole team and didn't have a single bad experience

March 29, 2025
Unprompted review
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Reply from Ts Studios

Thank you for your kind words! We're delighted to hear that you felt so welcomed and had a positive experience with the team. Wishing you all the best for the future!

Rated 5 out of 5 stars

Lovely studio

Lovely studio
Amazing amazing makeup artist that put me at ease as soon as I sat in her chair, BEAUTIFUL makeup and hair.
Lovely people all around
Photographer guided me through the shoot really well.
Thank you :)

March 29, 2025
Unprompted review
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Reply from Ts Studios

Thank you for your wonderful feedback! We're so glad you felt at ease and had such a positive experience with the team. Wishing you all the best for the future! 😊

Rated 5 out of 5 stars

I’m so happy that I found myself here…

I’m so happy that I found myself here with wonderful, friendly people, I am 43 years old and I felt exceptional. I recommend it to everyone, regardless of age. Thank you for allowing me to be beautiful.
Thank you
Katarzyna 😙😙

March 29, 2025
Unprompted review
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Reply from Ts Studios

Thank you, Katarzyna! Was so happy to hear you had such a wonderful experience and felt exceptional. It's truly lovely to know you felt beautiful and welcomed. Wishing you all the best for the future! 😊💖

Rated 1 out of 5 stars

Total scam!!!!

Total scam!!!!
Do not go near these con artists!
Scammed £2500 out of us with all the talk of my daughter being amazing blah blah, not had one offer of a job despite following all their instructions and paying more money to even access the “free” WhatsApp where the jobs are!!! You are basically paying £2500 for a very poor portfolio and NOTHING else, there are no jobs, no follow up and no jobs with PLT! Boohoo, next, etc etc which they deny they say in that room where you’re told you’re amazing and will get so much work!!! Where from??? I’ve emailed and complained and had pathetic responses! It won’t be left here, you are disgusting for conning young vulnerable people.
Out of interest has anyone ever had any work due to TS studios? Also under N1 studios, and agency referrals and paulo Garcia?

January 31, 2025
Unprompted review
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Reply from Ts Studios

We take all feedback seriously and are disappointed to hear your concerns. However, we must clarify that we are not an agency and do not guarantee work in the modeling industry. Our services focus on providing professional photography and portfolio support to help aspiring models present themselves effectively.

Your claim regarding specific job guarantees is incorrect, as we do not make such promises. If there has been any misunderstanding, we encourage you to reach out to our team directly so we can address any concerns in a fair and professional manner.

While we appreciate constructive feedback, we will not tolerate false or defamatory claims. We reserve the right to take appropriate action to protect our business from misleading statements.

If you would like to discuss this matter further, please contact us directly, and we would be happy to clarify any concerns.

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Rated 5 out of 5 stars

A wish made reality

My experience was made great because of the people at TS Studios. From the 1st call to the shoot everyone has been warm friendly and professional, every segment was a great experience, must give prop's to the make up artist 🤗

March 28, 2025
Unprompted review
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Reply from Ts Studios

Thank you for your kind words! We're so glad you had a great experience with us from start to finish. Our team takes pride in making every moment enjoyable, and we’ll be sure to pass on your compliments to the makeup artist. Wishing you all the best for the future! 😊✨

Rated 5 out of 5 stars

Very professional

Very professional
Welcoming
Great studio space

March 24, 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you for your kind words! We're delighted you had a great experience in our studio. Wishing you all the best for the future! 😊

Rated 5 out of 5 stars

The standards of professionalism and…

The standards of professionalism and excellence in its field. From the moment you engage with their team, it’s clear that they prioritize operational perfection in every aspect of the industry.

Their staff is incredibly knowledgeable, courteous, and efficient, making every interaction seamless. Whether it’s customer support, management, or the quality of their services, exceeds expectations.

Their attention to detail and commitment to continuous improvement make them a standout in their industry.

March 24, 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you for your thoughtful words! We're thrilled to hear that our dedication to professionalism and excellence stood out to you. It was a pleasure having you with us, and we wish you all the best for the future! 😊

Rated 5 out of 5 stars

Definitely give it a go

It was a good experience. Camilla is great with hair and makeup and Aaron makes sure you look good in the pictures.
It does 3 to 4 hours in total so be prepared

March 22, 2025
Unprompted review
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Reply from Ts Studios

Thank you for sharing your experience! We're glad you enjoyed your time and that Camilla and Aaron helped make it a great session. Wishing you all the best for the future!

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Rated 5 out of 5 stars

Amazing experience love the staff from…

Amazing experience love the staff from reception desk to make up.. Will definitely recommend the studio so supportive and Friendly staff

March 22, 2025
Unprompted review
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Reply from Ts Studios

Thank you for your kind words! We're so glad you had an amazing experience and felt supported by the team. Wishing you all the best !

Rated 5 out of 5 stars

The first experience was great as i…

The first experience was great as i didn’t know what to expect but the photographer helped me pick my outfits and made me feel at ease.
Highly recommend.

March 22, 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you for sharing your experience! We're delighted to hear that your first session went so well and that the photographer's guidance on choosing outfits helped put you at ease. It's wonderful to know that our approach made a positive impact, and we truly appreciate your recommendation. We wish you all the best in your future endeavors

Rated 5 out of 5 stars

Awesome people, very helpful

Very friendly and patient workers. I really enjoyed myself, very chilled atmosphere. Great shots taken. Thank u

March 21, 2025
Unprompted review
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Reply from Ts Studios

Thank you for your feedback! We're delighted to hear you enjoyed a relaxed, chilled atmosphere with our friendly, patient team and that you loved the shots taken. We appreciate you sharing your experience—wishing you all the best!

Rated 5 out of 5 stars

Great staff and atmosphere

Great staff and atmosphere, I had a great experience working with them!

March 21, 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you for your positive review! We're thrilled to hear you enjoyed our staff and the atmosphere. We truly appreciate your feedback and wish you all the best

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Rated 5 out of 5 stars

Really kind and helpful and friendly…

Really kind and helpful and friendly very supportive

March 21, 2025
Unprompted review
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Reply from Ts Studios

Thank you for your kind words! We're delighted to hear that you found our team kind, helpful, and supportive. Your feedback means a lot to us. All the best!

Rated 5 out of 5 stars

Had a really postive experience

Had a really postive experience. I loved my day in the Manchester studio, the make up and hair lady, the photographer and Kim, who helped me choose my images, were all wonderful. Everything was explained clearly and I felt under no pressure to purchase anything. Great photographic studio to help you build your portfolio and so professional thank you all for a great day ;-)

March 18, 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you for your wonderful feedback! We're delighted to hear you had such a positive experience at our Manchester studio. It's great to know that the makeup and hair team, photographer, and Kim made you feel comfortable and supported throughout the day. We appreciate your kind words about our professionalism and the clear communication provided, and we're glad you felt no pressure at any point. Wishing you all the best in building your portfolio and in your future endeavors!

Rated 5 out of 5 stars

Very professional

Very professional. Lovely people. Very impressed.

March 15, 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you for your kind words! We’re so glad you had a great experience. Wishing you all the best for the future! 😊

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