T Shirt and Sons Reviews 314

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

T Shirt and Sons are an excellent business! I've made many orders for custom t-shirts and every one has been a great experience. Not only are the goods of high quality, but the customer serv... See more

Rated 4 out of 5 stars

Happy with the fact i could have images printes on both sides of the hoodies which isnt an option with vista print. Delivery time was satisfactory and the product itself is pretty good. I was disappoi... See more

Company replied

Rated 1 out of 5 stars

Awful! Do not use! In 3 orders they misaligned 2, poor especially as they still sent out misaligned items after the first one was flagged up. Shame they don't have quality control to check orders ar... See more

Company replied

Rated 5 out of 5 stars

Absolutely delighted with the product. I was nervous,as I am a complete technophobe and hopeless with computers etc,but even I found the designing and ordering process straightforward. ( Couldn't ask... See more

Company details

  1. Custom T-Shirt Store
  2. Clothing Store

Information provided by various external sources

Custom designed, one-off or bulk garment printers. Industry leading technology with superior quality and speedy delivery.


Contact info

3.9

Great

TrustScore 4 out of 5

314 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Exclusive Collection of T-shirts

Exclusive Collection of T-shirts ! Good quality with exchange offer. Also they have buy one get on free offer. I ordered about 10 t-shirts for me. they sent extra 2 t-shirts as a gift. That's really cute. I loved them all. Thank you. Will shopping again for sure.

February 23, 2021
Unprompted review
Rated 1 out of 5 stars

NEVER USE THIS COMPANY

NEVER USE THIS COMPANY! USE AT OWN
RISK!!!!
I will give you a 1 or 0
They refuse to change order if you are not changing on their website. They will ask you to redesign the t-shirts again to change order. If it's 50 designs then you have to cancel order and redesign the t-shirts again because you want to change only one tshirt. This is not right! You end up asking them to print whatever you have submitted and ending up having products you don't want. I emailed what I wanted to change from my order they said cancel order and resubmit. Redesigning my 7 t-shirts took me all night as the sight refused to take payment on laptop I ended up redesigning again on the phone. Site refuses payment cards sometimes I had to do it for the second time! If you save your tshirt for records it saves most t-shirts as white even if they are red or black or blue. Pls adjust,
Service your website and be more flexible to customer needs. Put the customer first!

Staff so rude. One staff removed my orders, she messes my order.
She send this message
For the company manager to read!
Train your stuff
'Apologies, it’s an automated system for an order and I understand designing 7 tshirts is not a quick process! I received your email about the red tshirts before this one so had actioned a resolve before this update had come through, please read below.

As its only the red tshirts I can cancel these order lines and refund you. Unfortunately, I have also cancelled on black tshirt which will need to be redone also. (apologies this was complete human error on my part!)

I will refund your original order for the garments I have removed.

These garments include:

1x black medium tshirt- white design- broke for three days and no more

2x red tshirts – small – black + White design- I’m not subject to seasons

I have refunded this cost to on your order along with the shipping difference you have paid, this can take a few days to process depending on your banking service.

When you are ready please place a new order with these garments and the updated artwork via the website,

Any issues please pop me a message,'

Message from Brand Mamager

Hi,

I'm afraid we can't fulfil your order so I have cancelled it and issued a full refund.

Regards, Brand Manager.

Printshop Brand Manager

Never use this company!

February 22, 2021
Unprompted review
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Rated 5 out of 5 stars

I was in two minds about using this…

I was in two minds about using this company as the price was too good to be true but I was so wrong!! Amazing quality, with me within a week and I just can’t stress enough how happy I am with the overall experience! Will definitely use regularly!!

February 5, 2021
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Rated 1 out of 5 stars

Delivery was supposed to be in 48hours…

Delivery was supposed to be in 48hours for a birthday today. DPD are now saying they are delivering on Friday which misses the zoom birthday call which is a real shame!

February 4, 2021
T Shirt and Sons logo

Reply from T Shirt and Sons

Hi Paul, I'm sorry to hear this, that is very disappointing. We fulfilled and shipped the order in plenty of time. DpD have been delayed in delivering your parcel which I'm afraid is out of our control. We were unaware of this issue until we read your review here, if you would to contact us to discuss we would be happy to see if we can help in any way. Kind regards, Printshop Customer Service Team.

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Rated 5 out of 5 stars

Excellent, 5 Stars.

Great, I use tshirtandsons for my business, and it’s been so successful so far. Unbeatable prices, quick shipping & excellent quality. Also have great customer service. 5 star for me, would recommend :)

January 10, 2021
Rated 5 out of 5 stars

1st time designing my own tshirt

1st time designing my own tshirt. Website is easy to use. I was worried about the quality of the print. But I have to say I couldn't be happier. I will definitely be going back to them for more items.

January 9, 2021

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