tunefulhair.com Reviews 

413
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 333 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the hair is extremely soft, true to length, and features thin HD lace that melts effortlessly for a natural look. Shoppers often mention how wonderful it is to style these wigs, noting that curls hold all day and the density looks completely natural. People also appreciate the responsive customer support team and fast shipping services. Some reviewers were not happy with shipping delays and long wait times to receive tracking details for their orders. A few customers also mentioned receiving poor quality items or experiencing unhelpful communication when asking for assistance.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the exceptional softness, accurate... See more

Quality

Reviewers highlight positive aspects of quality, noting that the hair is super soft, true to length, and... See more

Order

Customers had ambiguous experiences with order, as opinions on the process varied greatly. Many reviewers... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting great communication and... See more

Delivery service

Consumers find delivery_service to be ambiguous as experiences vary greatly among reviewers. While many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently purchased a *black, Staright wig* from Tunefulhair, and I'm genuinely impressed! The hair quality is fantastic – it's soft, doesn't tangle easily (even after *wearing it in the rain*!), and... See more

Rated 5 out of 5 stars

It was an amazing experience. Really good hair , ALWAYS hd lace they never disappoint me ! Customer service is always top tier, delivery be within 2-5 days never more then 5! I love how timely and gen... See more

Rated 5 out of 5 stars

Love Tunefulhair! Wigs are always full, soft and curls last ALL DAY. Ships quickly and lace is thin. Love installing their wigs it feels like I’m doing my real hair. 13x6’s are my favs mainly because... See more


Company details

  1. Wig Shop

Written by the company

Tuneful, your affordable dream hair. 30 Days Free Return Policy.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

413 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(413)

353 reviews in the last 12 months

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Rated 5 out of 5 stars

The lace is HD and melts on your skin🥰

The lace is HD and melts on your skin. It’s giving SCALP🥰. The wig is true to length and the natural colour is amazing because I don’t really like jet black hair. It also holds the curls so well.

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Tunefulhair is a great company

Tunefulhair is a great company, very professional and great customer service. They also sell good quality hair for an affordable price. 100/10 i will recommend.

May 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Loved it

Loved it. Tuneful hair has amazing products, my wig was beautiful and flowy. The knots took bleach very well. And it came preplucked the lace melts nice as well. Thank you tuneful hair!

May 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Wonderful company

Wonderful company! Very nice, I ordered a 30 inch body wave but since they did not have body wave they sent a 32 inch straight. It is so thick & lushes I was so appreciative !!

August 20, 2025
Unprompted review
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Rated 1 out of 5 stars

RUN AWAY FROM this company to…

I would not recommend this company to anyone; this company is a fraud. They will take your money and lie to you about a free return. I lost $600 Canadian dollars. They sent me 100% density, and a wig that was 19 inches with one strand, super thin. I paid for full hair and paid for 26 inches. I was fooled and baited into buying the “rich girl wig” that is blonde, because TikTok girls who promote it are obviously getting top quality. I am a hairdresser, and I got this wig for a client; unfortunately, we lost money. We do recommend buying hair from a company called @hairvivi. They are the best. Top quality. Spend more money and buy from Hairvivi.

April 30, 2026
Unprompted review
tunefulhair.com logo

Reply from tunefulhair.com

Hi dear,
We feel very sorry for your unpleasant shopping experience.
We always attach great importance to product quality, density and standard size, and every wig goes through strict checking before delivery.
If there is any problem with your order, please contact us: support@tunefulhair.com. Our customer service team will communicate with you sincerely and handle your issue properly. We appreciate your honest feedback and will keep improving our products and service.

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Rated 5 out of 5 stars

Love tuneful hair!

I’ve ordered from Tuneful multiple times and honestly they’ve become one of my favorite wig companies. The hair is soft, true to length, easy to install, and lasts a long time with proper care. Shipping was smooth and customer service was helpful too. I’ll definitely keep ordering from them.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing hair

Amazing hair , I reinstalled my wig three times it’s still flawless ! Lace melts amazingly shipping was quick I received my 30 in black straight wig a day early and it also came with some goodies .. if your thinking about buying just stop thinking and BUY you won’t regret it !

May 11, 2026
Unprompted review

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