tunefulhair.com Reviews 

409
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 333 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the hair is extremely soft, true to length, and features thin HD lace that melts effortlessly for a natural look. Shoppers often mention how wonderful it is to style these wigs, noting that curls hold all day and the density looks completely natural. People also appreciate the responsive customer support team and fast shipping services. Some reviewers were not happy with shipping delays and long wait times to receive tracking details for their orders. A few customers also mentioned receiving poor quality items or experiencing unhelpful communication when asking for assistance.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the exceptional softness, accurate... See more

Quality

Reviewers highlight positive aspects of quality, noting that the hair is super soft, true to length, and... See more

Order

Customers had ambiguous experiences with order, as opinions on the process varied greatly. Many reviewers... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting great communication and... See more

Delivery service

Consumers find delivery_service to be ambiguous as experiences vary greatly among reviewers. While many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently purchased a *black, Staright wig* from Tunefulhair, and I'm genuinely impressed! The hair quality is fantastic – it's soft, doesn't tangle easily (even after *wearing it in the rain*!), and... See more

Rated 5 out of 5 stars

It was an amazing experience. Really good hair , ALWAYS hd lace they never disappoint me ! Customer service is always top tier, delivery be within 2-5 days never more then 5! I love how timely and gen... See more

Rated 5 out of 5 stars

Love Tunefulhair! Wigs are always full, soft and curls last ALL DAY. Ships quickly and lace is thin. Love installing their wigs it feels like I’m doing my real hair. 13x6’s are my favs mainly because... See more


Company details

  1. Wig Shop

Written by the company

Tuneful, your affordable dream hair. 30 Days Free Return Policy.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

409 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(409)

353 reviews in the last 12 months

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Rated 5 out of 5 stars

Tuneful Hair is AMAZING

Tuneful Hair is AMAZING! The quality of the hair is top-tier. Very soft, full, and long-lasting with minimal shedding. It blends perfectly and holds style beautifully whether I wear it straight or curled.

Fast Shipping, neat packaging made my experience wonderful.

If you’re looking for high-quality hair that looks natural and feels luxurious, I highly recommend Tuneful Hair. I’ll definitely be ordering again!

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Love this hair!

Love this hair! 10/10 would ALWAYS recommend! It’s long, thick, and doesn’t shed! Lace is thin and blends easily! The quality of this wig is great!

March 27, 2026
Unprompted review
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Rated 5 out of 5 stars

20 inch 613 13x6

i got a 20 inch 613 13x6 and it came perfectly, the quality of the hair was okay after dying it , it shedded a little but still was good quality

April 20, 2026
Unprompted review
Rated 1 out of 5 stars

Purchased human hair and received mixed…

Purchased human hair and received mixed blend of synthetic and human hair so I reached out and was advised to return with labels by 3/11/2026 which I did on 3/8/2026 with documentation and was refunded by Apple due to no response from merchant and now Apple is requesting funds back when I don’t have the product . So no product and paying for item twice is crazy don’t order from them taking money.

February 5, 2026
Unprompted review
tunefulhair.com logo

Reply from tunefulhair.com

Dear customer,
We are really sorry to hear you are not satisfied with the wig.
All of our wigs are made of 100% real human hair with strict quality inspection before shipping.
Different lighting, shooting angle and wearing method may make the hair look different. We always stand behind our product quality.
If you have any concerns or problems, please leave us a message via our official email: support@tunefulhair.com, we will try our best to solve your issue and give you a satisfactory solution. We sincerely hope to get your understanding.

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Rated 5 out of 5 stars

I purchased a chocolate brown wig from…

I purchased a chocolate brown wig from them and it’s the best wig I’ve ever purchased. The lace was easy to melt, the hair doesn’t tangle easily, little to no sheeting. It’s true to length and is still in good condition after deep diving and still hasn’t shed much. The hair is so full and is of great quality, really soft and easy to style and wear.

April 22, 2026
Unprompted review
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Rated 5 out of 5 stars

Some of the best hair I’ve ever…

Some of the best hair I’ve ever purchased it’s true to length and very full the knots were small almost non existent and it eventually took color very well 10/10 I would recommend to anyone delivery was also quick and great service

April 29, 2026
Unprompted review

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