tunefulhair.com Reviews 

412
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 333 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the hair is extremely soft, true to length, and features thin HD lace that melts effortlessly for a natural look. Shoppers often mention how wonderful it is to style these wigs, noting that curls hold all day and the density looks completely natural. People also appreciate the responsive customer support team and fast shipping services. Some reviewers were not happy with shipping delays and long wait times to receive tracking details for their orders. A few customers also mentioned receiving poor quality items or experiencing unhelpful communication when asking for assistance.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the exceptional softness, accurate... See more

Quality

Reviewers highlight positive aspects of quality, noting that the hair is super soft, true to length, and... See more

Order

Customers had ambiguous experiences with order, as opinions on the process varied greatly. Many reviewers... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting great communication and... See more

Delivery service

Consumers find delivery_service to be ambiguous as experiences vary greatly among reviewers. While many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently purchased a *black, Staright wig* from Tunefulhair, and I'm genuinely impressed! The hair quality is fantastic – it's soft, doesn't tangle easily (even after *wearing it in the rain*!), and... See more

Rated 5 out of 5 stars

It was an amazing experience. Really good hair , ALWAYS hd lace they never disappoint me ! Customer service is always top tier, delivery be within 2-5 days never more then 5! I love how timely and gen... See more

Rated 5 out of 5 stars

Love Tunefulhair! Wigs are always full, soft and curls last ALL DAY. Ships quickly and lace is thin. Love installing their wigs it feels like I’m doing my real hair. 13x6’s are my favs mainly because... See more


Company details

  1. Wig Shop

Written by the company

Tuneful, your affordable dream hair. 30 Days Free Return Policy.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

412 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(412)

353 reviews in the last 12 months

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Rated 5 out of 5 stars

Some of the best hair I’ve ever…

Some of the best hair I’ve ever purchased it’s true to length and very full the knots were small almost non existent and it eventually took color very well 10/10 I would recommend to anyone delivery was also quick and great service

April 29, 2026
Unprompted review
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Rated 5 out of 5 stars

I’ve purchased a straight 13x6 burgundy…

I’ve purchased a straight 13x6 burgundy wig with this company and it never tangled up nor gotten stiff. It is very high quality, full and soft. Even after washing the hair it still feels brand new. I will highly recommend buying for this company again. 10/10!!😍😍🫶🏽

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great store!

Great store!! I love the hair quality. I always purchase my hair from this site!! Amazing customer service. Delivery was super fast! I never have issues. If you’re think about buying I definitely recommend!!

March 27, 2026
Unprompted review
Rated 3 out of 5 stars

email them theh will respond

I emailed the company about my concerns. They assured me that my unit was shipped off. They emailed me back in a timely manner. I feel better now.

April 17, 2026
Unprompted review
tunefulhair.com logo

Reply from tunefulhair.com

Sorry for the late reply, dear. Your package was shipped on April 22nd, Beijing time. This is the latest logistics information: https://t.17track.net/en#nums=HC0002459770RD
And this is our customer service email: support@tunefulhair.com. Please feel free to contact us anytime if you have any questions.

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Rated 5 out of 5 stars

10/10

10/10
Best customer service ever. Best quality of hair ever. I really love my wig. It’s long and full. If you have any problems with anything please email them. Quick response. Reliable, reliability. Now this how you treat your customers! Thank you again!

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

I recently ordered from the Ash blonde…



I recently ordered from the Ash blonde wig with dark roots 22inches and I’m honestly really happy with it. The hair is super soft and the texture is really nice doesn’t shed or anything. It was true to length, which I always appreciate because that’s not always the case.
The colour was also exactly what I expected and true to videosand melted really well
Customer service was good too, they kept me updated and the whole process and shipping was super fast. I will be ordering again very soon!!!

April 23, 2026
Unprompted review
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Rated 5 out of 5 stars

Really love their hair ,high of…

Really love their hair ,high of quality, barely sheds and true to length. It has a comfortable fit and secure ,with adjustable straps which makes it easier to customise for a perfect fit. I would highly recommend.

April 16, 2026
Unprompted review
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Rated 5 out of 5 stars

I have recently purchased a wig from…

I have recently purchased a wig from this company and It arrives soon. I’ve seen soo many good reviews on the quantity of the wigs I’m very excited to receive and install mine 🙂 This brand is becoming popular all over social media

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

The service is great !

The service is great !!
I love the quality of the hair sold by Tuneful Hair.. it lasts for a really long time & some wigs are versatile too!
Love love love itt

April 19, 2026
Unprompted review

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