Tutorhero Reviews 73

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional staff, praising their knowledge, patience, and engaging teaching styles. The service is consistently described as excellent, with many appreciating the seamless process, efficient matching with tutors, and the overall positive user experience. People also commend the great communication and the responsiveness of the customer service. However, some people were dissatisfied with the response time, mentioning issues with tutors not showing up or being replaced slowly. A few customers also reported negative interactions with customer service representatives, describing them as rude or unhelpful, and some experienced problems with billing or the inability to secure in-person tutoring as initially requested.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the tutors for being kind,... See more

Service

Consumers find service to be positive, with many praising the excellent tutoring and the ease of finding a... See more

User experience

Users describe positive interactions with the overall experience. Many customers report great experiences and... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers highlight the helpfulness and... See more

Response time

People report ambiguous experiences with response times. Some customers praise the quick response, noting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Byron, our math tutor was great! We unfortunately were only able to complete 2 sessions due to personal scheduling conflicts for us but in those 2 sessions my son gained so much confidence with his gu... See more

Rated 4 out of 5 stars

This is about my entire experience with Tutorhero. (Spoiler - the most recent tutor gets 10 stars on her own!!!) The enrollment process went well and we were asked a lot of questions that would help a... See more

Rated 5 out of 5 stars

We are so grateful for everything our daughter’s tutor has done for her. At just five years old, learning can be challenging, but her tutor is incredibly patient, kind, and engaging. She makes lesson... See more



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

73 reviews

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Replied to 50% of negative reviews

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Rated 5 out of 5 stars

Great tutoring service

Overall process of enrolling was easy and we didn't have to wait long to get started with the tutoring sessions. The tutor is very patient, kind and is very good at teaching math.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great Tutoring company

Miss Danielle was very good getting on his level of talking with him and explaining it with him if he didn’t understand certain questions
He had several pages of homework. She took care of it with him, and then proceeded to work on some other problems. He was having issues with.
He was a little shy at first, but he was eventually loosening up with her cause she was joking around with him.
❤️ Great tutoring company!❤️

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Carlos is awesome

I have Carlos as my tutor and he is wonderful! He’s very smart, kind, patient,
and he has nice teaching style. I like that he adjusts to my pace of learning.

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

We are so grateful for everything our…

We are so grateful for everything our daughter’s tutor has done for her. At just five years old, learning can be challenging, but her tutor is incredibly patient, kind, and engaging. She makes lessons fun while still keeping them educational, which has helped our daughter stay focused and excited to learn.

January 29, 2026
Unprompted review
Rated 4 out of 5 stars

Math tutoring with Byron

Byron, our math tutor was great! We unfortunately were only able to complete 2 sessions due to personal scheduling conflicts for us but in those 2 sessions my son gained so much confidence with his guidance. I didn’t leave 5 stars because the price per hour is hefty but it was worth it. Bonus points for him being veteran!

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Tutor Hero is life changing

Tutor Hero is Great. They're flexible and affordable, very helpful and attentive. The tutors are very good and so far my daughter has had an amazing experience. 10 stars and 2 thumbs up. 10 out of 10 do recommend.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

So far so good with Tutor Hero

So far so good with Tutor Hero. It’s been one session so far, but the kids had a great time and learned a few things and were very comfortable as well as open to the tutor teaching them. Thank you!

January 12, 2026
Unprompted review
Rated 4 out of 5 stars

Great experience once we went virtual

This is about my entire experience with Tutorhero. (Spoiler - the most recent tutor gets 10 stars on her own!!!) The enrollment process went well and we were asked a lot of questions that would help a tutor. Or initial pairing was absolutely NOT the right fit and if that was all we had to work with I was going to request a refund. But, our second tutor pairing was PERFECT!!! She is so knowledgeable about the subject and is quick to respond and took the time before the scheduled session to understand exactly what my child needed help with. The only challenge - she was virtual and my child really wanted in-person tutoring (which is why we were paired with the first tutor). Lesson learned. I appreciate Janelle and her knowledge and professionalism and understanding - 10/10!!!

December 16, 2025
Unprompted review
Rated 4 out of 5 stars

Professional

Professional. Reached out to me in every step of the process which made the process easy and trustworthy. Touto is respectful and showed a passion to teach.

November 26, 2025
Unprompted review

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