I had purchased a brand new vaporizer that had a defective heater. I had reached out to customer service, and Jen S. was great in helping me through the whole process, which wasn't bad at all. I now h... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
TVape is a very awesome place to purchase your very first vaporizer up to your last vaporizer. They have awesome comparable prices that beats the next man down! They're service is impeccable and shipp... See more
I ordered 3 different times, and each time was flawless. TVapes reputation online is not the best, but they had a killer 4/20 deal so I decided to try them out instead of listening to reviews. I am so... See more
Fantastic Yes a company that actually cares! friendly smart efficient accommodating. Listens and knows what you want before you ask!! very in tune with the customer. Thank you very much Lisa you are... See more
Company details
- #10 of 36 best companies in Vaporizer Store
The TVape Advantage: Selection, Support, and Quality
Written by the company
- At TVape, we make it easy to find the perfect vaporizer with a wide range of devices from all the major brands—Zeus, Puffco, Utillian, Tronian, PAX, and more. Whether you’re just starting out or a seasoned enthusiast, our team is here to guide you before, during, and after your purchase, helping you choose the right device and accessories. We back every product with easy returns, reliable warranties, and responsive technical support, so you can shop with confidence. Our competitive pricing, price-matching policy, and dedication to quality make Tvape the go-to destination for vaporizer hardware. TVape – premium hardware, trusted brands, expert guidance, and an experience built around you.
Contact info
10013 Busey Rd, 43110, Canal Winchester, United States
- 855-234-8273
- cs@tvape.com
- tvape.com
4.6
Excellent
1K reviews
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast shipping!!!!
March 30, 2026
Great service over the phone with Nick…
Great service over the phone with Nick S.
April 11, 2026
Unprompted review
I got my package today and everything…
I got my package today and everything was exactly as ordered. Marvilyn was extremely helpful and insured I got the absolute best price. I will order again.
April 10, 2026
Unprompted review
It was awesome.
March 31, 2026
Tvape is my new go to for hardware
Tvape is my new go to for hardware. I recently ordered a product by mistake and wanted to return said product for a refund or credit. I totally messed up! But, after emailing customer service, I got a friendly response from Najat K.who guided me through return process. It couldn't have been easier. Many thanks to all.
March 31, 2026
Everything went smoothly
Everything went smoothly. Package came fairly quickly. Good job guys!
March 31, 2026
I was having a hard time navigating the…
I was having a hard time navigating the deals and I reached out to customer service and lisa helped show me payment and got everything ready I will definitely be shopping here again
April 9, 2026
Unprompted review
New user friendly!!!
As someone inexperienced in the wax pen industry, this website was extremely helpful in making a knowledgeable decision on what to purchase. The website also added a discount to the product rather than buying directly from the original company website. My only wish was an in-depth explanation of setup and usage. I was nervous to initially use it and which products would work best for the product.
March 29, 2026
very quick shipping
March 6, 2026
Defective item
Had an issue with a purchase that was handled very quickly by Weanne C.
April 7, 2026
Unprompted review
On the web site showed my item OOS
On the web site showed my item OOS, chat created my order and its on it way
April 8, 2026
Unprompted review
Friendly fast human customer service
The TVape website wouldn't let me add one of the items I was ordering to my cart. MARVI helped me complete the order over the phone and made sure I had all the discounts I was eligible for. It's nice to have pleasant fast human support
April 8, 2026
Unprompted review
Marvi helped me out very much and…
Marvi helped me out very much and provided me exactly what I was looking. Looking forward to trying the new vape, thanks guys!
April 8, 2026
Unprompted review
Worked with Marvi on getting a quote to…
Worked with Marvi on getting a quote to order the Zeus Arc GT4. She is very pleasant to work with, knowledgeable and even hooked me up with a great deal, ensuring to stay within my budget. Thanks so much Marvi!
April 8, 2026
Unprompted review
I like the full hits of smoke I can…
I like the full hits of smoke I can take. Best rig you can get for the proce
March 28, 2026
Fast shipping
Fast shipping. Good price for a compact unit that delivers consistently good flavor. Titanium bowl, good convection and even heating.
March 28, 2026
Lisa handled everything.
Lisa handled everything in a very timely manner. Much faster than pretty much every customer service rep, i've ever worked with. She is a valuable asset.
April 7, 2026
Unprompted review
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