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Tradeview Markets Reviews 

427
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I have been doing this for awhile and have never been around a site that provides so much helpful info to the individual investor than here. You really need to check this site. No matter what level y... See more

Company replied

Rated 5 out of 5 stars

I like to trade with TradingView. I've tried a lot of brokers, but this one stands out for its trade execution and customer service. It offers a lot of products to trade, allowing me to take advantage... See more

Company replied

Rated 5 out of 5 stars

Tradeview Markets has been a great broker since I started trading with them! I would definitely recommend their services!

Company replied

Rated 5 out of 5 stars

Initially I was sceptical but I found the setup was extremely easy and the staff very friendly. No fighting with software, just follow the instructions amd go. I chose MT4 and MT5 , funds were waiting... See more

Company replied

Company details

  1. Money & Insurance

Written by the company

TVMarkets: Trade stocks listed on all major exchanges including those listed on NASDAQ, AMEX, & NYSE


Contact info

  • 13 Genesis Close, 4th Floor, Suite 422, KY1-1110, Gran Caimán, Cayman Islands

  • tvmarkets.com

4.6

Excellent

TrustScore 4.5 out of 5

427 reviews

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4.6

All reviews

(427)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Dishonest broker

Hi. I'm Ali from Iran. I had a demo account with tradeview and before opening a live account I went to tradeview's online chat and inquired about whether Iranians are accepted for opening live accounts or not and an agent named "Dilshod Dustov" said yes we accept Iranians. Later he phoned me and guided me through opening account process. I even tried to contact another agent named "Jesse" and she told me that Iranians are not accepted. I mailed Mr. Dustov and told him the story and he said don't worry I am your account manager and I'll get you approved. One week later I submitted my live account form and a day later they mailed me back and stated many issues relating my documents which I understood their concerns and tried to resolve those issues and mailed Mr. Dustov and Mr. Rodriguez many times for helping me obviate those problems but there was no response until next week which I received a mail from Mr. Dustov in which he stated that they didn't accept Iranians. Now you can clearly see instead of being transparent and telling me the truth from the start, they were dishonest and toyed with me and wasted my time. If trustpilot support team wants I can also provide you with their emails and screenshots of chats in which they said different and contradicting things regarding their policies.

June 6, 2021
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Reply from Tradeview Markets

Hi Ali, we are sorry that this issue occurred and can confirm that we do not accept clients from Iran. We apologise for this misunderstanding on our part and did not intend to mislead you in any way.

Rated 3 out of 5 stars

Response is very bad

Response is very bad. When I do chat on line, always no body is over there.
When I send email, no reply come back. But Japanese support is very good.

June 1, 2021
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Reply from Tradeview Markets

Hi Ken, thank you for your review. We will look into your responses but we always look to respond with 24 to 48 hours and it is usually well within the lower band. Live chat has been updated of late but hopefully the responses are now back to almost immediate.

Rated 2 out of 5 stars

Deposits and withdrawals

Everything about you looked good until it came time to fund my live account. In the end, I gave up, too many hurdles, too difficult, I was compelled to go through a third party and I was unable to find one who could guarantee a 2-way flow of funds [deposits and withdrawals], so I've moved on to another broker.

May 15, 2021
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Reply from Tradeview Markets

Hi David,
Sorry to hear this, I do hope you viewed all of our options as we do cater to clients across the globe with our numerous payment choices and have more coming on shortly so should you wish to revisit then perhaps the new options will be of use.

Rated 5 out of 5 stars

High end customer service .

I just opened an account to test the broker before introducing clients and so far I am impressed with the broker.

May 7, 2021
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Reply from Tradeview Markets

Thank you for the review Andre, much appreciated.

Rated 5 out of 5 stars

The best broker I have dealt with

The best broker I have dealt with. Great customer service and competitive fees.

May 7, 2021
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Reply from Tradeview Markets

Thank you Mathias, always great to see that Tradeview are meeting or exceeding customer expectations. Thanks for taking the time to review us.

Rated 5 out of 5 stars

They are a good broker

They are a good broker . Tight spreads . It will be great if they increase the leverage to 500 .

April 18, 2021
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Reply from Tradeview Markets

Thanks for the review Carlos

Rated 3 out of 5 stars

Could be better

Could be better, the deposit sometimes is hard, and ILC account minimum lot is 0.1 which would be 0.01. Also if you deposit via credit/debit card they don't refund the same way...

March 28, 2021
Unprompted review
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Reply from Tradeview Markets

Hi Claide, thanks for your review.
We do have more than one account type so you can happily choose to trade 0.01 lots on our X-Lev account which our dedicated team on Live Chat will be happy to help you with.

Rated 5 out of 5 stars

It’s nice to trade with Tradeview.

It’s nice to trade with Tradeview.

Customer support is excellent and very informative.

Wish them Best wishes always and good luck

Be Safe, Take care and have a nice time with your family, friends and loved ones

February 19, 2021
Unprompted review
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Reply from Tradeview Markets

Thanks Asad

Rated 5 out of 5 stars

The demo account I have been trading…

The demo account I have been trading for some time now. Is understandable as a beginner. I believe that tradeview is OK for me.. But I have been trying to open live account for some time now but is not working out. So I don't know what is wrong.. I think you people have to look into it. I give you 3 star for now, on till I get my live account, and check it two. Ok

February 18, 2021
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Reply from Tradeview Markets

Hi Achor,
Thank you for your review, we have reached out to assist you

Rated 5 out of 5 stars

Thanks for the great support Dilshod

I was very happy with the support of Dilshod Dustov. Solved my problem very fast and interested to help. Thanks very much for the support.

It would be easier if needed documents like proof of address could be send directly on the livechat platform.

February 12, 2021
Unprompted review
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Reply from Tradeview Markets

Thanks for the review and also for the feedback, we are upgrading our livechat very shortly so you may see this in one of the new versions.

Rated 5 out of 5 stars

They are simply great

They are simply great. In everything, assistance,terminal, they got the best people working in their teams always there for you. Shoutouts to the best of them Demar Ruiz!

February 12, 2021
Unprompted review
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Reply from Tradeview Markets

Thank you for the review Lorenzo and great to hear that Demar has given you such a great service.

Rated 2 out of 5 stars

Outdated and not customer oriented

Bad customer service. Reset demo account you need to send a mail to some guy?!?!?
Others just handle it immediately in their chat or have a do-it-yourself button on their website. Thought i was back in the early years of this century again.

February 10, 2021
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Reply from Tradeview Markets

Hi, thank you for leaving a review.
You are right in that resetting your demo balance can be done on live chat and only takes a few seconds to confirm. You would only be asked to send an email if you were logged into our live chat under an email that is not registered with us.
Our reviews should hopefully show that we are customer oriented and that this is likely just a misunderstanding. I hope this answers your issue.

Rated 5 out of 5 stars

Customer Service at it's Best~

I've been very pleased with Gafur's service. For me, it's about convenience and transparency. He's always been punctual despite of the time difference as I'm located in Canada. He was able to handle all of the accounts that I've referred my network to and it's been all but positive experiences. Thank you for putting our best interests first. A+

February 9, 2021
Unprompted review
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Reply from Tradeview Markets

Thank you very much for taking the time to review us David, we are always thrilled to hear that a member of the team has met and surpassed our level of customer service.

Rated 2 out of 5 stars

No trading on weekends

No trading on weekends. Other than that i would use it but will be trying to find a service that is available seven days a week.

February 6, 2021
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Reply from Tradeview Markets

Hi Robert,
Thank you for your review. None of the FX, Stock, Commodities or Futures markets are open at the weekends (only crypto) but we do still operate a skeleton staff for support at these times if our clients need help or wish to fund. I hope this helps.

Rated 5 out of 5 stars

Satisfied with the service from…

Satisfied with the service from tradeview, excellent deposit and withdrawal options..

January 16, 2021
Unprompted review
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Reply from Tradeview Markets

Hi Samson, thank you for taking the time to review Tradeview, we are glad you were happy with the service.

Rated 5 out of 5 stars

This company processed my application…

This company processed my application very quickly. I reached them by phone right away when I called. When I had a problem with a deposit because of a typo, they fixed the problem right away. Excellent!

January 15, 2021
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Reply from Tradeview Markets

Thank you for the review Marcey

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