I have been doing this for awhile and have never been around a site that provides so much helpful info to the individual investor than here. You really need to check this site. No matter what level y... See more
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See what reviewers are saying
I like to trade with TradingView. I've tried a lot of brokers, but this one stands out for its trade execution and customer service. It offers a lot of products to trade, allowing me to take advantage... See more
Company replied
Tradeview Markets has been a great broker since I started trading with them! I would definitely recommend their services!
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Initially I was sceptical but I found the setup was extremely easy and the staff very friendly. No fighting with software, just follow the instructions amd go. I chose MT4 and MT5 , funds were waiting... See more
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Company details
Written by the company
TVMarkets: Trade stocks listed on all major exchanges including those listed on NASDAQ, AMEX, & NYSE
Contact info
13 Genesis Close, 4th Floor, Suite 422, KY1-1110, Gran Caimán, Cayman Islands
- tvmarkets.com
4.6
Excellent
427 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Tradeview customer service is awful
I have been with Tradeview for almost a year and every time I have tried to get help from customer service they have been useless. Some past ones couldn’t even understand English and what I was asking. One of biggest issues is that everyday I can’t trade fro like 1-2 hrs in the afternoon. Some pairs work but others freeze and it says the markets are closed. I tried one more time today to get help with this issue on chat with Tradeview and Ryan was not helpful. He took forever to communicate and when he did answer he said my trade for Spx couldn’t close cause the market closed at 4pm. I asked oh what others are like this? He didn’t respond. Then I noticed my trade started working again and it was 430pm. After I asked why is it back up if markets are closed. Then he wouldn’t respond and then signed off. It tried to reach a rep again and his name came up 3 times and he closed the chat immediately. So pretty fishy and not professional at all. I will be taking my business to another broker now and will be telling everyone to stay away from Tradeview.
January 15, 2021
Unprompted review
Reply from Tradeview Markets
Hi Jonathan, thank you for reviewing us.
We do have 24 hour customer service coverage when the markets are open and although English may not be the first language of every member they should still be able to converse in a suitable manner.
It seems best that your account manager runs through your account with you as thousands of clients are trading the markets with us with no issue so it must be something specific to your set up which we will aim to help you with asap by having your account manager reach out to you.
Many thanks
poor service.
January 9, 2021
Reply from Tradeview Markets
Hi Rene, thank you for your review, your account manager will reach out to you to find out what the issue is
Satisfactory experience
Hi, I am doing with tradeviewforex since 2016, wonderful experience doing with tradeviewforex. Best deposit options and better withdrawal options. Very good support.
January 8, 2021
Unprompted review
Reply from Tradeview Markets
Hi Srinu, we are really pleased to hear that you have enjoyed your experience over the past 5 years with Tradeview.
Thank you for taking the time to review us.
They were very helpful with getting my…
They were very helpful with getting my account started
January 5, 2021
Unprompted review
Reply from Tradeview Markets
Thank you for taking the time to review us David, it is always much appreciated.
Tradeview is a great and good company.
Tradeview is a great and good company.
Stylish interface and trading environment
December 7, 2020
Reply from Tradeview Markets
Thank you very much for your review.
Very satisfied
I recently switched to Tradeview Markets and I am 100% satisfied with the service and support I received. I have had no issues and it has been a very positive experience all around. I wouldn’t hesitate to recommend.
December 3, 2020
Reply from Tradeview Markets
Hi Kevin, thank you ever so much for the review, we are glad you are happy with the service.
So far I am unable to trade as my…
So far I am unable to trade as my account is disabled and waiting for feedback from my account manager for a week time :(
November 30, 2020
Reply from Tradeview Markets
Hi Senthil, thank you for your review... would you mind amending this please as we see that we did respond to you well within a week and your questions were answered. Many thanks
Best forex broker
Best forex broker. Ease with deposits and excellent customer service i would recommend them to anyone. :)
November 26, 2020
Unprompted review
Reply from Tradeview Markets
Thank you ever so much Jerome
I'm so happy about your work
I'm so happy about your work. I was wary, but now, after only 1 week, I'm sure about you. Thanks a lot
November 23, 2020
Reply from Tradeview Markets
Thank you Luisa, it is good to be wary but I am glad that we have met your expectations. Thank you for your review.
Reply from Tradeview Markets
Thank you kindly for your review Davide
you need to improve the deposit methods…
you need to improve the deposit methods no visa card/credit cards avilable
November 17, 2020
Reply from Tradeview Markets
Thank you for the suggestion, as an international firm we do have a number of region specific specialised payment methods to cover a wide range and will be adding more shortly.
Great broker
I found Tradeview working great with very tight spread. important for my kind of trading. Sometimes the AutoTrading is disactivated without my intervention.
November 5, 2020
Reply from Tradeview Markets
Thank you for the review Bruno, and please be sure to contact your account manager to get assistance with fixing this issue
Trader for 20+ years ... 5 stars :)
I NEVER LEAVE REVIEWS ... Sweat & brief - been trading for many years with various different brokers including on actual real exchanges / bank floors before I went independent during the last major crisis of 2008 ... . I like it quiet and talk to pretty much knowone... along the path Trade View out of the blue came to light. Spreads are splendid, white glove platform Available, various leverage levels, various deposits : withdrawals... super team ... sports oriented , solid crew. What else is required? 5 star FULL! thanks team , keep it up! I’ve been around the block more than once ... that’s for sure! Love the professionalism.,. Nice to have them as another broker in my small pool of capital allocation running business activities. Cheers
November 2, 2020
Reply from Tradeview Markets
Hi Christian, thank you again for leaving such a great review, we are always pleased to meet the expectations of clients, especially those with such longevity and experience in the markets, it is very much appreciated.
Awesome
Awesome! Totally easy to follow directions and quick sign up and transfer ( Canadian here)
October 25, 2020
Reply from Tradeview Markets
Thank you kindly for your review
Very quick responses
October 18, 2020
Reply from Tradeview Markets
Thank you for taking the time to review us
What am I supposed to do
What am I supposed to do, I'd like to give you a five star review cos you have a great program, but I need to give you a one star review for the complete impossibility to be able to contact you... This is completely unfair, could it really be that bad for you guys to even let the people that have trusted you with their bank account information through the Trial, to even let the customers that are wanting to get a true feel of your product not even be allowed to have access to be able to contact you? Its quite messed up actually, I've been looking all morning for a way but the only way is impossible, yes you will tell me that all of the paid customers have access to be able to contact you via support tokens. Yes I get it, but why not allow those that are on your trial the right to ask the much needed questions they might have before they are confident enough with your service to fully purchase your product? For a company connected to the heart of business, you sure do know how to miss out on a lot of customers..
October 15, 2020
Unprompted review
Reply from Tradeview Markets
Hi there, you may have us confused with a different company, we don't have support tokens and you can contact us at Tradeview 24 hours a day via our live chat function or via email.
You may want to check the company you intended to review and amend.
Many thanks
Opening account was a lot easier and…
Opening account was a lot easier and feel more secure. The customer service was super
October 13, 2020
Reply from Tradeview Markets
Hi Adedayo, thank you very much for reviewing Tradeview, our customer service is extremely important to us so it makes it all the more worthwhile when we receive reviews such as these, thank you.
best customer service
September 29, 2020
Reply from Tradeview Markets
Much appreciated, we love hearing that our customer service is getting recognised.
I never got anything saying if my…
I never got anything saying if my application was accepted or not
September 17, 2020
Reply from Tradeview Markets
Hi and thank you for your review.
You should have recieved an immediate notice as to whether your submission for an account was successful or not and then once processed, a follow up email stating if your account has been successful or if the application was missing any information.
Would you mind contacting us at operations@tradeviewforex.com to give us your information and we can check on the progress for you.
Perhaps once this is done you might look to re-review our services once you have got the chance to use them
Many thanks
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