Cheers to Twentyeight Health! I always had a wonderful experience throughout the years. Their team communicates clearly and responds quickly whenever I have questions. Thanks to Ana, Maria, and Marilu... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
finding a telehealth doc that would accept my insurance was so hard till i heard about twentyeight health, i love that i can make appointments over the phone and not worry about going into a clinic fo... See more
Company replied
I never heard about Twentyeight Health until I needed it! I really didn’t think I could easily get reproductive care at my fingertips, but I can. Ms. Shelby Hughes, NP, has made my experience using th... See more
Company replied
Twentyeight Health has been my go-to supplier for contraceptives for years. They always resolve any issues or questions in a timely manner, and I’ve never gone without a prescription, even when my ins... See more
Company replied
Company details
Written by the company
High-quality, discreet, hassle-free healthcare. We prescribe & discreetly deliver birth control, herpes treatment, & the morning after pill. Doctors will answer your questions and provide ongoing care. We partner with US-licensed doctors who use their extensive experience in women’s health to give you the best care in a judgement-free environment. Affordable & accessible, always. Now accepting Medicaid in many states!
Contact info
330 E 38th Street, 10016, New York, United States
- 929-352-0060
- contact@twentyeighthealth.com
- twentyeighthealth.com
4.5
Excellent
992 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love it here
Love it here! Dr Ram takes great care of me and responds quickly to any of my questions and concerns. I’ve been here for over 2 years and love the service and how quickly I’m taken care of!!
March 26, 2026
Unprompted review
Reply from Twentyeight Health
Hi Stephanie,
Thanks so much for sharing your experience using our service for the past 2 years! I'm so glad to hear our Ram from our Care Team provided you with the level of care you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
Clear was sweet and wonderful in…
Clear was sweet and wonderful in assisting me today. Keep up the excellent work 👏 👍 👌 💪 🙌 😀
March 31, 2026
Unprompted review
Reply from Twentyeight Health
Hi Cori,
Thanks so much for sharing your experience using our service. I'm so glad to hear our Clear from our Care Team provided you with the level of care you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
They insist on using a company that…
They insist on using a company that ships it. I called the company my insurance and spoke to Krogers. I need them to send the prescription to Kroger. I have tried calling and it’s not a working number. The only person who replies is Bri. I’m assuming I’ve made Bri mad but I’ve been nothing but polite. Instead of contacting Kroger Bri said she needs to contact the company they use then they’ll be in contact with me. I’m assuming she will wait til the very end but I’m writing this anyhow cause I’ve started my cycle. If I would’ve gotten my pills I would not have. Do you get compensated for using the pharmacy that delivers? Is that why there is a hold up contacting them to send my prescription local? I’ll also be calling the insurance company and the state to do what I can because this is just being petty for no reason. All they have to do is send my prescription and Krogers. People need to learn to be kind. If it weren’t for people like me you wouldn’t have a job.
March 30, 2026
Unprompted review
Reply from Twentyeight Health
Hi Cass,
Thank you for reaching out! My name is Kelsey, I'm a Manager here at Twentyeight Health. I truly apologize for any frustration or inconvenience. I'm glad I was able to connect with you yesterday to explain why we had to quickly troubleshoot with our partner pharmacy before we could initiate the transfer of your prescription to your local pharmacy.
I hope I've been able to resolve this concern to your satisfaction, but if you have any further questions or concerns please let me know and I will be glad to assist.
Sincerely,
Kelsey (she/her)
JC and all the staff at Twenty Eight…
JC and all the staff at Twenty Eight Health consistently go above and beyond to make sure my health needs are met. I had unexpectedly run out of a necessary prescription and after 1 simple correspondence I had my medication at my door within 2 days!
March 26, 2026
Unprompted review
Reply from Twentyeight Health
Hi Mollie,
Thanks so much for sharing your experience using our service to seamlessly access your prescription deliveries straight to your door! I'm so glad to hear our JC from our Care Team provided you with the level of care you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
They rock!
This company always comes through when I need them! I have never had an issue with my orders and they always ship quickly. Thank you for always having my back!
March 27, 2026
Unprompted review
Reply from Twentyeight Health
Hi Liz,
Thanks so much for sharing your experience using our service to access the care you need!
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
Soooo good!!!
I have been with twentyeight health for years now and I will always recommend them!! All the workers are so nice and helpful! I had a super easy and friendly customer service interaction with Nicole today who helped me with my question efficiently and smoothly! Will always support this team and their work!!
March 27, 2026
Unprompted review
Reply from Twentyeight Health
Hi Meg,
Thanks so much for sharing your experience using our service for the past few years. I'm so glad to hear our Nicole from our CareTeam provided you with the level of care you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
AMAZING!
Twenty eight health has been so easy and helpful to me. Everyone is so kind and communicates very well anf the website is easy to maneuver. I don’t think i’ll ever use anything else!
March 26, 2026
Unprompted review
Reply from Twentyeight Health
Hi Ava,
Thanks so much for sharing your experience using our service!I'm so glad to hear we've provided you with the level of care you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
It is so easy to get your prescription…
It is so easy to get your prescription refilled and their support team is amazing. Nicole helped me and she got what I needed fix in five minutes and I was able to enjoy the rest of my day
March 24, 2026
Unprompted review
Reply from Twentyeight Health
Hi Oshiana,
Thanks so much for sharing your experience using our service to access your prescription deliveries! I'm so glad to hear our Nicole from our CareTeam provided you with the level of care you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
Very quick to respond and I live a very…
Very quick to respond and I live a very busy life it would have taken me weeks to get an appointment at an OB and get birth control. I was able to get approved and have it at my door within two weeks. Once I was approved it took 5 days for my medicine to be delivered. You can opt to pick it up at your local pharmacy which means you'll get it even quicker. The doctor didn't really communicate at all but the staff did very well. I would recommend! They also ask you if you plan to skip your period so you never have to worry about being without!
March 4, 2026
Unprompted review
Reply from Twentyeight Health
Hi Jessica,
Thanks so much for sharing your experience using our service to access your birth control when you needed it ASAP! I'm so glad to hear our Care Team provided you with the level of care you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
Easy to use
I needed birth control but I couldn't see my gyno until a month from now. This app made it easy to get what I needed and they are great at giving updates.
March 1, 2026
Unprompted review
Reply from Twentyeight Health
Hi Lauren,
Thanks so much for sharing your experience using our service to access your birth control when you needed it ASAP! I'm so glad to hear our Team provided you with the level of care you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
Convenient, easy to use, and helpful
I’ve been using Twentyeight Health for a few years now, and the experience has largely been positive. It’s a really convenient way to get a birth control prescription, and you can always talk to a provider if you’re having an issue with your current brand. The customer service is also very good; everyone is always helpful and willing to work through an issue. In particular, Clear and Mel were able to help me quickly and efficiently through recent issues.
March 17, 2026
Unprompted review
Reply from Twentyeight Health
Hi Vivian,
Thanks so much for sharing your experience using our service to access your birth control. I'm so glad to hear Clear and Mel from our Care Team provided you with the level of care you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
Laura was such a great help
Laura was such a great help, I really appreciate the entire team they work so quickly and answer my questions right away! Thank you Laura!
March 17, 2026
Unprompted review
Reply from Twentyeight Health
Hi Kayte,
Thanks so much for sharing your experience with our service!
I'm so glad to hear Laura from our Care Team provided you with the level of care you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
Great customer service
Ram was great, she answered all my questions and got back to me in a very timely matter ! Glad I found this company.
March 16, 2026
Unprompted review
Reply from Twentyeight Health
Hi Brit,
Thanks so much for sharing your experience with our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Ram from our Care Team provided you with the level of care you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
Amazing customer service!
I have never ever had an issue with contacting Twentyeight Health. Their customer service has always been amazing. That’s why I continue to stay with them over any other service. They’re always kind and quick to provide me with the information or answer I’m looking for! During my most recent experience Valeria was great!
March 9, 2026
Unprompted review
Reply from Twentyeight Health
Hi Karmyn,
Thanks so much for sharing your experience with our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Valeria from our Care Team provided you with the level of care you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
Holy crap I have asked 5 times to…
Holy crap I have asked 5 times to cancel this damn prescription. They don’t even carry the medication I need for my hormonal imbalance. Why would I want to continue paying for this? I keep emailing them and it falls of deaf ears. They just keep stalling. What a shady company. Why would I put my trust in with a company like that.
March 16, 2026
Unprompted review
Reply from Twentyeight Health
Hi Amara,
Thank you for reaching out. My name is Kelsey, I'm a Manager here at Twentyeight Health. I truly apologize for any frustration or inconvenience and am sorry to hear that we were unable to prescribe your preferred brand.
Due to a technical error, your account was not correctly cancelled initially. As of today, we've confirmed your account is cancelled and you will not receive future shipments or charges.
I'll also be reaching out to you directly with further information and appreciate the opportunity to fully resolve this for you.
Sincerely,
Kelsey
i’m currently without insurance and…
i’m currently without insurance and needed a refill for my birth control and Loella’s help made it painlessly easy! In a matter of minutes of fast responses via email made it happen. aim surprised how efficient my request was handled!
March 10, 2026
Unprompted review
Reply from Twentyeight Health
Hi Bopha,
Thanks so much for sharing your experience with our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Loella from our Care Team provided you with the level of care you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
I had a great experience with this…
I had a great experience with this company. Ana was very kind and quick to respond to my questions, which I really appreciated. The service was fast, easy to use, and everything went smoothly. I would definitely recommend them to others!
March 11, 2026
Unprompted review
Reply from Twentyeight Health
Hi Lena,
Thanks so much for sharing your experience with our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Ana from our Care Team provided you with the level of care you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
They made it so easy to order my…
They made it so easy to order my contraceptives and it was delivered so quickly.
March 11, 2026
Unprompted review
Reply from Twentyeight Health
Hi Shannel,
Thanks so much for sharing your experience with our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear we provided you with the level of care you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
The representatives are always kind and…
The representatives are always kind and patient. They make it easy to communicate with text messages and emails so you’re not consumed with phone calls. Thank you, Kristina for your assistance on making the process smooth.
March 6, 2026
Unprompted review
Reply from Twentyeight Health
Hi Caitlin,
Thanks so much for sharing your experience with our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to Kristina from our Care Team provided you with the level of care you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
A+ service for Women!!
I have always struggled with female issues and I also live a very busy life so I don't always have time to go to the doctor. Since I have had issues my whole life, I can identify what's going on and I am so happy I found Twentyeight Health. This service was trustworthy, easy and convenient. I loved that I could chat with my provider about my symptoms and history. Will absolutely use this again!
March 3, 2026
Unprompted review
Reply from Twentyeight Health
Hi Hannah,
Thanks so much for sharing your experience with our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear our Provider Team provided you with the level of care you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.