Tyre Pros Reviews 

569
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent service, highlighting the efficiency and speed of getting their vehicles back on the road. The staff are consistently described as helpful, professional, and knowledgeable, often going above and beyond to assist. Many people also appreciate the fair and reasonable pricing, with some even receiving free assessments or repairs. However, some customers also noted issues with the quality of work, such as incorrect repairs or damage to their vehicles. A few other people also felt that customer service was lacking, citing instances of unhelpful staff, refusal of service, or a failure to take responsibility for problems. There were also concerns about misdiagnosis or unexpected high costs for repairs.

What people talk about most

Service

Reviewers highlight positive aspects of service, with many customers expressing high satisfaction with the... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

Product

Consumers find product to be ambiguous, with some reporting positive experiences, such as feeling secure with... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising outstanding... See more

Price

People report positive experiences with pricing, often finding it very reasonable and significantly cheaper... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My Experience At Tyres Pros Gillingham Was 💯 Satisfactory. Pat ( the gentleman) who attended to me, was patient and went over and above to ensure my queries were met. A big shout out to the... See more

Rated 5 out of 5 stars

I went to STS tyre pros in East Grinstead after wasting 2-3 hours,unsuccessfuly,trying to get approval under the insurance we have with AutoProtect for the replacement of 3 tyres. In desperation... See more

Rated 5 out of 5 stars

I always use sts tyre pros in Canterbury because they are professional and polite, never doing work unless really needed. I visited again today and as ever, they were polite and knowledgeable and trea... See more

Rated 5 out of 5 stars

Extremely happy with the service I received at Tyre Pros Wisbech. Staff team were great, particularly Colin, who was very knowledgeable, friendly and approachable. I came away feeling confident that I... See more


Company details

  1. Tire Shop

Written by the company

For tyres, brakes, servicing and more – Talk to the Tyre Pros. Our friendly team are here to help.


Contact info

4.2

Great

TrustScore 4 out of 5

569 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(569)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

Thankyou tyre pro Norwich I was going…

Thankyou tyre pro Norwich I was going on a long drive they check my alignment and all safety Checks, lights, engine, oil, tyre pressure all things for a long trip Very helpful customer service excellent recommend them thanks again

August 9, 2024
Unprompted review
Rated 5 out of 5 stars

Slow puncture during long journey garage…

Recently had to find emergency garage due to a slow puncture and luckily Tyler Pros Swaffham was closest. Very helpful friendly service despite them being fully booked. I was soon on the rest of my journey to South Yorkshire.
Thanks again Tyre Pros 👍

August 3, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent service Lichfield Tyre Pros

Excellent service today I was helped straight away after a nail had been embedded in one of the tyres to my car I was on my way to hospital with my son when the tyre pressure light lit up I went to the Lichfield garage and the tyre was mended and I was back in the road within 15 minutes

July 23, 2024
Unprompted review
Rated 5 out of 5 stars

Leaky Tyre

Popped round Tyre Pros Bordon to have a slow puncture fixed. They quickly took the wheel off and found the leak. Leak was coming from the rim, so they removed the old paint and debris to help with a better seal. All fixed and a small charge for their efforts. Totally recommend.

July 20, 2024
Unprompted review
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Rated 5 out of 5 stars

Amazing Customer Service

I went into the Hove Tyre Pro today as I had a screw in my tyre. It couldn't be repaired so I had to get a new one. Serena in the office and her colleague were very friendly, extremely helpful and the tyre was changed straight away. The price was also very good. The staff are a credit to the company.

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service from Manager Emmitt Vincent and team STS Tyre Pros, Watton, Norfolk.

Great customer service from Manager Emmitt Vincent and his team at STS Tyre Pros in Watton, Norfolk. My new exhaust from them about 8 weeks ago started making a louder noise. I returned this morning whereupon Mr Vincent quickly dealt with the issue. I will definitely happily go back to them again if and when required. Team always professional and welcoming. The air conditioned waiting room is a definite bonus too.

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

Service Above and Beyond !!!

This morning I had the unfortunate pleasure of a puncture on a job vehicle out on the road and without a spare and needing the car back in the road quickly, I turned to TyrePros in Letchworth in Hertfordshire.
With the help of the RAC who I have to say were fantastic, turning up very quickly to get the wheels off for me.
I spoke to Michael the manager an TyrePros and although he was short staffed and busy he was able to get me a tyre and fit it within an hour of my initial phone call with him.
Michael and his staff went far and above what I would call normal service, he could of quite easily said “sorry I can’t help you today” but he didn’t and without his positive attitude and help I’d still be stuck and probably wouldn’t be back on the road until Monday at the earliest.
People like Michael need to be recognised as we in society are far too quick to criticise and to complain but don’t spend the time to say thank you and to give praise where praise is due.
TyrePros Letchworth, great job !!! 5 star plus today. Thank you Michael.

July 13, 2024
Unprompted review
Rated 5 out of 5 stars

puncture repaired Holt branch

Had a puncture repaired at the Holt Norfolk branch this week. Fast efficient and a reasonable price.
Staff were very polite and helpful.
Highly recommended .

July 3, 2024
Unprompted review
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Rated 5 out of 5 stars

Tyre Pros Hove recommended by friend…

Tyre Pros Hove recommended by friend because they were really helpful and pleasant when she had a flat tyre and I have to agree. Ben was polite, checking all my tyres and resetting the onboard system without patronising me, a rare gift!

July 2, 2024
Unprompted review
Rated 1 out of 5 stars

Extremely expensive

Basic service, triple the price in Aylesbury.
They just want to make you believe that the work is veri complicated, and based on that they overcharge as much as they want.
Just keep away, and always ask for second opinion. Don’t relay on what you hear from them.
I have learned my lesson hard way with them.

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

I came back to the Bromsgrove branch…

I came back to the Bromsgrove branch because I had a puncture repaired here last year, and received friendly and professional service.

Same again today; a recently acquired vehicle was making a grating sound, so they took a close look at it. Couldn’t find anything, but they’ve given me peace of mind. I will always use them.

June 24, 2024
Unprompted review
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Rated 5 out of 5 stars

TOP DOLLAR

Spoke on phone regarding four tyres for my ford Mondeo very helpful got great quote within the hour took car in and had all four tyres done and got a great honest price very friendly service and people will now always go there and spread the word happy days

June 18, 2024
Unprompted review
Rated 1 out of 5 stars

I took my car in to a local branch as a…

I took my car in to a local branch as a tyre was losing pressure. I was told I needed a new one costing £160. I was not offered a repair.
I asked to see the problem with the tyre and was shown a tiny chip embedded in the rubber.
I took it elsewhere and they repaired it for £24.
Not impressed on any level.

June 17, 2024
Unprompted review
Rated 1 out of 5 stars

Will never use Cheltenham branch again.

Will never use Cheltenham branch again.

Booked online a week ago.
Ref PR76-2175733

For today 10.15.
Arrived 10am to be told no slots for an hour due to walk ins.
So, there is no point in booking online with tyre pro.
They will take your money....upfront ...for a week and on the day will not honour the agreement.
No apology. Seems process of messing customers around that have booked a slot is normal business for tyre pro.
Avoid

Went to another place who accomodated me as a walk in.
Avoid.

June 4, 2024
Unprompted review

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