Tyre Pros Reviews 

569
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent service, highlighting the efficiency and speed of getting their vehicles back on the road. The staff are consistently described as helpful, professional, and knowledgeable, often going above and beyond to assist. Many people also appreciate the fair and reasonable pricing, with some even receiving free assessments or repairs. However, some customers also noted issues with the quality of work, such as incorrect repairs or damage to their vehicles. A few other people also felt that customer service was lacking, citing instances of unhelpful staff, refusal of service, or a failure to take responsibility for problems. There were also concerns about misdiagnosis or unexpected high costs for repairs.

What people talk about most

Service

Reviewers highlight positive aspects of service, with many customers expressing high satisfaction with the... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

Product

Consumers find product to be ambiguous, with some reporting positive experiences, such as feeling secure with... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising outstanding... See more

Price

People report positive experiences with pricing, often finding it very reasonable and significantly cheaper... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My Experience At Tyres Pros Gillingham Was 💯 Satisfactory. Pat ( the gentleman) who attended to me, was patient and went over and above to ensure my queries were met. A big shout out to the... See more

Rated 5 out of 5 stars

I went to STS tyre pros in East Grinstead after wasting 2-3 hours,unsuccessfuly,trying to get approval under the insurance we have with AutoProtect for the replacement of 3 tyres. In desperation... See more

Rated 5 out of 5 stars

I always use sts tyre pros in Canterbury because they are professional and polite, never doing work unless really needed. I visited again today and as ever, they were polite and knowledgeable and trea... See more

Rated 5 out of 5 stars

Extremely happy with the service I received at Tyre Pros Wisbech. Staff team were great, particularly Colin, who was very knowledgeable, friendly and approachable. I came away feeling confident that I... See more


Company details

  1. Tire Shop

Written by the company

For tyres, brakes, servicing and more – Talk to the Tyre Pros. Our friendly team are here to help.


Contact info

4.2

Great

TrustScore 4 out of 5

569 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(569)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Had a slow puncture so went to Huntingdon Tyre Pros.
Excellent service. Managed to patch puncture so I could use car and then prompt service to fit 2 new tyres.
Being a woman on her own, I have never been comfortable in these surroundings.
However, the team were friendly, efficient and explained everything to me and put me completely at my ease.
Will definitely use again and recommend.
Thanks again for an excellent service!

November 15, 2024
Unprompted review
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Rated 5 out of 5 stars

Once again perfect service

Once again, STS Tyre Pros did not disappoint !! I cannot believe how your staff are just also nice, pleasant, helpful, engaging and go that extra mile! The young man who I have previously dealt with for a few years has now left and he has been replaced by Nathaniel Green and pleased to report he is all of the above as well .
Top notch service , care and professionalism once again from STS Tyre Pros in Canary Way Norwich. THANK YOU ( the exact date may be incorrect but it was October ).

October 17, 2024
Unprompted review
Rated 5 out of 5 stars

Super service at Huntingdon

Had a puncture which left me with a completely flat tyre; went into the Huntingdon branch and they sorted it out quickly and efficiently. Very impressed with how quickly it was sorted and they were really nice as I was a little flustered. Cannot recommend them enough.

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

TYRE PROS STEVENAGE

Wanted to give some credit where credit was due for some exceptional customer service received from Tyre Pros Stevenage and in particular Aaron ... this is why I always use these guys!

November 1, 2024
Unprompted review
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Rated 5 out of 5 stars

Royston sts tyre pro

After getting a slow puncture at work in bishops stortford! I rang around local garages to see if they could repair my tyre so I could get home which is a 45 minute drive. No one would entertain the idea of fixing my tyre that day! ( time was 4pm). So I rang my local sts in Royston and spoke to Geoff, who assured me he would be able to help me, if I could get to the work shop before the end of the day! I arrived in Royston around 17:40pm! And I was back on the road by 17:55pm…. New tyre and all tyre pressure checked. By far the best costumer service around. This is not the first time Geoff has saved the day!! Geoff is an asset to this company, and should be used as an example to show other brunches what the standard should be.

August 1, 2024
Unprompted review
Rated 1 out of 5 stars

Damage by the pros...

Went to change a flat tyre,ordered a brand new one as told that they couldn't repair the flat one because the screw had torn it and when i went back in the afternoon found the brand new tyre fitted on the rim and my rim recently refurbished perfectly totally damaged by the pros,scratched,black paint out and they do not refund me the cost of refurbishment as initially told me.

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

TYRE PROS BURY ST EDMUNDS

Flynn was super helpful and friendly. The price {£108 less than a tyre place just up the road) and quickness of ordering was much appreciated by us. Chris in the workshop did a video to show what work was carried out. We were happy with the work and were on our way quickly. Shall definitely use this company again.

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

Chesham Branch

The Chesham Branch gave a fantastic service when my daughter’s exhaust fell off. I believe someone even went to collect one of the parts for the exhaust to get her back in the road the same day. The car also required 2 tyres and these were fitted at the same time.

September 24, 2024
Unprompted review
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Rated 1 out of 5 stars

Shocking

Shocking, local to me on bath rd, no customer service, and dumb and Dummer messing around in workshop, didn't even get served will never enter this joke of a garage again

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

Just popped in for safety check

Just popped into tyre pros to check a tyre that had a small tear. They are very thorough and helpful and have a good sense of humour. Always go here. Great service. Thanks guys for the help and reassurance.

September 12, 2024
Unprompted review
Rated 1 out of 5 stars

1 out of 10

The service at our local outlet is really awful. No communication whatsoever, no response to telephone calls. I have just spent over £300 with them but that is almost of no consequence - I would hope they would treat any customer much better than the bitter fare I have been served. They just have no idea of common civility. It isn't difficult even if they are busy. Frankly if they cannot carry out the work properly they shouldn't take it. That includes communication. They may be understaffed but being polite to customers and making some effort to keep them informed isn't such a hard task, is it?

September 11, 2024
Unprompted review
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Rated 5 out of 5 stars

Very knowledgeable and friendly staff

Very knowledgeable and friendly staff. I booked my car in for a wheel alignment check with Tyre Pros Halifax.
The process was explained in detail and any questions I had were answered. I can certainly recommend them. Many thanks to Wayne & Faraz. David Gray

September 4, 2024
Unprompted review
Rated 5 out of 5 stars

Efficient and professional tyre repair

Have used Tyre Pros, Oakleigh Road, North London before. Went today for a repair to a puncture repair. Turned up without booking and they managed to repair in about 45 mins. They checked each tyre and forwarded a summary status report of all tyres, not just the one I needed repairing.
Back on the road again.
Excellent staff & very professional.

August 27, 2024
Unprompted review
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Rated 5 out of 5 stars

Space Saver Wheel Kit

Having just purchased a new car, it was supplied, without a spare wheel which I prefer to the repair kit. Whilst I was able to purchase a space saver wheel kit, I was unable to have it complete with a tyre. I contacted Tyre Pros in Watton and, having identified the tyre size they were able to have the tyre delivered the next day and in less than 24 hours I now have exactly what I still think every car should be fitted with. Thank you for a being able to solve my problem so quickly. Very impressed

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

Best team of Tyre Pros…

Great thanks to whole team of Tyre Pros I have visited multiple times. All guys have been very helpful, professional and experienced.
Thank you again for a last job which you have done free of charge!!!
I wish there would be more businesses like this in the area.

August 13, 2024
Unprompted review

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