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Ty Ty Nursery Reviews 259

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often noting that plants arrive healthy, well-packaged, and sometimes even larger than expected. Many appreciate the efficient ordering process and timely delivery, with items often arriving in pristine condition and ready for planting. The customer service is frequently highlighted as excellent, with staff being described as knowledgeable, helpful, and responsive to inquiries and issues. However, some customers also noted issues with their orders, including receiving incorrect items, plants that were dead or severely damaged upon arrival, or trees that did not grow as expected. A few people mentioned dissatisfaction with the size of the plants received, stating they were undersized or appeared to be mere sticks without roots or leaves. There were also occasional complaints about customer service regarding replacements for dead plants or a lack of responsibility for plant health issues.

What people talk about most

Product

Customers consistently note positive experiences with product quality and condition. Many reviewers praise... See more

Quality

Customers had positive experiences with quality, often praising the excellent condition of plants upon... See more

Order

Reviewers mention positive feedback about order. Many customers express satisfaction with the ordering... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and timely... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the friendly, knowledgeable,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had to request a replacement Red Rocket crepe myrtle 7'-8' size and was informed after waiting 8 months to order and was told supplier had storm damage and these plants would not be available until... See more

Company replied

Rated 5 out of 5 stars

I try to buy local but after months of going to local nurseries could not find the plants I was wanting. Therefore, mail ordered from Ty Ty Nursery the product I wanted. They patiently advised m... See more

Company replied

Rated 5 out of 5 stars

My dozens of Grapes ordered, plus Lilly bulbs too, are thriving and I'm hopeful they forgive me for this below-zero-winter!! The couple that didn't survive the summer..... nature will do that..... T... See more

Company replied

Rated 5 out of 5 stars

The customer service person I spoke with over the phone was pleasant and highly knowledgeable. My dormant Black Tartarian cherry tree arrived at the proper time this Spring and right now is showing si... See more

Company replied


Company details

  1. #10 of 13 best companies in Plant Nursery
  2. #17 of 22 best companies in Garden Center

Written by the company

Ty Ty Nursery is a family-owned, mail-order nursery that has been growing and shipping quality plants to customers nationwide since 1978. Based in Ty Ty, Georgia, we specialize in fruit trees, nut trees, berry plants, grape vines, bamboo, flowering trees, shade trees, and landscaping plants for home gardeners, orchard growers, and landowners across the United States. With nearly five decades of experience, Ty Ty Nursery is known for offering a wide selection of plant varieties, multiple plant sizes to fit any budget, and prices that are often significantly lower than traditional retail nurseries. Our plants are grown with care, inspected for quality, and shipped at the proper time to ensure the best chance of success after planting. As a mail-order–only nursery, we focus on nationwide shipping rather than walk-in retail, allowing us to serve customers in a wide range of climates and growing zones. Every order is backed by our free one-year Plantsurance guarantee and a lifetime true-to-name guarantee, giving customers confidence in every purchase. At Ty Ty Nursery, our goal is simple: provide healthy plants, honest guidance, and dependable service to help every customer grow with success.

Free One-Year Plantsurance Guarantee on Every Plant

Written by the company

Shop with confidence at Ty Ty Nursery. Every tree and plant we sell is backed by our free one-year Plantsurance guarantee, giving you peace of mind and support if a plant doesn’t survive. We stand behind our plants and our customers.
Plantsurance Guarantee – Peace of Mind with Every Order At Ty Ty Nursery, we proudly stand behind the quality of our trees and plants with our free one-year Plantsurance guarantee, included at no additional cost with every purchase. We understand that plants are living products and that success can be influenced by many factors such as weather, soil conditions, planting practices, and regional climate. Our Plantsurance program is designed to give customers confidence and support if a plant does not survive. If a plant fails within one year of delivery, customers may submit a Plantsurance claim for review. Once verified, Ty Ty Nursery issues store credit for the original purchase price of the plant, including any promotional or sale pricing at the time of purchase. This store credit can be used toward future orders of trees, plants, or other nursery products on our website. Plantsurance store credit allows customers the flexibility to reorder the same plant or choose a different variety that may be better suited to their growing conditions. Because shipping live plants involves carrier and handling costs that are incurred regardless of plant survival, shipping fees and taxes are not included in the Plantsurance credit. To ensure fairness and consistency, claims may require photos, growth monitoring, and simple verification steps such as a bark scratch test. This process helps confirm plant viability and ensures that all customers are treated equally under the guarantee. Our Plantsurance guarantee reflects our long-term commitment to customer success, transparency, and trust. By offering a free one-year plant guarantee, Ty Ty Nursery helps customers grow with confidence while maintaining fair pricing and nationwide shipping of live plants.

Our Promise to You

Ty Ty Nursery Is Committed to Customer Satisfaction

Ty Ty Nursery Is Committed to Customer Satisfaction
At Ty Ty Nursery, we focus on delivering dependable quality, fair pricing, and a positive experience with every order. Each plant is backed by our Free 1-Year Plantsurance Guarantee and Lifetime True-to-Name Guarantee, so customers can order with confidence knowing their trees arrive healthy and true to variety. With pricing often significantly lower than many competitors, we work to make fruit trees, nut trees, grape vines, and other plants more accessible to home gardeners and growers nationwide. As a Google Trusted Store, Ty Ty Nursery is committed to transparent service, careful handling, and fast, reliable shipping throughout the growing season.

Contact info

30% Off Spring Black Friday Sale

Use code: BLACK to save 30% Off all plants at Ty Ty Nursery!

4.3

Excellent

TrustScore 4.5 out of 5

259 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Quality Cherry Tree

The customer service person I spoke with over the phone was pleasant and highly knowledgeable. My dormant Black Tartarian cherry tree arrived at the proper time this Spring and right now is showing signs of waking up. Definitely a quality tree. Thanks again.

April 13, 2026
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Reply from Ty Ty Nursery

Thank you so much for the 5-star review—we truly appreciate it!

We’re glad to hear our team was helpful and knowledgeable, and that your Black Tartarian cherry tree arrived at the right time and is already waking up. That’s exactly what we love to see with dormant shipments this time of year.

It sounds like your tree is off to a great start—thank you again for your support, and we wish you great success as it continues to grow!

Rated 5 out of 5 stars

Best Trees is the World

Best Trees is the World

April 6, 2026
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Reply from Ty Ty Nursery

Thank you for the amazing 5-star review! That means a lot to us—we truly appreciate your support and are glad you’re happy with your trees!

Rated 1 out of 5 stars

This place is a joke and the people…

This place is a joke and the people operating it are nothing short of crooks. They will only post the positive reviews. I will be contacting the BBB and my attorneys to file a claim in small claims court for the cost of my order plus the time involved in trying to reach them once they blocked my profiles.

April 12, 2026
Unprompted review
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Reply from Ty Ty Nursery

We’re sorry to hear you feel this way.

We have reviewed your order and can confirm that it was canceled and fully refunded earlier today. We’re sorry that you were not satisfied with your apple trees, as that is never the experience we want for our customers.

We take all feedback seriously and aim to respond to every customer, regardless of whether the experience was positive or negative. If there is anything further you would like to discuss, we are here to help.

Rated 5 out of 5 stars

Trees arrive on time in great shape…

Trees arrive on time in great shape with large root system

April 13, 2026
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Reply from Ty Ty Nursery

Thank you for the 5-star review! We’re glad your trees arrived on time and in great shape with strong root systems—that’s exactly what we strive for. We appreciate your support and wish you great success growing them!

Rated 5 out of 5 stars

My Flowering Peppermint Peach Tree…

My Flowering Peppermint Peach Tree arrived as scheduled. Was well packaged, no damage. No blossoms yet but lots of healthy new leaves. Looks great, can hardly wait for flowers.

April 13, 2026
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Reply from Ty Ty Nursery

Thank you for the wonderful 5-star review! We’re glad your Flowering Peppermint Peach Tree arrived safely and is already pushing out healthy new leaves—that’s a great sign it’s settling in well.

The blooms will follow as the tree continues to establish, and it will be well worth the wait. We’re excited for you to see it in full flower!

Thank you again for your support and happy planting!

Rated 5 out of 5 stars

Plant Arrived on time

Plant Arrived on time. Although a few leaves fell off in transit the plant looks like it’s living but still waiting to show some new growth. Trust this farm to buy more in the future.

April 6, 2026
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Reply from Ty Ty Nursery

Thank you for the 5-star review! We’re glad your plant arrived on time and in good condition. A little leaf drop during transit is completely normal, and it sounds like your plant is healthy and settling in well.

New growth should start showing soon as it adjusts and establishes. We truly appreciate your trust and look forward to helping you with future orders!

Rated 5 out of 5 stars

Excellent products and excellent customer service!

I try to buy local but after months of going to local nurseries could not find the plants I was wanting. Therefore, mail ordered from Ty Ty Nursery the product I wanted. They patiently advised me on varieties. Products arrived in exceptional shape and were planted within an hour of their arrival. Ty Ty Nurseries are the best!

April 13, 2026
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Reply from Ty Ty Nursery

Thank you so much for the amazing 5-star review—we truly appreciate it!

We completely understand wanting to shop local, and we’re honored you chose us when you couldn’t find what you needed. It’s great to hear our team was able to help guide you to the right varieties and that your plants arrived in excellent condition.

Planting within an hour is perfect—that’s exactly what we love to hear! We’re excited for you to watch everything grow and thrive.

Thank you again for your support and kind words!

Rated 5 out of 5 stars

Easy ordering.Love that the company…

Easy ordering.Love that the company keeps you updated about your shipment. The packaging is the best I have ever seen. Thank you for the quality of your plants.

April 1, 2026
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Reply from Ty Ty Nursery

Thank you so much for the 5-star review! We’re glad you enjoyed the easy ordering process and our shipment updates—we know how important it is to stay informed.

It means a lot to hear that our packaging stood out as the best you’ve seen. We take great care to ensure your plants arrive safely and ready to thrive.

Thank you again for your support and for recognizing the quality of our plants!

Rated 1 out of 5 stars

Dead vines dead service

Both of my grape vines I purchased didn’t survive a year. Customer service is horrific. No one responds to emails, I even called to speak to someone who gased me up, she told me she was going to send me an email so I could send her pictures of my dead vines. Never recieved an email. Cost me around $50 to know that I’ll never ship TyTy again

April 10, 2026
Unprompted review
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Reply from Ty Ty Nursery

We’re sorry to hear about your experience and understand your frustration.

After reviewing your account, we do show that all emails were responded to and that our team did send a follow-up requesting photos, as discussed on the call. Sometimes these emails can end up in spam or junk folders, so we recommend checking there as well.

We absolutely stand behind our plants with our free 1-year Plantsurance guarantee. If your vines did not survive, once we receive the requested photos, we will be happy to issue store credit in accordance with the policy.

We’re here to help and would still like the opportunity to make this right for you.

Rated 5 out of 5 stars

Satisfied Customer

Great company to order from with great products. I have purchased several fruit trees from them which all have survived besides 2. I contacted customer service and they quickly replaced them.

January 15, 2026
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Reply from Ty Ty Nursery

Thank you so much for the 5-star review—we truly appreciate your continued support!

We’re glad to hear your trees are doing well overall and that our customer service team was able to quickly take care of the replacements. That’s exactly what we aim for.

Thank you again for trusting us with your fruit trees—we look forward to growing with you!

Rated 5 out of 5 stars

Quick service

Quick service , polite and informative

January 14, 2026
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Reply from Ty Ty Nursery

Thank you for the 5-star review! We’re glad you experienced quick service and found our team polite and informative. We truly appreciate your support!

Rated 1 out of 5 stars

We ordered 17 trees 5 to 6 feet

We ordered 17 trees 5 to 6 feet, they all came in one box that looked only able to hold a picnic table umbrella in it, the top of the box was no bigger then my hand, I could not believe there were 17 trees in that box, for the money we spent on these trees we could have gone to a local nursery and purchased full grown fruit trees and had fruit this year. Those sticks they sent us would not have fruit for years, this is a joke. Do NOT recommend this company

April 7, 2026
Unprompted review
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Reply from Ty Ty Nursery

We’re sorry to hear you were disappointed, but we do need to clarify several inaccuracies in this review so other customers have the full picture.

Your order did not consist of 17 trees all in the 5–6 ft size. According to your invoice, your order included a mix of sizes including 5 3–4 ft trees, 9 4–5 ft trees, 1 one-gallon plant, and only two trees in the 5–6 ft range, along with other smaller plants.

We do bundle as many plants as possible into one box for shipping, with roots wrapped in a hydrating solution to keep them moist and viable during transit. This method is outlined on our product pages, Eco-Wise Shipping page, and in our terms and conditions. We ship this way to reduce our carbon footprint by avoiding unnecessary soil weight and limiting plastic pot waste through reuse and recycling.

We also want to note that we strive for 100% customer satisfaction. We have reached out to you directly and even extended an additional discount—on top of the 25% you already received—in an effort to resolve this in a positive way.

We’re always here to help and would be happy to continue working with you toward a successful outcome.

Rated 5 out of 5 stars

EXACTLY AS ORDERED SOURWOOD TREE

The phone support is excellent. We received the tree on thursday March 26th, soaked it in water until Friday March 27th, and planted it that evening according to directions. We water it everyday.
Today is April 9th and we are anxiously waiting to see the tree leaf out.

April 2, 2026
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Reply from Ty Ty Nursery

Thank you so much for the 5-star review! We’re glad to hear our phone support was helpful and that you followed the planting steps perfectly—that’s exactly what we recommend.

You’re right on track. It’s completely normal for trees to take a little time to leaf out, especially early in the season. As long as it’s been planted and cared for like you’ve done, it should begin pushing growth soon.

We appreciate your patience and are excited for you to see it come to life—feel free to reach out anytime with updates or questions!

Rated 5 out of 5 stars

Delivery was fast and well packaged

Delivery was fast and well packaged! All trees were exactly what I ordered which is always an added bonus. Will be purchasing more in the future.

April 9, 2026
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Reply from Ty Ty Nursery

Thank you so much for the great review! We’re glad to hear your order arrived quickly, was well packaged, and exactly as expected—that’s what we strive for. We truly appreciate your support and look forward to helping you with your next order!

Rated 5 out of 5 stars

Great service

Great service, oder was delivered as promised.

April 9, 2026
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Reply from Ty Ty Nursery

Thank you for your kind words! We’re glad your order arrived as promised and that you had a great experience. We appreciate your support and hope you enjoy your plants!

Rated 2 out of 5 stars

2 out of 7,

100 percent correct TyTy, brought 7 vines muscadine and only two showing signs of life. 2 out of 7. Expressed my concerns and was advised to do the scratch test. If I purchased dead trees it's buyer beware without insurance.

March 29, 2026
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Reply from Ty Ty Nursery

Thank you for your review. We believe there may be some confusion with another company, as we do not offer BOGO promotions. Your order with us was for 7 muscadine grape vines, not trees.

That said, we do stand behind our plants with our free 1-year Plantsurance guarantee. If any of your grape vines do not leaf out or show signs of growth, please reach out to us with photos and we’ll be happy to assist with issuing store credit.

We’re here to help and want to make sure you have a positive experience growing with us.

Rated 1 out of 5 stars

I bought two banana trees from this…

I bought two banana trees from this company supposed to be 2 years old and the two trees came with one barely had any roots on it and no leaves at all. I called and complained and they told me that's how they send their trees because they cut them back when they ship them. Mind you as well the trees are not even a foot tall but let's say the trunk is not even a foot tall because they're not even no trees. Trees are supposed to have leaf and roots in these don't. I did not buy a bare root tree. Very poor quality buyers please beware.

March 24, 2026
Unprompted review
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Reply from Ty Ty Nursery

We’re sorry to hear about your experience and understand your concerns.

Banana plants are herbaceous and naturally go dormant in cooler months, which means they are shipped as trimmed trunks without leaves to protect them during transit. This is standard practice, and they will begin pushing new growth once temperatures warm—our banana plants here in South Georgia have just started sprouting as well.

We also want to note that after your initial concern, we sent 2 additional banana plants at no cost. All of the plants shipped do have viable root systems, and bananas are extremely fast growers once established.

With proper planting and watering, you should see strong new growth and quickly have full, healthy plants. If you have any questions along the way, we’re here to help.

Rated 4 out of 5 stars

Root damage

One of my tree roots was damaged.

April 8, 2026
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Reply from Ty Ty Nursery

Thank you for your feedback, and we’re sorry to hear one of the tree roots arrived damaged. We’re going to have someone from our team reach out to you shortly to review this and help make it right.

Rated 3 out of 5 stars

Delayed Adjustment

Received a shipment of dead sticks (sold as trees), notified them immediately. Replacement was delayed more than once; first the season and later crop failure. Ultimately received a year later and had to pay another shipping and tax. Again, dead on arrival and they refuse to make right “we only adjust losses once”. Never did I receive a live plant. Ridiculous!
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UPDATE April 16th…another week passed and I have not been contacted as was indicated in their reply. I will update when contacted or weekly if not.
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UPDATE April 25th…last I will post on this, obviously a dead issue for TyTy. Still no contact from them; out hundreds of dollars and missed two seasons to start trees in a new landscape. Very disappointed in their lack of care or responsibility. Wish I could post pictures of the products on the day of delivery.
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UPDATE April 27th…Glad to report that I was contacted today by Mr. Hunter, General Manager and he is making this order right.

April 4, 2026
Unprompted review
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Reply from Ty Ty Nursery

We’re very sorry to hear about your experience and understand your frustration.

We also want to thank you for your previous six orders with us—we truly value your repeat business and support. This is not the experience we want for any of our customers.

I am going to have someone from our team reach out to you directly so we can review everything and work toward making this right.

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