Foto.com United Kingdom Reviews 378

TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

You can only reach customer service by email. They have replied, but just keep telling me to wait longer! I'm now having to order from elsewhere. Don't bother!

Rated 1 out of 5 stars

Ordered an aluminium print, received damaged. I've tried continually to reach out to this company, by email, contact form and phone. Neither tickets from email or their contact form have had a respo... See more

Rated 1 out of 5 stars

Terrible service they won't answer emails have taken my money hand closed the site! I've had no photos no refund and you cannot contact anyone online via email or phone or help desk nothing. Now I've... See more

Rated 2 out of 5 stars

Ordered four copies of A4 photo books. One arrived with scratched front cover. Another one had photo default, added some random dodts and the final two had creased corners so overall not great at all,... See more

Company details

  1. Photo Printing Service
  2. Stationery Store

About Foto.com United Kingdom

Information provided by various external sources


Foto.com France
Foto.com Nederland
Foto.com Belgium
Foto.com Denmark
Foto.com UK
Foto.com Deutschland
Foto.com is a customer friendly website where you can print your digital photos. Create your personalised photo book and get it delivered directly to your door! Offering a photo album is the best way to concretize and share your memories with your family! Set your imagination free and build your own personalised photo products with your best memories! Foto.com - Print your Emotions

Contact info

1.5

Bad

TrustScore 1.5 out of 5

378 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 4 out of 5 stars

I was kept informed of progress and…

I was kept informed of progress and Foto did the best job possible re-producing my daffodil painting and turning it into a special birthday card.
I did find it slightly time-consuming putting the text into the appropriate space and had to re-do it several times to get it right. Too many choices of font and colour, etc !!!!! (But I will know how to get it right next time)

March 28, 2018
Unprompted review
Advertisement
Rated 4 out of 5 stars

Easy / straight forward selection and…

Easy / straight forward selection and ordering. Uploaded picture directly. Received regular updates on shipping. Product, a photo enlargement to 60x80cm, was sharp and with good colour. No problems at all.

March 21, 2018
Unprompted review
Advertisement
Advertisement
Rated 4 out of 5 stars

Good quality prints

Good quality prints exactly as requested. Relatively quick delivery. Can customise printed text on back of each print. Also file name printed on back (although it was truncated). Effect of any cropping shown in browser (although you don't seem to be able to modify it). Wasn't sure what automatic enhancement might do so I turned it off. The prints required a bit of effort to put in order (there were a lot of them though). Will certainly use again,

February 23, 2018
Unprompted review
Rated 5 out of 5 stars

Great

Great, very fast service and high quality photos much cheaper than anywhere else I've seen. Printed on fujifilm paper so great quality.

February 23, 2018
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look