While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 2,325 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly the protein shakes, for their delicious taste and effectiveness in promoting fullness and aiding weight loss. Many appreciate the wide variety of flavors available, often highlighting the creamy texture and ease of mixing. The delivery service is frequently described as exceptionally fast, with many orders arriving the next day. The ordering process is also noted as straightforward and user-friendly. Some people were dissatisfied with customer service, citing issues such as unreceived orders, missing items, or difficulties in getting a human response. A few customers also mentioned that certain flavors were too sweet or that the product did not keep them full for as long as expected.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the delicious taste of the... See more

Quality

Reviewers mention positive feedback about quality. Customers are highly satisfied with the products,... See more

Delivery service

Customers generally report positive experiences with delivery service, frequently praising the speed and... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of ordering... See more

Customer service

Users describe positive interactions with customer service, highlighting professional, friendly, and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always apprehensive buying stuff advertised on social media especially when it comes to weight loss. However, after piling on the pounds from comfort eating after losing my husband a few months ago I... See more

Company replied

Rated 5 out of 5 stars

I have placed 2 orders so far with Protein.com. The flavors I have tried are Banana, iced cappuccino and Lemon Curd. Banana is by far my favorite. They taste so nice, are great for breakfast replaceme... See more

Company replied

Rated 5 out of 5 stars

I have tried so many items on tick-tock shop to help with losing weight but nothing compares to your protein shakes I did not think I would be able to drink them as I have a very sensitive tounge if I... See more

Company replied

Rated 5 out of 5 stars

So so easy to order from website and delivery is super quick. Customer service is amazing if needed. The flavours are outstanding can’t actually say there’s any I don’t like altho i have my favour... See more

Company replied


Company details

  1. Fitness and Nutrition Service

Written by the company

As Scandinavia’s #1 female wellness brand, we’ve been empowering women since 2017. Leading the protein revolution with over 1 million customers, our specially formulated protein powders and vitamins help women lead healthier, stronger lives. Plus, we offer free next day delivery across the UK, so you can get the products you love, fast! 🙌🏼 🇬🇧


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 44% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Amazing service

Postage very quick, the taste is amazing and the weight I’ve lost using protein is outstanding.
I won’t use anything else highly recommended.

May 5, 2026
Unprompted review
Advertisement
Rated 4 out of 5 stars

The flavours tasted amazing

The flavours tasted amazing! The shakes were so thick and delicious. Unfortunately after a few weeks I've had to stop as I have ulcerative colitis and these have really not agreed with me, I'm gutted! So pleased if you have Crohn's or Colitis have these with caution.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Very easy to order and quick to arrive

Very easy to order and quick to arrive. The shakes are really nice I add crushed ice and some times a banana which really makes it creamy and filling. I have tried all the flavours because my father and a friend already have been having them. They fill you up so they are a very good replacement meal highly recommended 👌

January 9, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great taste

Prompt delivery, I ordered the chocolate and strawberry. Both taste lovely and smooth just from using the shaker provided,there's no grittiness at all. I know there's higher percentage protein shakes out there but these are perfect for me ,would definitely recommend

May 18, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Absolutely loving the shakes

Absolutely loving the shakes, they are very thick and creamy. Ordered the vanilla, iced cappuccino, banana and raspberry white choc and all are lovely. Only just started them so can't comment on losing weight yet. Delivery very fast all delivered the next day. Awesome company will definitely be ordering some more.
Only downfall is some of the popular ones are always out of stock. Thanks 🙏

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Have tried many diets if you can call…

Have tried many diets if you can call them that I struggle with loosing weight as I’ve got older having hypothyroidism and being perimenopausal but I do feel better whilst I have had these shakes there very filling I only have mine with water but I have just ordered my second one so would def recommend

May 18, 2026
Unprompted review
Rated 1 out of 5 stars

SHOCKING SERVICE….I placed an order and…

SHOCKING SERVICE….I placed an order and checked couple days later as I hadn’t received my order to see delivery confirmed with a photo of my parcel in a vehicle (probably delivery van). Made contact with protein.com to be told I need contact courier company when I explained my order was with them not a courier company they told me they will not contact courier company and I would not receive a replacement order or a refund.

May 18, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Very tasty drink

Very tasty drink. Have it in the morning and seems to last till about 2 oclock till I need another or something solid. I’ve been on it for a month and lost 1/2 stone. Great product

May 18, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look