Always apprehensive buying stuff advertised on social media especially when it comes to weight loss. However, after piling on the pounds from comfort eating after losing my husband a few months ago I... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have placed 2 orders so far with Protein.com. The flavors I have tried are Banana, iced cappuccino and Lemon Curd. Banana is by far my favorite. They taste so nice, are great for breakfast replaceme... See more
Company replied
I have tried so many items on tick-tock shop to help with losing weight but nothing compares to your protein shakes I did not think I would be able to drink them as I have a very sensitive tounge if I... See more
Company replied
So so easy to order from website and delivery is super quick. Customer service is amazing if needed. The flavours are outstanding can’t actually say there’s any I don’t like altho i have my favour... See more
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Company details
Written by the company
As Scandinavia’s #1 female wellness brand, we’ve been empowering women since 2017. Leading the protein revolution with over 1 million customers, our specially formulated protein powders and vitamins help women lead healthier, stronger lives. Plus, we offer free next day delivery across the UK, so you can get the products you love, fast! 🙌🏼 🇬🇧
Contact info
United Kingdom
- uksupport@protein.com
- uk.protein.com
4.6
Excellent
3K reviews
Replied to 44% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Protein shakes tasted good.especially…
Protein shakes tasted good.especially the mocha one.
Would purchase again
April 16, 2026
Unprompted review
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I’ve been doing this for 4 weeks and…
I’ve been doing this for 4 weeks and I’ve lost 1stone in weight. The shakes are sweet but I really like them and have an array of different flavours!
Whilst I know it’s not a quick fix, with me having a busy lifestyle it will help me when I don’t have time for breakfast or when I skip lunch then binge, I can have a shake instead which is quick and easy to do!
My main meal of evening is so much healthier as I am seeing results on the scales and clothes, I am more inclined to make better food choices.
The shakes are delivered the following day which is really good!
I am really impressed!
May 17, 2026
Unprompted review
Reply from Protein.com
Hello Heather,
Congratulations on losing a stone in four weeks! We are so thrilled to see such incredible results on the scales, and it is wonderful to hear how easily our sweet, flavourful shakes fit into your busy routine to stop skipped meals, inspire healthier dinners, and arrive so quickly with our next-day delivery. Keep up the amazing work!
Protein.com Team 🩷
The best I've ever tried
Next day delivery, tastes amazing, easy to make, just as nice if not nicer with just water. I wouldn't hesitate to recommend
April 25, 2026
Unprompted review
Reply from Protein.com
Hi Clare Connor,
We are absolutely thrilled to read your lovely comments!
Hearing that we are the best you've ever tried has made our day! It’s fantastic that you’re loving the taste with just water and finding it so simple to whip up. Since you mentioned our speedy service, we’ll keep processing that next-day shipping so your future orders always arrive just as fast.
-Protein.com Team ❤️
Awful after taste and flavour
After debating for a while and enquiring about flavours I decided on chocolate fudge as chocolate flavours I like told this is very chocolatey however it arrived quick but the taste is vile not at all chocolatey leaves awful after taste so such a waste of money and it’s not cheap I wouldn’t recommend as I would be concerned they all have awful after taste and is the reason no flavour 1serving options available such a shame
May 16, 2026
Unprompted review
Reply from Protein.com
Hi Mrs Walters,
Thank you for sharing your feedback, and please accept our apologies that the Chocolate Fudge flavour was not what you were expecting.
Taste is incredibly personal, but it is always disappointing to invest in a product and find that the flavour and aftertaste do not suit your palate. We always want our customers to feel they've received great value. We appreciate your honest note regarding the lack of single-serving sample options.
-Protein.com Team ❤️
Beware items missing from order!
Ordered one jar 34 meals from ad which stated clearly with free shaker, jar arrived with no shaker, i contacted customer service but they are just ignoring my emails with proof of ad saying free shaker with one jar, and thats the ad i bought from. Beware as this is of course false adverting, if i dont recieve reply and my free shaker, i shall of course be contatacting trading standards.
May 16, 2026
Unprompted review
Reply from Protein.com
Hi John,
Thank you for your feedback, and we appreciate you bringing this to our attention. Most of our customers are loving the effects of our products, and we always strive to ensure every order is fulfilled perfectly. We are currently getting a lot of enquiries across our platforms, but please rest assured that we handle these concerns properly and are dedicating the right time to look after every customer.
- Protein.com Team 🩷
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Yummy
Shakes are lovely with both milk or water, no horrible protein powder tast after.
May 15, 2026
Unprompted review
Reply from Protein.com
Hi WRIGHT,
So pleased to hear you're enjoying the shakes — that clean finish with no chalky aftertaste is exactly what we aim for. Lovely that they work just as well with water as with milk, too.
Thanks for taking the time to share this!
- Protein.com Team ❤️
Bad customer service
Usually do not have a problem with this company, products are great, delivery usually great. However this time I have paid over £100 for my order which should have been here three days ago and I cannot get any response from customer service. Have tried multiple ways to contact. Live chat, email, etc. All I am getting is an automated message. I cannot find anything out at all
May 15, 2026
Unprompted review
Reply from Protein.com
Hi Vicky,
We love hearing that you usually have a great experience with our products and delivery, and we truly value your loyalty. We are currently getting a lot of enquiries across our platforms, but please be assured that we handle these concerns properly and are focusing our efforts on making sure we cater to all orders and messages as quickly as possible.
- Protein.com Team 🩷
Since being on protein shakes i have…
Since being on protein shakes i have lost over a stone highly recomend
May 15, 2026
Unprompted review
Reply from Protein.com
Hi Lesley,
Over a stone down — what a result! Absolutely buzzing for you, and it's brilliant to know our shakes have been part of that journey. Keep smashing it!
- Protein.com Team ❤️
Tastes great
Tastes great, would love to try the other flavours too, fills me up ☺️
May 15, 2026
Unprompted review
Reply from Protein.com
Hi Ana,
So glad you're loving the taste — and that they keep you feeling full, too! With plenty of flavours to explore, there's a whole lineup waiting for you whenever you fancy mixing things up.
Thanks for the kind words!
- Protein.com Team ❤️
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Level of Customer Service
I love their products but right now I am struggling to get in touch with anyone after sending multiple emails, Facebook message and also live chat which now isn’t responding to me even though it’s a bot. All I want to know is when I will receive my order which I placed 5 days ago given that you advise that all orders will be received the next day by next day delivery. I haven’t even received the confirmation email to say it’s been dispatched which I was told would receive within 24 hours in 14/05/2026 (it’s been over 24 hours). I am only giving this 1 star because of the level of customer service. The products are amazing.
May 15, 2026
Unprompted review
Reply from Protein.com
Hi Samantha,
It is wonderful to know that you find our products amazing and love what we do! We are currently getting a lot of enquiries and orders, and please rest assured that we handle these concerns properly while working hard behind the scenes to cater to all shipments as quickly as possible.
- Protein.com Team 🩷
Very fast and easy to order,next day…
Very fast and easy to order,next day delivery and products taste delicious just like advertised,highly recommend this company
May 15, 2026
Unprompted review
Reply from Protein.com
Hi Wendy,
You've summed up exactly what we aim for — a smooth order, next-day delivery, and shakes that taste just as good as promised. Thrilled it all hit the mark for you.
Cheers for the recommendation!
- Protein.com Team ❤️
It’s my third time ordering the protein…
It’s my third time ordering the protein shakes everyone I have ordered is lovely Mango ice coffee and strawberry it’s so easy to order and you get next day delivery will be ordering again great product
May 15, 2026
Unprompted review
Reply from Protein.com
Hi Carolynne,
A third-time customer — that says it all! Mango, iced coffee, and strawberry is a cracking lineup, and it's great knowing the ordering process keeps things effortless for you with that next-day delivery.
Already looking forward to your fourth order!
- Protein.com Team ❤️
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Self tanning tablets made me throw up…
Self tanning tablets made me throw up around 3 hours later after taking only 2 capsules needless to say made me feel crap! I’d rather stay milky white
May 8, 2026
Unprompted review
Reply from Protein.com
Thanks for sharing your feedback with us, Zoe, and we’re really sorry to hear about your experience.
All of our products are formulated within safe regulated dosages and are fully compliant with UK and international food safety standards. However, we do appreciate that sensitivities and reactions can vary from person to person.
Your health and wellbeing are extremely important to us, so we would encourage you to contact our support team directly with your order details so we can review this further with you.
- Protein.com 💗
I really like these shakes so far the…
I really like these shakes so far the raspberry and white chocolate is my favourite so far. Delivery is very quick.
May 14, 2026
Unprompted review
Reply from Protein.com
Hi Marjorie,
Raspberry and white chocolate — that's a top-tier pick, we have to say! So pleased you're enjoying the shakes, and quick delivery is always the goal with us.
Cheers for sharing!
- Protein.com Team ❤️
SCAM
SCAM
Still waiting 3 weeks on for next day delivery constant excuses as soon as I requested a refund NO EMAILS won’t get back to you.
Be very careful with this company also they have a lot of bad comments on their insta page that they constantly delete.
May 14, 2026
Unprompted review
Reply from Protein.com
Hi Amy,
We are currently getting a lot of orders from customers who are loving the product, and we are focusing all our efforts on making sure we cater to every shipment properly. We are also managing a high volume of enquiries at the moment, but please be assured that we handle these concerns properly and are dedicated to looking after every message as quickly as possible.
- Protein.com Team 🩷
Flavour its strong ,great for the price
Flavour its strong ,great for the price
May 1, 2026
Unprompted review
Reply from Protein.com
Hi Leanne,
Strong flavour and cracking value — that's the sweet spot! Really glad you're pleased with what you're getting for the price.
Thanks for the review!
- Protein.com Team ❤️
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Easy to use website,good choice of…
Easy to use website,good choice of flavour.Value for money.Customer service very good.Would recommend for people to try.
May 2, 2026
Unprompted review
Reply from Protein.com
Hi Judith,
That ticks every box! Easy ordering, plenty of flavours, great value, and a customer service team that's got your back — lovely to hear the whole experience has been so smooth.
Thanks for recommending us!
- Protein.com Team ❤️
Easy to find and use
Easy to find and use. I absolutely love these shakes and they keep hunger at bay which is great
April 25, 2026
Unprompted review
Reply from Protein.com
Hi Sharon,
Really grateful you took the time to share this — thank you! So pleased you find the site easy to navigate, and even better, that the shakes are keeping hunger at bay. That's exactly the result we love to hear.
- Protein.com Team ❤️
Tasty and Delicious
I have placed 2 orders so far with Protein.com. The flavors I have tried are Banana, iced cappuccino and Lemon Curd. Banana is by far my favorite. They taste so nice, are great for breakfast replacement and lunch and are filling too! So glad I discovered this company. Delivery is super fast (next day!) Thank You!
May 14, 2026
Unprompted review
Reply from Protein.com
Hi KP,
Thanks so much for taking the time to share this — it really means a lot! Banana, iced cappuccino, and lemon curd is a brilliant flavour lineup, and knowing banana's taken the top spot is one for the books. Love that they're keeping you full as a breakfast or lunch replacement, and that next-day delivery's hitting the mark every time.
So glad you found us!
- Protein.com Team ❤️
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