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Review summary

Created with AI, based on recent reviews

Evaluating 2,325 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly the protein shakes, for their delicious taste and effectiveness in promoting fullness and aiding weight loss. Many appreciate the wide variety of flavors available, often highlighting the creamy texture and ease of mixing. The delivery service is frequently described as exceptionally fast, with many orders arriving the next day. The ordering process is also noted as straightforward and user-friendly. Some people were dissatisfied with customer service, citing issues such as unreceived orders, missing items, or difficulties in getting a human response. A few customers also mentioned that certain flavors were too sweet or that the product did not keep them full for as long as expected.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the delicious taste of the... See more

Quality

Reviewers mention positive feedback about quality. Customers are highly satisfied with the products,... See more

Delivery service

Customers generally report positive experiences with delivery service, frequently praising the speed and... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of ordering... See more

Customer service

Users describe positive interactions with customer service, highlighting professional, friendly, and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always apprehensive buying stuff advertised on social media especially when it comes to weight loss. However, after piling on the pounds from comfort eating after losing my husband a few months ago I... See more

Company replied

Rated 5 out of 5 stars

I have placed 2 orders so far with Protein.com. The flavors I have tried are Banana, iced cappuccino and Lemon Curd. Banana is by far my favorite. They taste so nice, are great for breakfast replaceme... See more

Company replied

Rated 5 out of 5 stars

I have tried so many items on tick-tock shop to help with losing weight but nothing compares to your protein shakes I did not think I would be able to drink them as I have a very sensitive tounge if I... See more

Company replied

Rated 5 out of 5 stars

So so easy to order from website and delivery is super quick. Customer service is amazing if needed. The flavours are outstanding can’t actually say there’s any I don’t like altho i have my favour... See more

Company replied


Company details

  1. Fitness and Nutrition Service

Written by the company

As Scandinavia’s #1 female wellness brand, we’ve been empowering women since 2017. Leading the protein revolution with over 1 million customers, our specially formulated protein powders and vitamins help women lead healthier, stronger lives. Plus, we offer free next day delivery across the UK, so you can get the products you love, fast! 🙌🏼 🇬🇧


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 44% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I've had a few flavours now

I've had a few flavours now. My favourites are Banana and Mint Chocolate. I have one in the morning which usually keeps me full, I have a little snack until dinner. Very happy with my shakes.

May 14, 2026
Unprompted review
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Reply from Protein.com

Hi,

Thank you so much for sharing your wonderful routine with us!

Banana and Mint Chocolate are an absolutely elite duo of choices you've got fantastic taste! Starting the morning with a shake that keeps you beautifully full and satisfied all the way through to dinner with just a little snack in between is exactly how the magic happens.

We are so incredibly happy to hear that you are loving your shakes and your results. Whenever you find yourself running low on your favourite tubs, remember we process next-day shipping to ensure your kitchen is restocked in a flash!

Protein.com Team 🩷

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Rated 5 out of 5 stars

Very Professional

Very Professional, Everything about this company is first class, If you have any questions they reply ASAP, So friendly, don't treat you like just another customer, but an individual, Nothing is to much trouble, as they get you on the correct programme, 100% great Experience

March 1, 2026
Unprompted review
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Reply from Protein.com

Hi June,

Thank you so much for this — really means the world to us. We believe every customer deserves to feel heard and valued, not just like another order number, so it's wonderful to know that came through in your experience. First class is exactly the standard we chase every day!

Truly grateful for your kind words.

- Protein.com Team ❤️

Rated 5 out of 5 stars

Super quick delivery


Super quick delivery. Products are so tasty i have 9 jars and are loving it.

April 25, 2026
Unprompted review
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Reply from Protein.com

Hi Julie,

Nine jars and loving them — that's brilliant! Delighted the speedy delivery and the taste have kept you coming back. Thanks so much for letting us know!

- Protein.com Team ❤️

Rated 5 out of 5 stars

Easy and delicious

Easy and delicious

May 13, 2026
Unprompted review
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Reply from Protein.com

Hi Allison,

Short, sweet, and exactly what we aim for — easy to order and delicious to drink. We're really grateful you took a moment to share this.

- Protein.com Team

Rated 5 out of 5 stars

Easy to order online,everything was…

Easy to order online,everything was explained in fine detail,delivery was very fast and efficient.I would definitely order again and would highly recommend to others.

May 10, 2026
Unprompted review
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Reply from Protein.com

Hi Diane,

Really appreciate you sharing this — thank you! From the detailed product info to the fast delivery, it's lovely knowing every step of the journey felt smooth for you. That recommendation means the world to us.

- Protein.com Team ❤️

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Rated 5 out of 5 stars

Lovely tasting shakes that I find…

Lovely tasting shakes that I find actually leave you feeling satisfied I actually crave them taste lovely I prefer them with water rather than milk and still are nice and thick

May 13, 2026
Unprompted review
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Reply from Protein.com

Hi Sasha,

Love that you're actually craving them — that's when you know the flavour's spot on! So pleased they work beautifully with just water and still stay lovely and thick. Really grateful for your feedback.

- Protein.com Team ❤️

Rated 5 out of 5 stars

Excellent shakes

Excellent shakes. Good value. Definitely fill you up. Good delivery time. Friendly staff. Would definitely recommend a try if this is the sort of thing you are looking for.

May 12, 2026
Unprompted review
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Reply from Protein.com

Hi Mrs Adcock,

Excellent shakes, great value, and keeping you full — that's a winning combination in our book! Lovely to hear the delivery and our team impressed too. Thanks so much for recommending us to others.

- Protein.com Team ❤️

Rated 5 out of 5 stars

Rapid next day delivery

Rapid next day delivery, website was easy to navigate and purchase from, products taste great too 🙂

April 8, 2026
Unprompted review
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Reply from Protein.com

Hi Donna,

Rapid delivery, easy website, and great taste — you've summed up exactly what we're all about! That smiley face says it all, really. Thanks for taking the time to share.

- Protein.com Team ❤️

Rated 5 out of 5 stars

Great product

Great product, fast efficient service would highly recommend this product.

April 15, 2026
Unprompted review
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Reply from Protein.com

Hi Ann,

Thank you for sharing your experience. We are delighted to hear that you are enjoying the product and that our delivery service met your expectations for speed and efficiency. Providing a seamless experience from order to doorstep is always our priority, and your recommendation means a lot to us.

- Protein.com Team 💗

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Rated 5 out of 5 stars

Absolutely amazing

From order to delivery the turn around is fantastic
The raspberry and white chocolate one is amazing. And I’ve lost some lbs since starting with protein shakes so all is good I was sceptical at first but it does work

May 12, 2026
Unprompted review
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Reply from Protein.com

Hi C. Sims,

Thank you for taking the time to share this — it really means a lot! Fantastic turnaround on delivery and the raspberry and white chocolate hitting the spot — plus some pounds down too. Love that you took the leap even though you were sceptical, and it's absolutely paid off.

- Protein.com Team ❤️

Rated 5 out of 5 stars

Great flavours

Quick delivery. Great choice of flavours. Mixes easy and tastes great made with water. Leave in fridge overnight, creamy and thick..

May 12, 2026
Unprompted review
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Reply from Protein.com

Hi Shazzer,

Really appreciate you leaving this — thank you! Quick delivery, loads of flavours to choose from, and that overnight fridge trick for a creamy, thick shake is a proper pro move. So glad you're enjoying them with just water.

- Protein.com Team ❤️

Rated 1 out of 5 stars

Product

Product - I ordered the slim shake - Mango... Not happy with the taste, its tastes artificial, and its sooooo sweet. Since I have been taking this, iv been getting headaches, that last all day, and sorry, the hungry does not last. I found myself getting hungry after two hours!
Not sure where people have stated that they taste nice, and makes you fill full for a long time. Utter RUBBISH!

May 12, 2026
Unprompted review
Protein.com logo

Reply from Protein.com

Hi Tina,

It is always helpful to hear how our flavours suit you, as a vast majority of our community are loving the effects and taste of our range. Since preferences vary, a great trick our customers use to balance out the sweetness is to add a tiny pinch of salt to the mix, or simply blend it with extra water, unsweetened almond milk, or ice to reduce the richness. We are currently seeing a fantastic response to our products with a high volume of orders, and please be assured we are handling all enquiries properly to make sure everyone is looked after.

- Protein.com Team 🩷

Rated 5 out of 5 stars

Lovely flavours coconut and pineapple…

Lovely flavours coconut and pineapple is divine super quick delivery

May 12, 2026
Unprompted review
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Reply from Protein.com

Hi Nicola,

Thank you for the lovely feedback — we're so grateful! Coconut and pineapple is divine, isn't it? And super quick delivery to top it off — just how it should be.

- Protein.com Team ❤️

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Rated 5 out of 5 stars

The drinks are very easy to make & are…

The drinks are very easy to make & are delicious. Have been using them for 6 days & have lost 2lbs.

May 12, 2026
Unprompted review
Protein.com logo

Reply from Protein.com

Hi M. Madson,

Appreciate the feedback!

Two pounds down in under a week — what a brilliant start! Delighted you're finding the shakes easy to make and delicious too. Keep going!

- Protein.com Team ❤️

Rated 5 out of 5 stars

It was such a brilliant product I am…

It was such a brilliant product I am still
On the banana shake beautiful & thick thank you x

May 11, 2026
Unprompted review
Protein.com logo

Reply from Protein.com

Hi Ann,

Still loving the banana shake — love that! Beautiful and thick is exactly how it should be. Thank you for the lovely feedback.

- Protein.com Team ❤️

Rated 5 out of 5 stars

Quick delivery

Quick delivery, great taste ive tried 7 different flavours love them all i will be ordering more soon carnt fault the texture or the taste i recommend them

April 16, 2026
Unprompted review
Protein.com logo

Reply from Protein.com

Hi Lindsey,

Seven flavours down and not a single complaint — that's quite the taste test! So pleased the texture and taste have won you over across the whole range. Thanks for recommending us.

- Protein.com Team ❤️

Rated 5 out of 5 stars

I’m on the banana protein shake it’s…

I’m on the banana protein shake it’s like a mc Donald’s vvanilla milkshake they used to have .. I actually feel a bit guilty drinking it then I remember it’s good for me 🤣

May 11, 2026
Unprompted review
Protein.com logo

Reply from Protein.com

Hi Jill,

We're so grateful for this — thank you! A McDonald's vanilla milkshake without the guilt is pretty much the dream, isn't it? 😂 Enjoy every sip knowing it's doing you good!

- Protein.com Team ❤️

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Rated 5 out of 5 stars

I enjoyed it and the taste is amazing…

I enjoyed it and the taste is amazing will be ordering more flavours

April 10, 2026
Unprompted review
Protein.com logo

Reply from Protein.com

Hi A Customer,

Thank you for taking a moment to share this — we really appreciate it! Amazing taste is what we're all about, and we can't wait for you to explore the rest of the flavours.

- Protein.com Team ❤️

Rated 5 out of 5 stars

Great taste

The process from
Ordering to arrival has been smooth and quick .
These was a problem with a delivery but this was fixed immediately and with out out any issues
The products taste great so a very happy girl here.

May 1, 2026
Unprompted review
Protein.com logo

Reply from Protein.com

Hi Alexandra,

Thank you for your kind words, it means a lot! Smooth ordering and quick delivery are the goal, and we're pleased we could sort that delivery hiccup straight away for you. A very happy girl enjoying great-tasting shakes, that's made our day!

- Protein.com Team ❤️

Rated 5 out of 5 stars

Full belly

Quick delivery easy to order. Great flavour

April 5, 2026
Unprompted review
Protein.com logo

Reply from Protein.com

Hi Alex, cheers for sharing your feedback with us!

We are absolutely chuffed to hear you're loving the great flavour and that you're left with a full belly. It’s brilliant to know the ordering process was a breeze for you, too. Just so you know, we always aim to keep things moving quickly with our next-day shipping service.

Thanks again for choosing us!

-Protein.com Team ❤️

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