Ryobi Tools UK Reviews 75,179

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 25,645 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the ease of ordering through the website and the prompt delivery of their products. Many highlight the high quality and durability of the tools, noting their effectiveness for various tasks, from DIY projects to professional use. The overall user experience is consistently positive, with people appreciating the convenience and efficiency of the products, especially the battery system. However, some customers also noted issues with delivery services, including missed deliveries or items arriving earlier than scheduled, and occasional problems with website ordering. A few other people also felt that certain tools were heavier than expected or that the battery life was shorter than desired for larger tasks.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the tools as terrific,... See more

Quality

Consumers find quality to be positive, with many reviewers praising the tools as well-made, reliable, and... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting quick and prompt... See more

Order

Customers had positive experiences with order, finding the process easy and straightforward, with many... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that products are easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ryobi tyre inflator was easy to order as their webpage was simple to navigate.The item arrived quickly and was well packaged. Saves time and money when checking tyre pressures when necessary rather t... See more

Rated 5 out of 5 stars

Great offer prices on bare tools. Process from purchase to delivery went smoothly, had good updates and rapid delivery. I've used my Ryobi tools alongside other guys with more expensive brands. They... See more

Rated 5 out of 5 stars

I recently retired and decided I wanted to take care of my own garden as the local gardener was now charging £50 a time. I hated being forced to use 3 extension leads to get to the whole of my front a... See more

Rated 5 out of 5 stars

Product ordering was easy, it arrived promptly. This was a patio joint weed remover. So far works as very well. Only negative is yet another charging system, including a previous Ryobi range.... See more


Company details

  1. Tool Store
  2. Home Improvement Store
  3. Lawn Mower Store

About Ryobi Tools UK

Written by the company

About Ryobi

Ryobi® is one of the largest and most innovative power tool manufacturers in the world. Dedicated to delivering outstanding performance and reliability within the DIY market, we’ve built an enviable reputation by developing a real knowledge of exactly what people need from their power tools so that they can work more precisely, efficiently and safely. Through developing such a diverse range of tools, we’ve become a complete solutions provider for the home and garden - there’s a Ryobi® for every task and everyone!

Currently you can view Ryobi® tools with leading partners such as Amazon, Argos, B&Q, CBS Power Tools, Halfords and Very.co.uk as well as directly through the RyobiTools.co.uk website.

Our mission

Is to continue to drive cordless innovation through sustainable development. The environment is everyone's concern, and we are no exception. Our commitment is expressed through our cordless programs such as the 18V ONE+™ and the 36V MAX POWER battery systems, which reduce the number of unnecessary batteries and chargers required for each tool (Ryobi® batteries interchange between tools), have significantly less noise and zero harmful emissions especially versus petrol powered equivalents. Beyond strict compliance with current anti-pollution standards in the design of its products, the RYOBI® brand plays a part in respect of the environment by meeting European safety standards, considered as being amongst the strictest in the world, including the WEEE and RoHS directives.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

75K reviews

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Rated 3 out of 5 stars

Lightweight

Lightweight. easy to use. did a good job. my lawn is 25 square m2 and the fully charged battery didn’t complete a full cut….had to recharge before I could complete lawn and start to strim in all 3 charges. Disappointed

May 22, 2026
Rated 1 out of 5 stars

Very poor delivery service

Very poor delivery service. I ordered a lawnmower chosen day delivery over a week ago now, but have still have yet to receive anything (with zero communication from the company). I have contacted RYOBI directly since then and still not heard back 4 days later. Would recommend avoiding!

May 23, 2026
Unprompted review
Rated 3 out of 5 stars

Great product

Great product, BUT the nominated day for delivery was completely ignored and the item was delivered 4 days early. We were on holiday in France and had to make frantic phone calls to prevent the item being left on our doorstep.

May 22, 2026
Rated 5 out of 5 stars

Great reliable tools

Great reliable tools, the range of tools is amazing. I love these Ryobi tools, they are so reliable and the fact that the company guarantees them even the batteries for 3 years is incredible. Once you subscribe to their newsletter, they send you amazing offers. I now wouldn’t buy my tools or electronics from any other company. I highly recommend RYOBI.

May 22, 2026

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