Toonzshop UK Reviews 

5,919
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 473 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, noting excellent craftsmanship, durable materials, and comfortable feel. Many appreciate the unique and distinctive designs, finding the clothing well-made and flattering, often receiving compliments. Reviewers frequently highlight accurate sizing information and fast, reliable delivery, often expressing pleasant surprise at quick shipping times. However, some customers noted occasional issues with product quality, such as materials not meeting expectations, items arriving with defects, or an unpleasant smell. There were also instances where products did not match online descriptions, showing discrepancies in color or sizing. Additionally, a few people experienced problems with order fulfillment, including significant delays, missing packages, or difficulties with the courier service.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many praising the great quality,... See more

Quality

People report positive experiences with quality, with many reviewers praising the high-quality materials,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and fast... See more

Order

Consumers find the ordering process to be largely positive, with many praising its ease and efficiency, often... See more

Price

Users describe ambiguous interactions with price, with some finding products fairly priced and worth the cost... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love toonzshop, I have so many of their clothes and they all fit beautifully, feel great and last well. They are great quality and are multi-seasonal - you can layer them in the winter and strip the... See more

Rated 5 out of 5 stars

The flow of these pieces is incredible. I realized everything I bought was from the Yggdrasil collection—it seems to really vibe with me! The attention to detail, craftsmanship, and fabric quality t... See more

Rated 5 out of 5 stars

Was concerned about ordering the correct size on leggings and a dress. In very short time I got the precise measurements for 3 different sizes in an email. All my questions were answered and I ord... See more

Rated 5 out of 5 stars

I enjoyed shopping with Toonzshop. Service was friendly and super quick. I wrote to seller to clarify details and received consultation about differences of clother textile. I ordered couple of dresse... See more



Company details

  1. Women's Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store

Written by the company

Welcome to Toonzshop’s atypical world, a shop conceived and created by enthusiasts of the alternative world. Here you'll find original clothing with extraordinary designs. Driven by a responsible business ethic, Toonzshop brings together designers and independent brands that offer custom-made outfits in a variety of styles: from Bohemian and Fairy to sometimes Medieval, Steampunk or Rock-Goth, and of course, with Psytrance inspiration.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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Asks customers to review

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4.7

All reviews

(5,919)

723 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Eorynn Africa dress + accessories

I am extremely happy with everything I ordered. The dress fits perfectly and is made of a very nice material that doesn’t crease and has an Aztec style pattern in brown on black. I also ordered the mandala necklace and a brown laced up belt which I’m also very happy with. Also I was nicely surprised how quickly it arrived. Everything arriving together in an environmental packaging. Definitely recommend!

April 30, 2026
Rated 5 out of 5 stars

Great first order experience

First Time ordering & super pleased with how everything turned out. The clothig designs are whimsical and fit the forest elf -vibe I was going for. Delivery was fast and reliable. Will definitely order again.

April 27, 2026
Rated 5 out of 5 stars

Fast delivery and amazing products

Fast delivery and the dress and jumpsuit fits amazing and looks good. And I can do so many different styles which is lovely. And the fabric feels "airy" and amazing to wear. I will probably buy more clothes from this shop.

April 21, 2026
Rated 4 out of 5 stars

Love the pieces!

Love the pieces! They are so comfortable! They are getting knits etc easily and the infinity pieces are difficult to hang up/store
I love especially the GadoGado clothes 💜

April 14, 2026
Rated 4 out of 5 stars

Interesting clothes

A helpful company and good quality clothes.

April 10, 2026
Toonzshop UK logo

Reply from Toonzshop UK

Hello!
Thank you for this pre-review :) I'm sorry to hear the return form hasn't been working for you :(
I can see that you've already been in touch with our team last week, and that Océane received your latest message over the weekend. We don't operate on Saturdays and Sundays, which is why you haven't heard back just yet, but please know you haven't been forgotten at all!
Your return label is on its way to you today - you should receive it very shortly ;)
Thank you so much for your patience!
Have a nice day,
Constance.

P.S. I think I may know why the return portal wasn't recognising you :D It looks like the email address mentioned in your review is not the one linked to your customer account. You could try again using the address starting with "dr"? That should do the trick!

Rated 5 out of 5 stars

Good experience!

Quick delivery for being from another country, nice products for what I payed. Good experience.

April 9, 2026
Rated 5 out of 5 stars

I loved it

I loved it! Quick shipping and ecological packaging. The clothing has absolutely great quality, will definitely buy again. Highly recommend 🖤

March 30, 2026

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