I was confused why I needed to put an extra picture of myself (and each of my family members) besides my passport photo. I wasn't aware I'd submitted my application because I had not yet done that. I... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy start, excellent follow up of the operators but expensive cost. To be improved, the upload of the personal pictures should prompt to open the phone's camera.
Company replied
Experience was good but I bought the wrong product. My travel companion got the UK ETA for around 20 pounds (less than $30 US Dollars) for our 3 day visit whereas I paid ~$114 US Dollars; very expensi... See more
Company replied
It was relatively easy to complete and I received confirmation the next day. I do question the need for a visa as the information requested was very similar to that on my passport. At a cost of about... See more
Company replied
Company details
Written by the company
At UK Visa Portal, we exist for one purpose: to make entering the United Kingdom simpler, faster, and stress-free for travellers worldwide. We are a specialist team devoted exclusively to UK Electronic Travel Authorisations (ETAs) and wider UK immigration permissions. While others offer generic global services, we focus solely on the United Kingdom—mastering every detail of Britain’s evolving entry requirements so you don’t have to. Our secure, intuitive platform and expert guidance transform what is often a daunting process into a clear, confident experience. From your very first click to final approval, we ensure every application is accurate, complete, and submitted without unnecessary delays or confusion. Backed by in-depth knowledge of the British immigration system and supported by our multilingual customer care team, we help thousands of visitors, families, business travellers, and students each year secure their permission to travel with ease and certainty. At UK Visa Portal, we don’t just process applications—we remove the worry, so you can focus on what truly matters: your journey to the United Kingdom.
Contact info
London, United Kingdom
- contact@ukvisaportal.com
- ukvisaportal.com
3.5
Average
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and efficient
Quick and efficient. Very easy process. Response in a timely manner.
To be honest, the process and efficiency in service exceeded my expectation!
May 20, 2026
Unprompted review
Reply from UK Visa Portal
Hi Sacha,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
Reply from UK Visa Portal
Hi Carolyn,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
Ease of this process is super easy
Ease of this process is super easy. The response time of having it accepted was exceptional. The price however, I feel is a lot for what the purpose of it is.
May 20, 2026
Unprompted review
Reply from UK Visa Portal
Hi Caitlin,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
Website was easy to navigate and when…
Website was easy to navigate and when there was a small issue with my application; the lovely and helpful Jessa called me personally to bring this to my attention so it could be addressed. The next thing I knew? I had a UK ETA.
May 21, 2026
Reply from UK Visa Portal
Hi Rachel,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
Reply from UK Visa Portal
Hi Bridget,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
Very fast response
Very fast response, made a little mistake with the passport photo and was notified right away, got done with the process within a few hours :)
May 20, 2026
Unprompted review
Reply from UK Visa Portal
Hi Danipvn,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
Easy fast process . The price is high for only a four day visit though
Easy fast process .
May 20, 2026
Unprompted review
Reply from UK Visa Portal
Hi Moira,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
Overpriced, not official.
Not an official website!!!!!Significantly overpriced service!!! Don’t fall for it. Use the official website
May 20, 2026
Unprompted review
Reply from UK Visa Portal
Hi Ute,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
Reply from UK Visa Portal
Hi Christian,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
I got my eta visa really fast Thought…
I got my eta visa really fast Thought I had to wait longer I only had to take a new picture of my passport other than that everything was fine. Will encourage lots of people to do it here. Thanks a lot from my end her.
May 20, 2026
Unprompted review
Reply from UK Visa Portal
Hi Waheeda,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
Personal service
I was very impressed to be personally contacted by Portal staff in order to help me correct an error in my application. They made it very easy for me to make the corrections.
The entire process was very smooth, easy and intuitive and the prompt response to my application was very welcome.
May 20, 2026
Unprompted review
Reply from UK Visa Portal
Hi Jeannette,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
I was able to get my visa quickl…
I was able to get my visa quickl (though the price was fairly high).
May 20, 2026
Unprompted review
Reply from UK Visa Portal
Hi Linda,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
I was confused why I needed to put an…
I was confused why I needed to put an extra picture of myself (and each of my family members) besides my passport photo. I wasn't aware I'd submitted my application because I had not yet done that. I filled out all the paperwork and then hadn't gotten the passport photos uploaded yet but got 3 or more emails saying that I could be denied entry if I didn't get them. I kept getting these somewhat scary emails throughout the day. But I'm not traveling for at least a month so it wasn't urgent. From what I can tell I was saving it as a draft to come back to it, but the threatening emails made me think I should immediately figure it out. So I uploaded the passport photos and then figured Id have to wait for the other photos. And then I was magically approved. I don't really understand. Also, having to pay $85/per person for a 24 hour turn around was annoying. I have a month and didn't need a 24 hour turnaround, but I had no other options.
May 19, 2026
Unprompted review
Reply from UK Visa Portal
Hi Herk,
Thank you so much for sharing your feedback with us! We truly appreciate you taking the time to let us know about your experience, as it helps us improve and provide even better service.
We’re grateful that you chose UK Visa Portal, and we’re committed to making sure your experience is smooth, easy, and hassle-free. If there’s anything else we can do to assist you, please don’t hesitate to reach out to our support team—we’re always happy to help.
Thanks again for your time and for being a valued customer.
Warm regards,
UK Visa Portal Support Team
Great and excellent service
Great and excellent service. The process was smooth and fast. Got my ETA approval in a few hours. The only thing I rated 4 is that I did not expect the service fee that costs me a lot. I recommend charging a minimal amount. Application Fee is 20 pounds and I paid 85 pounds.
I am sorry I just want to be honest about my feelings and experience. But anyway, thank you for facilitating!
May 14, 2026
Unprompted review
Reply from UK Visa Portal
Hi Lydia,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
I had been putting off my UK ETA…
I had been putting off my UK ETA application because I assumed it would be complicated.Turned out to be far simpler than expected and the whole process was completed in one evening
May 21, 2026
Reply from UK Visa Portal
Hi Peteru,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
Good service with one small improvement needed
Everything worked properly and the support team was helpful throughout. I only think the first page could explain earlier exactly which documents need to be prepared before starting the application.
May 1, 2026
Unprompted review
Reply from UK Visa Portal
Hi Cora,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
Email responses during the process helped me
I had some difficulty locating my downloaded photo so that I could enter it into the application. I used the help support and they were great. They encouraged me and after I finally got it to enter they followed up with emails to verify that I had completed the application. Very good customer service!
May 19, 2026
Unprompted review
Reply from UK Visa Portal
Hi Customer,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
The timeline updates were the most useful part for me
I travel often for work, and one thing that usually frustrates me with online travel authorization systems is not knowing what’s happening after submission. Most platforms simply say processing and leave you waiting. With UK Visa Portal, I actually received meaningful updates throughout the process. I could tell when the application was under review, when it had been submitted onward, and when final approval was approaching. That transparency made planning my trip much easier because I wasn’t left constantly checking emails or wondering if something had gone wrong in the background. The ETA itself arrived quickly, but honestly the communication process was what made this experience stand out compared to previous visa applications I’ve dealt with.
May 1, 2026
Unprompted review
Reply from UK Visa Portal
Hi Clifford,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
Easy to complete but I question the need for such a visa.
It was relatively easy to complete and I received confirmation the next day. I do question the need for a visa as the information requested was very similar to that on my passport. At a cost of about $270 Canadian, it will make me think twice about travelling to the UK. Of note, I have visited the UK twice in the past three years (prior to my upcoming vacation). I would hope that the UK government will reconsider its need as it is a deterrent to tourism.
May 20, 2026
Unprompted review
Reply from UK Visa Portal
Hi John,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
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