UK Visa Portal Reviews 1,084

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 895 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the user-friendly experience and quick response times, finding the application process straightforward and efficient. Many people highlight the ease of navigation on the website and the speed with which their applications were processed and approved. However, a significant number of people were dissatisfied with the pricing, often finding it excessively high compared to official government channels. Some reviewers also noted confusion regarding the website's official status, believing it to be the government site and only later discovering the substantial additional fees. The website itself received mixed feedback, with some finding it ambiguous or having issues with photo uploads.

What people talk about most

Website

People report ambiguous experiences with the website. Many customers found the online interface easy to... See more

Price

Consumers find the pricing to be a significant point of dissatisfaction. Many reviewers report that the... See more

Service

Users describe ambiguous interactions with service. Many customers praise the service as great, friendly,... See more

User experience

Reviewers highlight positive aspects of user experience, frequently praising the fast, easy, and intuitive... See more

Response time

Clients share positive opinions on response times, with many reviewers highlighting the speed and efficiency... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I was confused why I needed to put an extra picture of myself (and each of my family members) besides my passport photo. I wasn't aware I'd submitted my application because I had not yet done that. I... See more

Company replied

Rated 3 out of 5 stars

Easy start, excellent follow up of the operators but expensive cost. To be improved, the upload of the personal pictures should prompt to open the phone's camera.

Company replied

Rated 4 out of 5 stars

Experience was good but I bought the wrong product. My travel companion got the UK ETA for around 20 pounds (less than $30 US Dollars) for our 3 day visit whereas I paid ~$114 US Dollars; very expensi... See more

Company replied

Rated 4 out of 5 stars

It was relatively easy to complete and I received confirmation the next day. I do question the need for a visa as the information requested was very similar to that on my passport. At a cost of about... See more

Company replied


Company details

  1. Visa and Passport Office

Written by the company

At UK Visa Portal, we exist for one purpose: to make entering the United Kingdom simpler, faster, and stress-free for travellers worldwide. We are a specialist team devoted exclusively to UK Electronic Travel Authorisations (ETAs) and wider UK immigration permissions. While others offer generic global services, we focus solely on the United Kingdom—mastering every detail of Britain’s evolving entry requirements so you don’t have to. Our secure, intuitive platform and expert guidance transform what is often a daunting process into a clear, confident experience. From your very first click to final approval, we ensure every application is accurate, complete, and submitted without unnecessary delays or confusion. Backed by in-depth knowledge of the British immigration system and supported by our multilingual customer care team, we help thousands of visitors, families, business travellers, and students each year secure their permission to travel with ease and certainty. At UK Visa Portal, we don’t just process applications—we remove the worry, so you can focus on what truly matters: your journey to the United Kingdom.


Contact info

3.5

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 69% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Simple and good explained on-line…

Simple and good explained on-line procedure. Quite easy to fill out the templates!

May 18, 2026
Unprompted review
UK Visa Portal logo

Reply from UK Visa Portal

Hi Christoph,

Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.

We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.

If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.

Thanks again for your kind words and for choosing UK Visa Portal!

Warm regards,
UK Visa Portal Support Team

Rated 5 out of 5 stars

Easy to complete

Easy to complete, not many data required.

May 19, 2026
Unprompted review
UK Visa Portal logo

Reply from UK Visa Portal

Hi Marcelo,

Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.

We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.

If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.

Thanks again for your kind words and for choosing UK Visa Portal!

Warm regards,
UK Visa Portal Support Team

Rated 5 out of 5 stars

Thoughtful and responsive treatment

Jherson was pleasant and extremely responsive. I am not accustomed to such personal attention from a government-related interface.

May 19, 2026
Unprompted review
UK Visa Portal logo

Reply from UK Visa Portal

Hi john,

Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.

We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.

If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.

Thanks again for your kind words and for choosing UK Visa Portal!

Warm regards,
UK Visa Portal Support Team

Rated 5 out of 5 stars

very well designed process

very well designed process, amazing experience.

May 18, 2026
Unprompted review
UK Visa Portal logo

Reply from UK Visa Portal

Hi Bruno,

Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.

We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.

If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.

Thanks again for your kind words and for choosing UK Visa Portal!

Warm regards,
UK Visa Portal Support Team

Rated 5 out of 5 stars

The process was clear

The process was clear, concise and fast!

May 16, 2026
Unprompted review
UK Visa Portal logo

Reply from UK Visa Portal

Hi Customer,

Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.

We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.

If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.

Thanks again for your kind words and for choosing UK Visa Portal!

Warm regards,
UK Visa Portal Support Team

Rated 5 out of 5 stars

Clear and prompt

May 18, 2026
Unprompted review
UK Visa Portal logo

Reply from UK Visa Portal

Hi Robert S,

Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.

We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.

If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.

Thanks again for your kind words and for choosing UK Visa Portal!

Warm regards,
UK Visa Portal Support Team

Rated 1 out of 5 stars

We have been scammed

We have been scammed: this is not a government site. We paid 86 euros for an ETA, while it costs 23 if you order the ETA via a government site. With special thanks to Google, which places the UK Visa Portal site at the top of the search results.

May 18, 2026
Unprompted review
Rated 1 out of 5 stars

Ranking as one the top results, not sure if scammed

Ranking as one the top results as websites for uk visa, but realy unbelivable high pricing, did not see the price comming until beeing it billed by credit card company.
Now i am not sure if Visa is 100 % legit and now i have to repeat procedure and payment on official Site.
This looks like SCAM, only use official UK Site for this Service!

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

It was very easy and very quick

It was very easy and very quick

May 18, 2026
Unprompted review
UK Visa Portal logo

Reply from UK Visa Portal

Hi Alejandro,

Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.

We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.

If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.

Thanks again for your kind words and for choosing UK Visa Portal!

Warm regards,
UK Visa Portal Support Team

Rated 5 out of 5 stars

ETA request

though it wasn't disclosed up front that there were processing fees on top of the actual price ( making the total spring from 20 to a whopping 86 for the most basic processing time) the site was easy to use and prcessed my application super fast. i paid for that most basic time, up to 24 hours, but i had my confirmation in the email within half an hour.

May 18, 2026
Unprompted review
UK Visa Portal logo

Reply from UK Visa Portal

Hi Esmee,

Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.

We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.

If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.

Thanks again for your kind words and for choosing UK Visa Portal!

Warm regards,
UK Visa Portal Support Team

Rated 5 out of 5 stars

Simple Quick and expensive!

Simple Quick and expensive

May 18, 2026
Unprompted review
UK Visa Portal logo

Reply from UK Visa Portal

Hi bernard,

Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.

We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.

If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.

Thanks again for your kind words and for choosing UK Visa Portal!

Warm regards,
UK Visa Portal Support Team

Rated 5 out of 5 stars

All the process was very easy

All the process was very easy. Quick answers. User friendly.

May 18, 2026
Unprompted review
UK Visa Portal logo

Reply from UK Visa Portal

Hi Isabel,

Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.

We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.

If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.

Thanks again for your kind words and for choosing UK Visa Portal!

Warm regards,
UK Visa Portal Support Team

Rated 4 out of 5 stars

Overall good

Overall good. Helpful support. A bit difficult to upload pictures correctly

May 18, 2026
Unprompted review
UK Visa Portal logo

Reply from UK Visa Portal

Hi Filip,

Thank you so much for sharing your feedback with us! We truly appreciate you taking the time to let us know about your experience, as it helps us improve and provide even better service.

We’re grateful that you chose UK Visa Portal, and we’re committed to making sure your experience is smooth, easy, and hassle-free. If there’s anything else we can do to assist you, please don’t hesitate to reach out to our support team—we’re always happy to help.

Thanks again for your time and for being a valued customer.

Warm regards,
UK Visa Portal Support Team

Rated 5 out of 5 stars

good build up of the questions

May 19, 2026
Unprompted review
UK Visa Portal logo

Reply from UK Visa Portal

Hi A. Heijstek,

Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.

We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.

If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.

Thanks again for your kind words and for choosing UK Visa Portal!

Warm regards,
UK Visa Portal Support Team

Rated 5 out of 5 stars

Quick response times with excellent and friendly service.

Quick response times with excellent communication back and forth. My urgent need was understood. I told my wife a lot of companies could learn a lot about customer service from you.

May 18, 2026
Unprompted review
UK Visa Portal logo

Reply from UK Visa Portal

Hi Robert,

Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.

We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.

If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.

Thanks again for your kind words and for choosing UK Visa Portal!

Warm regards,
UK Visa Portal Support Team

Rated 5 out of 5 stars

Turn around time was surprisingly quick

The turn around time was surprisingly quick—less than an hour and when another Passport photo for my wife was needed, an officer called me, personalizing the process.

May 18, 2026
Unprompted review
UK Visa Portal logo

Reply from UK Visa Portal

Hi Robert S.,

Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.

We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.

If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.

Thanks again for your kind words and for choosing UK Visa Portal!

Warm regards,
UK Visa Portal Support Team

Rated 5 out of 5 stars

Great experience

Great experience

May 18, 2026
Unprompted review
UK Visa Portal logo

Reply from UK Visa Portal

Hi Robert,

Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.

We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.

If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.

Thanks again for your kind words and for choosing UK Visa Portal!

Warm regards,
UK Visa Portal Support Team

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