I was confused why I needed to put an extra picture of myself (and each of my family members) besides my passport photo. I wasn't aware I'd submitted my application because I had not yet done that. I... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy start, excellent follow up of the operators but expensive cost. To be improved, the upload of the personal pictures should prompt to open the phone's camera.
Company replied
Experience was good but I bought the wrong product. My travel companion got the UK ETA for around 20 pounds (less than $30 US Dollars) for our 3 day visit whereas I paid ~$114 US Dollars; very expensi... See more
Company replied
It was relatively easy to complete and I received confirmation the next day. I do question the need for a visa as the information requested was very similar to that on my passport. At a cost of about... See more
Company replied
Company details
Written by the company
At UK Visa Portal, we exist for one purpose: to make entering the United Kingdom simpler, faster, and stress-free for travellers worldwide. We are a specialist team devoted exclusively to UK Electronic Travel Authorisations (ETAs) and wider UK immigration permissions. While others offer generic global services, we focus solely on the United Kingdom—mastering every detail of Britain’s evolving entry requirements so you don’t have to. Our secure, intuitive platform and expert guidance transform what is often a daunting process into a clear, confident experience. From your very first click to final approval, we ensure every application is accurate, complete, and submitted without unnecessary delays or confusion. Backed by in-depth knowledge of the British immigration system and supported by our multilingual customer care team, we help thousands of visitors, families, business travellers, and students each year secure their permission to travel with ease and certainty. At UK Visa Portal, we don’t just process applications—we remove the worry, so you can focus on what truly matters: your journey to the United Kingdom.
Contact info
London, United Kingdom
- contact@ukvisaportal.com
- ukvisaportal.com
3.5
Average
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 69% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We have been scammed
We have been scammed: this is not a government site. We paid 86 euros for an ETA, while it costs 23 if you order the ETA via a government site. With special thanks to Google, which places the UK Visa Portal site at the top of the search results.
May 18, 2026
Unprompted review
Ranking as one the top results, not sure if scammed
Ranking as one the top results as websites for uk visa, but realy unbelivable high pricing, did not see the price comming until beeing it billed by credit card company.
Now i am not sure if Visa is 100 % legit and now i have to repeat procedure and payment on official Site.
This looks like SCAM, only use official UK Site for this Service!
May 18, 2026
Unprompted review
Reply from UK Visa Portal
Hi Alejandro,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
ETA request
though it wasn't disclosed up front that there were processing fees on top of the actual price ( making the total spring from 20 to a whopping 86 for the most basic processing time) the site was easy to use and prcessed my application super fast. i paid for that most basic time, up to 24 hours, but i had my confirmation in the email within half an hour.
May 18, 2026
Unprompted review
Reply from UK Visa Portal
Hi Esmee,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
Reply from UK Visa Portal
Hi bernard,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
All the process was very easy
All the process was very easy. Quick answers. User friendly.
May 18, 2026
Unprompted review
Reply from UK Visa Portal
Hi Isabel,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
Overall good
Overall good. Helpful support. A bit difficult to upload pictures correctly
May 18, 2026
Unprompted review
Reply from UK Visa Portal
Hi Filip,
Thank you so much for sharing your feedback with us! We truly appreciate you taking the time to let us know about your experience, as it helps us improve and provide even better service.
We’re grateful that you chose UK Visa Portal, and we’re committed to making sure your experience is smooth, easy, and hassle-free. If there’s anything else we can do to assist you, please don’t hesitate to reach out to our support team—we’re always happy to help.
Thanks again for your time and for being a valued customer.
Warm regards,
UK Visa Portal Support Team
good build up of the questions
May 19, 2026
Unprompted review
Reply from UK Visa Portal
Hi A. Heijstek,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
Quick response times with excellent and friendly service.
Quick response times with excellent communication back and forth. My urgent need was understood. I told my wife a lot of companies could learn a lot about customer service from you.
May 18, 2026
Unprompted review
Reply from UK Visa Portal
Hi Robert,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
Turn around time was surprisingly quick
The turn around time was surprisingly quick—less than an hour and when another Passport photo for my wife was needed, an officer called me, personalizing the process.
May 18, 2026
Unprompted review
Reply from UK Visa Portal
Hi Robert S.,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
Reply from UK Visa Portal
Hi Robert,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
The process was easy and fast
The process was easy and fast, also the assistance was excellent. The only thing I'd add is to say you can scan your passport as well as take a picture since my phone camera is not the best and it took awhile before I asked about it-was helped though promptly on the matter.
May 18, 2026
Unprompted review
Reply from UK Visa Portal
Hi Emily,
Thank you so much for sharing your feedback with us! We truly appreciate you taking the time to let us know about your experience, as it helps us improve and provide even better service.
We’re grateful that you chose UK Visa Portal, and we’re committed to making sure your experience is smooth, easy, and hassle-free. If there’s anything else we can do to assist you, please don’t hesitate to reach out to our support team—we’re always happy to help.
Thanks again for your time and for being a valued customer.
Warm regards,
UK Visa Portal Support Team
Quick and professional
Very professional staff, ready to support and promptly solve the issues.
May 17, 2026
Unprompted review
Reply from UK Visa Portal
Hi Anonimous,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
This site appears to be a complete…
This site appears to be a complete scam! They are not the official site for a UK visa. They took $102 dollars immediately from my credit card but won't process my documents. STAY AWAY! Go to uk.gov instead
May 18, 2026
Unprompted review
Convenient because I could complete everything from my phone
I completed my entire UK ETA application during a train ride without needing a computer. The mobile experience was surprisingly smooth and I received confirmation updates almost immediately afterward.
May 4, 2026
Unprompted review
Reply from UK Visa Portal
Hi Martha,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
Worth it for the peace of mind
I know some travelers prefer applying alone, but personally I liked having experts review the application first. It made the entire UK visa process feel more secure and much less confusing.
April 30, 2026
Unprompted review
Reply from UK Visa Portal
Hi Mark,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
Fast UK ETA approval during a stressful travel situation
I was already dealing with cancelled flights and rebooking problems when I realized I still needed a UK ETA before traveling onward through London. At that point I just wanted the process handled correctly without adding more stress. What stood out with UK Visa Portal was the speed of communication. Every time I emailed with a question, somebody responded quickly with actual answers instead of copy-paste replies. The timeline updates were also extremely helpful because I always knew whether my application was under review, submitted, or finalized. That transparency made the whole process feel much more trustworthy. Thankfully the approval arrived in time and I was able to continue my trip without complications.
April 29, 2026
Unprompted review
Reply from UK Visa Portal
Hi Marina,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
Experience was good but I bought the…
Experience was good but I bought the wrong product. My travel companion got the UK ETA for around 20 pounds (less than $30 US Dollars) for our 3 day visit whereas I paid ~$114 US Dollars; very expensive!!! Is there anyway to get some money refunded to my credit card??
May 17, 2026
Unprompted review
Reply from UK Visa Portal
Hi Jessie,
Thank you so much for sharing your feedback with us! We truly appreciate you taking the time to let us know about your experience, as it helps us improve and provide even better service.
We’re grateful that you chose UK Visa Portal, and we’re committed to making sure your experience is smooth, easy, and hassle-free. If there’s anything else we can do to assist you, please don’t hesitate to reach out to our support team—we’re always happy to help.
Thanks again for your time and for being a valued customer.
Warm regards,
UK Visa Portal Support Team
Reply from UK Visa Portal
Hi Michelle,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
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