Ulefone Reviews 1,348

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the durability and ruggedness of the phones, often highlighting their ability to withstand harsh conditions and accidental drops. People frequently praise the quality of the hardware and the impressive performance of the devices. Reviewers also find the phones to offer good value for money and are satisfied with the overall product quality. However, some customers experienced significant dissatisfaction with customer service, citing issues with responsiveness, lack of resolution for problems, and difficulties with the repair process. There are also complaints about the user experience, including sluggish performance, poor camera quality, and problems with battery life and charging. Some people reported that phones did not last as long as expected or developed faults shortly after purchase, with difficulties in getting these issues resolved.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and performance. Many customers praise the... See more

Quality

Consumers find quality to be ambiguous, with many reviewers impressed by the quality of devices and service,... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers praising the excellent after-sales... See more

User experience

Customers had negative experiences with user experience, citing issues such as the phone case hanging off,... See more

Customer communications

Users describe ambiguous interactions with contact. Some customers reported positive experiences, noting... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Armor 29 pro supposed to be rugged and last long time but mine is cracked and broken after 6months worst than any other phone I had. Camera is poor, battery life good but its nothing special from the... See more

Rated 3 out of 5 stars

Sluggish performance at times despite it's large battery capacity. Might need system enhancements through updates. Quite serviceable and the use case of this mobile phone is wide ranging.

Rated 3 out of 5 stars

I've used the Armor 7 for 5+ years. Here's my experience... Overall, the phone is quite durable. It's is brickish. Pretty heavy. It's been used and abused. The screen glass, surprisingly,... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

Let everyone find a mobile phone that suits you. Please contact our devoted Customer Service Team for any issues service@ulefone.com


Contact info

3.4

Average

TrustScore 3.5 out of 5

1K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 68% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

11p Note

11p Note. Front camera stopped working. Not enough memory for basic apps. I will never buy a Ulifone again. I can't get support unless I list date bought at Amazon and order number. I can't locate this now. Second time front camera crapped out. To use a website search engine I need to go through my apps and clear all cache's or phone stalls. The first time the front camera stopped work it was corrected mysteriously from China? after I contacted Ulefone. I don't know how they accessed my camera without my expressed permission.

April 7, 2023
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Rated 5 out of 5 stars

ULEFONE are fair , honest and good mobile phone.

Well, although the inclusion of Google maps etc makes the phone rather expensive on data. The company have helped me get the phone back to them for a refund .
I am very impressed by this company on honesty and fair trading. If you are in for a very good, smart looking Android mobile phone at a very fair price, then look no further. It domes with a good waterproof cover in clear. ULEFONE should be on your list. I am disabled, and when you get an honest company, it is a revilation. Good one ULEFONE..

March 20, 2023
Unprompted review
Rated 5 out of 5 stars

True rugged

Smartphones nowadays are claiming to be of quality in terms of ruggedness. But these smartphones covered in glass both fromt and back are so scary to use. And once you break or crack them, repairs are so expensive. Ulefone provides quality phone that will ease your mind.

March 20, 2023
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Rated 5 out of 5 stars

Solid

This phone is like a brick , can take anything but with high performance as any other smartphone.

May 12, 2022
Unprompted review
Rated 4 out of 5 stars

(A fan from Pakistan)There are many fans of your company in…

I never bought anything from ulephone but i often see reviews and uniques specs of this mobile phone company which create a difference from market.like me there are many fans of your company in pakistan.Pakistan has a lot of space for new mobile companies which can provide cheap quality phones.If you will introduce your phones in our local market,you will earn a huge fame and profit.By the way if i won this give away i will give this to my father.inshallah💗

March 19, 2023
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Rated 5 out of 5 stars

I have Ulephone Power Armor 3w.

I have Ulephone Power Armor 3w.
Like Ulephone phones because they are durable and the sound system will duo speakers is unstoppable.
These are a great piece of technology that stands the test of time.
Nice and strong phones.
Ulephone is a phone to have.
Strong phones and durable batteries.

March 16, 2023
Unprompted review
Rated 5 out of 5 stars

I'm really clumsy

I'm really clumsy, my ulefone takes several falls a day, it fell off the moving bike with only scratches. I dive in rivers and am always satisfied with my ulefone.

March 15, 2023
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Rated 5 out of 5 stars

My Armor 17 Pro was the least unlikely…

My Armor 17 Pro was the least unlikely one to become a truly awesome daily driver. I was hesitant, given its heft but now I'm unable to put it down. It gives me great comfort knowing that it can take on the elements with a breeze. It's fast, capable and understated in design.

Love it, love it.

March 15, 2023
Unprompted review
Rated 5 out of 5 stars

Rugged, cheap, reliabel

Why buy an expencive phone that can break when you can buy an Ulefone that is cheaper and survives everything, cold, heat ,dust,drop from heights. I have never experienced trouble with the 3 phones i used the last 7 years

March 15, 2023
Unprompted review

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