Product range and delivery service unusually good. Just loved the humorous/light hearted "advice of despatch " - in fact circulated this to all my online friends who agreed that this nicely tied u... See more
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I ordered a few bottles of dye, and the package arrived safely at my home adress in France, and very quickly to boot. Before my order, I had the occasion of contacting customer service, and the answe... See more
I have ordered from Unique Looks before and sometimes it can take awhile to get my package so I waited a couple of months before I enquired because I ordered just before christmas. I still haven't... See more
First time ordered from Unique Looks that were a little crazy. Eventually sorted out and products arrived safely in Australia within about 5 days. Have just finished my second order and products are... See more
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Cheap, well packed and fast. What can I ask more ?
Good website let down by email customer service.
I have been pleased with the products I have received. However I have had to contact unique looks by email and think this part of their service totally let's them down.

Reply from Uniquelooks.com
Perfect
I recommend Uniquelooks to everyone! Great service and super fast shipping! Will buy from you guys again as soon as possible! Kind regards from Norway
Awful customer service, would never use the company again
I sent them an email to cancel my order just 1 day after i had placed the order, which is legit according to their return and refund policies. However, Its been a week and i still haven't got any reply from them, which makes me think they are a scam or something like that. Would never recommend this company.

Reply from Uniquelooks.com
smart easy website, simple purchase and fast international delivery.
I came up on this website after being referred to it by my hairdresser and have been very happy with the prices and speed of the international delivery!
Fabulous,Amazing,5******
Great people to deal with, excellent products and super fast free delivery, would highly recommend.
Very happy with the products and service
I have used this company a few times now and would have no hesitation in recommending them to anyone. I particularly like the little notes that come in the mail with the products.
Excellent service with a wonderful quirky side!
The despatch e-mail had my sides aching, it was wonderful and hilarious. Then when the package arrived there was a lovely note in the box along with a packet of Love Hearts! Brilliant!!
Awful service - will never use again!
I placed my order three weeks ago, but never received my item (even though the delivery message I received indicated that I would receive it within 3-7 days). I emailed the company numerous times to get an update on my order, but they never bothered replying. I also rang them on several occasions during their opening hours, but they never answered. Eventually, after much hassle and many emails, they eventually cancelled my order. They never even offered so much as an apology for the inconvenience caused. This is an appalling service, and I will make sure to inform all my friends never to use it. The fact that they didn't even offer an apology is indicative of extremely poor customer service - they really aren't doing themselves any favors.

Reply from Uniquelooks.com
Extremely Poor.
I ordered hair products in late March. I received an email saying they had been dispatched 1 week later and to date they still have not arrived. It is now April 17th. When I emailed to enquire where my products were I received an automatically generated reply. I am a very dissatisfied customer who is highly unlikely to purchase anything from this website again.

Reply from Uniquelooks.com
poor service
Ordered product 31stMarch no product money gone outof my account .When i called the company just a recorded message each time Tried to track order just says processing order

Reply from Uniquelooks.com
Total Satisfaction
Bought a Kevin Murphy Rinse from Uique looks and was totally satisfied with every aspect of the transaction.
Poor shipping time and communication
I will continue shopping with unique looks because of the prices however my most recent order didn't ship for 2 weeks and i received no explanation about it- nor did they reply to my email enquiry.

Reply from Uniquelooks.com
Excellent service
Fast shipping and extremely service minded - will shop again :)
Quick and Easy
Order arrived quickly and was accurate, will shop again!
Love my product
thank you for sending me my beauty goodies the other day... and many thanks for sending some samples too, they are very much appreciated.. If only the mail will bring them to me sooner I would of given you a 5 star service... Not to bear I will be back for more as the price was great. x
FABULOUS FROM START TO FINISH
Will definitely buy from you again. What wonderful, fun service you offer.
Thank you!!
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