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Review summary

Created with AI, based on recent reviews

Looking at 217 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, describing them as helpful, patient, and dedicated. Many highlight the personalized guidance received throughout the application process, making it feel easy and stress-free. The customer service is frequently commended for its clear communication, quick responses, and the team's commitment to ensuring a smooth user experience. The service provided is often described as outstanding, with people appreciating the efficiency and the comprehensive assistance offered, from detailed explanations to help with student finance applications. Reviewers are particularly impressed with the team's ability to make complex processes understandable and to provide a supportive environment.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team's... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the team's helpfulness and... See more

User experience

Reviewers express high satisfaction with the user experience, highlighting the seamless and supportive... See more

Service

Customers had positive experiences with service, describing it as excellent, outstanding, and one of the best... See more

Application

Clients share positive opinions on the app, with many expressing gratitude for the assistance provided.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've loved my time here at UniUpp. The staff, from day one has been incredibly supportive/pushing us to excel, inspiring and really feels like a FAMILY – everyone wants the students to succeed. I love... See more

Company replied

Rated 5 out of 5 stars

Uni Upp has been a true blessing on my journey to university. Their process is fast, smooth, and so well-organized—they genuinely take care of everything, making it all feel so easy. They pay attentio... See more

Rated 5 out of 5 stars

It's amazing and highly professional the way you're being treated with curtesy and kindness. Every single person I've spoken to from Dr Salman, Sadiya to mention a few.. have taken time to explain in... See more

Company replied

Rated 5 out of 5 stars

The UniUpp team works incredibly hard - each member puts in their full effort to sort out issues efficiently and makes sure things get done quickly. It is clear that the company is doing a great job a... See more

Company replied


Company details

  1. University
  2. Educational Consultant

Written by the company

A Better Way Into University - we help learners across the UK secure their university spot regardless of background or qualification


Contact info

4.9

Excellent

TrustScore 5 out of 5

214 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My Experience

After many years of selft doubt, I always thought university was only for qualifications from college and when I got a the phone call from my dad to ask if I wanted to go to university I didn't need qualifications, I thought yes let me give it go and I've only gone and got my place in university!! I'm truly grateful to GBS for this incredible opportunity and very excited to get started!!

Thankyou GBS!
Kariba Lawson

September 23, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you, Kariba, for sharing your inspiring journey 🙌. It’s wonderful to hear that you overcame self-doubt and secured your place at university. We’re so glad to have been part of your story — wishing you all the success as you begin this exciting new chapter!

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Rated 5 out of 5 stars

Absolutely wonderful people

Absolutely wonderful people
very helpful and they catered to all my needs

September 22, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you, Missy! 💫 We’re delighted that you found the team so helpful and attentive to your needs. It’s always our goal to give every student the support they deserve — wishing you the very best moving forward!

Rated 5 out of 5 stars

I have always wanted to do my degree…

I have always wanted to do my degree but wasn't sure where to start from. UniUpp team helped me through the process. I am grateful that I have contacted them.
Thank you so much .

September 18, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much, Lou! 🌟 We’re really happy we could help you take the first step towards your degree. It’s a privilege to support students like you in achieving their goals. Best of luck with your studies ahead!

Rated 5 out of 5 stars

My experience was great and helpful

My experience was great has I appreciated the help the company has given. Understanding my needs. I feel I was supported when I was unsure. The help I received made me feel more confident into taking on this degree course. I would recommend anyone who wanted to study to apply. The support I received was remarkable and I found this to be appreciated.

September 20, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for your thoughtful review! 💚
We’re delighted to hear that you felt supported and understood throughout your journey with us. Building confidence and providing clear guidance are at the heart of what we do, so it’s wonderful to know it made such a positive difference for you. Your recommendation means a lot, and we’re so proud to have been part of your step into higher education.

Rated 5 out of 5 stars

The staff are so friend and everything was so fast and easy.

I’m so happy i got in touch with UniUpp, I’ve already wanted to continue my education to have a better experience, Thanks to UniUpp they have made it possible, All the staff are so friendly, I’m finally going to be able to continue my Education in to university level, thanks to UniUpp.

September 18, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for your wonderful review! 💚
We’re delighted to hear that your journey with UniUpp has been smooth, fast, and supportive. Our team works hard to make education pathways simple and accessible, so it’s amazing to know we could help you continue your studies at university level. Wishing you every success as you move forward in your education!

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Rated 5 out of 5 stars

Professional approach from all staff

Professional approach from all staff, smooth simless process throughout the application and preparation.

I will recommend them to anyone interested with applying for university.

September 18, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you for your kind words and recommendation! 🌟
We’re so pleased to hear that you found the process smooth and professional from start to finish. Our team takes pride in making applications as simple and stress-free as possible, and it’s wonderful to know that came through in your experience. We truly appreciate your support!

Rated 5 out of 5 stars

Super helpfull team

Super helpfull team, supportive and on the ball. They guided you through the process with amazing clarity, it felt so easy and smoothsailing. Thank you Dr Salman!

September 16, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for your wonderful feedback! 💚
We’re delighted to hear that you found the process smooth, clear, and supportive. Dr. Salman and the whole UniUpp team are passionate about guiding students every step of the way, so your kind words mean a lot. Wishing you every success on your university journey ahead!

Rated 5 out of 5 stars

Thank you for supporting me on this academic journey

I cant thank UniUpp enough im only 21 and i had lost all my confidence in going back to education UniUpp gave me the confidence and support i need to apply for their courses they helped every step of the way and im truly beyond grateful theyve made sure to answer every question i had i cant wait for what this journey begins and once again i thank UniUpp for their support in my academic journey

September 16, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for sharing your inspiring journey! 🌟
We’re truly honoured to have played a part in helping you regain your confidence and take this important step back into education. It means so much to know that our support made a difference for you at such a key moment in your life. We’ll be cheering you on every step of the way and can’t wait to see all that you achieve on your academic journey.

Rated 5 out of 5 stars

Amazing experience

I applied for uni on a whim so I wasn’t too sure about this. However, the team was amazing, they’re all super friendly and assured me throughout the process. They’ve done nothing but support me and make sure I have everything to be prepared for the assessments. I got my unconditional offer today as well, would highly recommend go everyone trying to get back into education

September 15, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you for your amazing review! 💚
We’re so glad to hear that our team could make the process reassuring and supportive for you. Congratulations on receiving your unconditional offer — that’s a huge milestone! 🎉 It’s inspiring to see you take this step, and we’re excited for all the opportunities ahead of you. Thank you for recommending us to others looking to get back into education.

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Rated 5 out of 5 stars

Thank you x

I’d like to thank everyone that was involved especially Christine,Sadiya, Mohammed one of the senior academic consultants and the main man Dr. Salman, the support system y’all have is very superb I thank you all x

September 15, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Hi Asia, this made our day! 🎉 Thanks for putting your trust in us. We’re thrilled you found the process clear and stress-free.

Rated 5 out of 5 stars

The customer service was lovely

The customer service was lovely, was helped every step of the way. Will definitely recommend if need be.

September 12, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for your kind words! 💚
We’re so glad to hear you had a positive experience with our customer service and felt supported every step of the way. Your recommendation means a lot to us, and we’ll continue working hard to provide the same level of care to every student.

Rated 5 out of 5 stars

I have always wanted to obtain a…

I have always wanted to obtain a university degree,
Unfortunately, the circumstances didn't allow me, and I didn't have a GCSE nor A-level to apply to university .
I had no idea that I could still go to university despite not having a GCSE or A-level until I came across the Uniup ad on YouTube.

I contacted them via email and the rest is history.
I sincerely would like to thank the entire Uniup team for all their support and help they gave me throughout the university application process.
You are the best !
today I can realize my dream and obtain the degree I've always dreamed of.
Linda Grace

September 12, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for sharing your inspiring story, Linda! 🌟
We’re absolutely thrilled to hear that you’ve been able to pursue your dream of going to university despite the challenges. It’s stories like yours that motivate us every day — proving that education should be accessible to everyone, no matter their background. We’re honoured to have supported you through the process, and we’re so proud that you can now achieve the degree you’ve always dreamed of.

Wishing you every success on this exciting new journey ahead — you’ve truly earned it! 🎓✨

Rated 5 out of 5 stars

Excellent treatment friendly and helpful

Excellent treatment friendly and helpful

September 11, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you for your kind review! 🌟
We’re so pleased to hear that you found the treatment friendly and helpful. Providing excellent support with care and respect is at the heart of what we do, and it’s wonderful to know that came across in your experience.

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Rated 5 out of 5 stars

I just wanted to say a massive thank…

I just wanted to say a massive thank you to the Uniupp team who helped me getting into university every step of the way and answered any questions I had

September 10, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for your kind words! 💚
We’re delighted to hear that our team was able to support you every step of the way and answer all your questions. Helping students achieve their goal of getting into university is exactly what drives us, and we’re so happy to have been part of your journey. Wishing you every success as you begin this exciting new chapter!

Rated 5 out of 5 stars

I have a very good experience with…

I have a very good experience with Uniu, mach appreciate for all the help 🫶

September 10, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you for your kind review! 🌟
We’re so glad to hear that you had a very good experience with us and truly appreciate your gratitude. Supporting students through their journey is what we’re here for, and it’s wonderful to know we could make a difference for you.

Rated 5 out of 5 stars

Excellent service

Excellent service. Fast replies and friendly staff who are happy to help all along the way.

Would definitely recommend!

September 10, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for your kind feedback! 💚
We’re delighted to hear that you found our service excellent, with fast replies and a friendly team always ready to help. Your recommendation means a lot to us, and we’ll continue working hard to make the journey smooth and supportive for every student.

Rated 5 out of 5 stars

i am so grateful for all the help and…

i am so grateful for all the help and support during my application with university.

September 10, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you for your kind words! 🌟
We’re so glad to hear that you felt supported throughout your university application. It’s always our goal to make the process as smooth and stress-free as possible, and we’re delighted we could help. Wishing you every success in your studies ahead!

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Rated 5 out of 5 stars

UniUpp helped me through out my process…

UniUpp helped me through out my process from a to z and made sure it was all correct. They also helped me find documents that I was struggling to find to make sure I get them through out my application. Thank you UniUpp administration for you’re help !!

September 3, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for your detailed feedback! 💚
We’re so pleased to hear that you felt fully supported from start to finish. Our team works hard to guide students through every step of the process — even with tricky documents — so it’s wonderful to know that made a difference for you. We truly appreciate your kind words and wish you the very best as you move forward in your studies!

Rated 5 out of 5 stars

Got an offer!

I’m so grateful for all the support I received during my university application. The team made the process feel so much easier and less stressful. A special thank you to Sadiyah, she was absolutely brilliant! She guided me with patience and kindness, especially when it came to preparing for my interview. Because of her help, I felt confident and ready, and now I’m so happy to say I’ve been accepted into university. Couldn’t have done it without their encouragement and support!

September 1, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Congratulations on your offer! 🎉
We’re absolutely thrilled to hear this wonderful news and so glad that you felt supported and confident throughout the process. A special thank you for your kind words about Sadiyah — she will be delighted to know her guidance and encouragement made such a difference. We’re honoured to have been part of your journey, and we can’t wait to see all that you achieve at university.

Rated 5 out of 5 stars

IThe advisor was very helpful and…

IThe advisor was very helpful and supportive.

September 9, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you for your kind feedback! 🌟
We’re so glad to hear that your advisor was helpful and supportive throughout the process. Providing personal guidance and care is something we take pride in, and it’s great to know it made a positive difference for you.

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