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Review summary

Created with AI, based on recent reviews

Looking at 217 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, describing them as helpful, patient, and dedicated. Many highlight the personalized guidance received throughout the application process, making it feel easy and stress-free. The customer service is frequently commended for its clear communication, quick responses, and the team's commitment to ensuring a smooth user experience. The service provided is often described as outstanding, with people appreciating the efficiency and the comprehensive assistance offered, from detailed explanations to help with student finance applications. Reviewers are particularly impressed with the team's ability to make complex processes understandable and to provide a supportive environment.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team's... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the team's helpfulness and... See more

User experience

Reviewers express high satisfaction with the user experience, highlighting the seamless and supportive... See more

Service

Customers had positive experiences with service, describing it as excellent, outstanding, and one of the best... See more

Application

Clients share positive opinions on the app, with many expressing gratitude for the assistance provided.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've loved my time here at UniUpp. The staff, from day one has been incredibly supportive/pushing us to excel, inspiring and really feels like a FAMILY – everyone wants the students to succeed. I love... See more

Company replied

Rated 5 out of 5 stars

Uni Upp has been a true blessing on my journey to university. Their process is fast, smooth, and so well-organized—they genuinely take care of everything, making it all feel so easy. They pay attentio... See more

Rated 5 out of 5 stars

It's amazing and highly professional the way you're being treated with curtesy and kindness. Every single person I've spoken to from Dr Salman, Sadiya to mention a few.. have taken time to explain in... See more

Company replied

Rated 5 out of 5 stars

The UniUpp team works incredibly hard - each member puts in their full effort to sort out issues efficiently and makes sure things get done quickly. It is clear that the company is doing a great job a... See more

Company replied


Company details

  1. University
  2. Educational Consultant

Written by the company

A Better Way Into University - we help learners across the UK secure their university spot regardless of background or qualification


Contact info

4.9

Excellent

TrustScore 5 out of 5

214 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Uni App team has guided me throughout…

Uni App team has guided me throughout the whole process of applying to Uni. With their help and guidance I found the whole process straight forward and stress free. I wanted to apply to Uni for a long while now and thanks to them I have succeeded. Thank you very much to the whole UniApp Team.

September 8, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for your wonderful review! 💚
We’re delighted to hear that the process felt straightforward and stress-free for you. It’s fantastic to know that with our guidance you were able to achieve your goal of applying to university. Your success is exactly why we do what we do, and we’re so proud to have supported you on this journey.

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Rated 5 out of 5 stars

They made my applying experience so…

They made my applying experience so easy and helped me every step of the way. They was easy to contact, and their communication was great. Couldn’t ask for anything better. Thank you.

September 8, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you for your amazing feedback! 🌟
We’re so happy to hear that your application experience felt easy and well-supported from start to finish. Clear communication and being available whenever needed are priorities for us, so it’s wonderful to know that made a difference. Wishing you every success as you move forward with your studies!

Rated 5 out of 5 stars

Amazing service

Amazing service

September 8, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you for your kind review! 💚
We’re so glad to hear you found our service amazing. Your feedback means a lot to us, and we’ll continue working hard to provide the same level of support to every student we help.

Rated 5 out of 5 stars

I was in a dead end when it came to my…

I was in a dead end when it came to my education physically and emotionally drained and wanted nothing more than to get into uni and continue my education to get me out of this hole until I contacted Uniupp in regard to this. They carefully guided me through my interview and helped me within the assessments getting me ready for them and also supporting me by writing answers that were guaranteed to get me through. I am incredibly thankful to especially Dr Salman who has been so compassionate, diligent and patient while motivating me along the way and doing most of the communication with the uni to ensure the best possible outcome to which I got into the uni successfully! Dr Salman has also helped me emotionally and I have felt so incredibly supported during this stressful time in my life. Please let this be your first choice in getting the support to get into uni as I am so grateful and blessed to have been supported int his way

September 6, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for sharing your powerful story and heartfelt words! 💚
We’re truly honoured that you trusted UniUpp during such a challenging time, and we’re delighted to hear that you felt fully supported both academically and emotionally. Your kind words about Dr. Salman mean so much — his dedication, compassion, and patience are exactly what we strive to bring to every student’s journey.

We’re so proud that you achieved your goal of getting into university, and we wish you every success as you continue your studies. Your resilience is inspiring, and we’re grateful to have been part of your journey.

Rated 5 out of 5 stars

It's amazing and highly professional…

It's amazing and highly professional the way you're being treated with curtesy and kindness. Every single person I've spoken to from Dr Salman, Sadiya to mention a few.. have taken time to explain in details and guide me through the admission process. Well-done and thank you.

September 3, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for your kind and thoughtful review! 🌟
We’re delighted to hear that you experienced professionalism, courtesy, and kindness throughout your journey with us. Your appreciation for Dr. Salman, Sadiya, and the team means a lot — they are dedicated to making sure every student feels fully supported and informed every step of the way.

We’re so proud to have been able to guide you through the admission process and wish you every success in your studies ahead!

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Rated 5 out of 5 stars

University Placement

I have found the support extremely helpful whilst applying for my first time at university to study Health and Social Care. The guidance has not only given me confidence in the application process but has also continued to support me as I prepare to start my studies. Balancing work, family life, and education can be challenging, but this ongoing support has made the transition much easier and has encouraged me to stay focused on my goals.”

July 17, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you for your thoughtful review! 💚
We’re so pleased to hear that our support has helped you feel confident in the application process and continues to guide you as you prepare for your studies in Health and Social Care. Balancing work, family, and education is no small task, and we’re honoured to have made that transition smoother for you. We’re inspired by your dedication and wish you every success as you begin this exciting new chapter!

Rated 5 out of 5 stars

They was a lot of help they helped me…

They was a lot of help they helped me will literally the whole application process

September 2, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for your kind feedback! 💚
We’re delighted to hear that you felt supported throughout the entire application process. Our goal is always to make the journey as simple and stress-free as possible, so it’s wonderful to know that our team’s help made a real difference for you. Wishing you every success in your university studies!

Rated 5 out of 5 stars

My experience with Uniupp has been…

My experience with Uniupp has been brilliant. The staff have been very helpful and supportive throughout the application process. Thank you very much Uniupp.

September 3, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for your wonderful review! 💚
We’re delighted to hear that your experience with UniUpp has been brilliant and that our team’s support made the application process smoother for you. Your kind words mean a lot, and we’re so proud to have been part of your journey.

Rated 5 out of 5 stars

This Team is Top Tier

This Team is Top Tier,

The level of support, clear, precise information and communication I have received from this team is incredible.

I was completely unsure about where to start with applying for my university degree also just completely nervous about the process etc.

The team made the process so easy and smooth , now been admitted to uni to pursue my Law degree which I’m super excited and passionate about.

Thanks to Every single member of this Team .
Seriously great work you all are doing.

Will recommend one hundred percent.

September 3, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for your incredible review! 🌟
We’re absolutely delighted to hear that our support, guidance, and communication made such a difference in helping you secure a place to study Law. It’s inspiring to see your excitement and passion for your degree, and we’re honoured to have played a role in your journey. Your recommendation and appreciation for the whole team mean the world to us — we’ll continue working hard to give every student the same top-tier experience.

Wishing you every success in your studies and future career in Law! ⚖️✨

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Rated 5 out of 5 stars

Efficient and really helpful team.

August 27, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you for your kind review! 🌟
We’re so glad to hear that you found our team efficient and really helpful. Providing clear, supportive, and timely assistance is what we strive for, and it’s great to know that came through in your experience.

Rated 5 out of 5 stars

Amazing

the staff are very helpful! My experience with this company has been very stress-free and it's been very good.

September 2, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for your lovely review! 🌟
We’re delighted to hear that your experience with us was stress-free and positive, and that our staff were able to be so helpful along the way. Making the process smooth and supportive is always our goal, and it’s great to know we achieved that for you.

Rated 5 out of 5 stars

First class support from beginning to end

Really supportive, giving clear constructive assistance. I Would highly recommend 👌

August 25, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you for your wonderful feedback! 🌟
We’re so pleased to hear that you felt supported from beginning to end, and that our guidance was clear and constructive. Your high recommendation means so much to us, and we’ll keep working hard to give every student the same first-class experience.

Rated 5 out of 5 stars

I love how the team is very helpful and…

I love how the team is very helpful and is by your side throughout the whole experience… they make sure you are ready for the interview and advise alot of great stuff

September 1, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for your kind review! 💚
We’re delighted to hear that you felt supported throughout the whole process and that our team was able to help you prepare confidently for your interview. Being by your side and giving the right advice is exactly what we aim for, so it’s wonderful to know it made a difference for you.

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Rated 5 out of 5 stars

Such amazing people helped me through…

Such amazing people helped me through the whole journey, reassured me were so patient and always came with solutions and made sure I got exactly what I wanted and needed.

August 29, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for your lovely review! 🌟
We’re thrilled to hear that you felt supported and reassured throughout the journey. Patience, clear solutions, and making sure students get exactly what they need are core to what we do, so it’s wonderful to know that came through in your experience.

Rated 5 out of 5 stars

UniUpp was great choice

UniUpp were very helpful and patient throughout the whole process which made me confident and and secure to go ahead and go back to study.
Couldn't be more thankful to them.

August 29, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for your kind words! 💚
We’re delighted to hear that our support and patience helped you feel confident and secure in taking the step to return to your studies. Your trust in UniUpp means a lot, and we’re so proud to have been part of your journey back into education.

Rated 5 out of 5 stars

Was very helpful and detailed in…

Was very helpful and detailed in preparation before and the during the process.

August 27, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you for your kind review! 🌟
We’re so glad to hear that you found our support helpful and detailed throughout the preparation and process. Ensuring that every step is clear and well-supported is exactly what we aim for, and it’s wonderful to know it made a positive difference for you.

Rated 5 out of 5 stars

They were very helpful in every single…

They were very helpful in every single way possible everyone was friendly and very welcoming i would recommend this to anyone

August 28, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for your wonderful review! 💚
We’re delighted to hear that you found our team helpful, friendly, and welcoming throughout your journey. Your recommendation means a lot to us, and we’re proud to have provided the support you needed every step of the way.

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Rated 5 out of 5 stars

The team was very useful and efficient

The team was very useful and efficient. Especially Sadiya. She helped me with the application process. Thank you.

August 28, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for your kind feedback! 🌟
We’re glad to hear that you found our team efficient and helpful, and we truly appreciate your special mention of Sadiya. She’ll be so pleased to know her support made a positive difference in your application process.

Rated 5 out of 5 stars

From the moment I started my journey

From the moment I started my journey, Uniapp has been supporting me with application and have answered all my questions. The team is friendly and easy to talk with and very knowledgeable and patient with me. Thank team for being there for me 🙏🏼

August 26, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you for your heartfelt review! 💚🙏
We’re so glad to hear that you felt supported right from the beginning of your journey. Our team always strives to be friendly, approachable, and patient, so it means a lot to know that made a difference for you. We’re honoured to have been by your side through the process and wish you every success in your studies ahead!

Rated 5 out of 5 stars

With good help we all can

I have applied for the un last week, the staff willing to help me the first day I was so really scared, they encourage me they supported me they reminded me that i can they build up my confidence , thank you so much. I really appreciate.

August 19, 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for your kind words! 💚
We’re so glad to hear that our team was able to encourage and support you from the very first day, helping you to build confidence and move forward with your university application. Taking that first step can feel scary, and we’re proud that you trusted us to guide you through it.

Wishing you all the best as you begin this exciting new chapter in your studies!

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