The dress is beautiful and the shipping timeline is accurate. The only issue was the delivery tracking on the Shop app showed that my dress was being delivered in the wrong state. I had to contact GOF... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The dress is beautiful. Beautiful fabric and workmanship. I love all your clothes. The dress is way too small even though I bought a large. I had bought a medium in a previous order and it fit well.... See more
Company replied
Great experience. Will purchase more in the future. Shipping was faster than expected for a package coming from China. Items are high quality and just as pictured. Plus, the sizing was accurate, wh... See more
Company replied
Truly Original Ideas ! Very beautiful ! Everyone is charmed when I wear the accessories from your brand . The clothes as well are extremely interesting ! All the components find each other in grace... See more
Company replied
Company details
Written by the company
Unlogical Poem is an independent fashion designer brand designed by Timmy tian, (also chief editor and co-founder of the conceptual fashion lifestyle magazine- Little thing Magazine), a graduate from Sichuan Art Institute fashion design major. We are an original womenswear design clothing brand, Unlogical Poem.The brand was founded in 2015.The company mainly focuses on women's wear, but it also offers accessories, bags and other fashion items.
Contact info
Shenzhen, China
- service@unlogicalpoem.com
- unlogicalpoem.store
4.3
Excellent
289 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great quality in fabric and great…
Great quality in fabric and great customer service. Will definitely buy again
January 8, 2024
Reply from unlogicalpoem.store
Thank you❤️
Advertisement
Lovely dress and fast shipping
Lovely dress and fast shipping
This designer's work is beautiful and unique, I'm delighted with my piece.
January 5, 2024
Reply from unlogicalpoem.store
Thank you❤️
Hat looks just like it does on website
Hat looks just like it does on website. Processing time from ordering to delivery was great
January 3, 2024
Reply from unlogicalpoem.store
Thank you.❤️
Beautiful wares!
I like the items offered on Unlogical Poem ... but can't afford to pay full price. I do like the Rabbit bag I ordered but the chain strap looks rather cheap. I plan on substituting it with same-color velvet ribbon if I can find suitable material.
December 21, 2023
Reply from unlogicalpoem.store
Hi, thank you for your feedback.❤️ Looking forward to your remade :)
Beautiful clothing that is timeless
March 11, 2023
Unprompted review
Reply from unlogicalpoem.store
Thank you❤️
Advertisement
Reply from unlogicalpoem.store
Thank you❤️
the necklace is stunning
the necklace is stunning, adorable and sturdy packaging with quick shipping. i am saving it for my wedding day, to wear or use on my bouquet! xo
December 18, 2023
Reply from unlogicalpoem.store
Thank you so much and Happy Wedding! 😘❤️❤️
Beautiful piece
Product is beautiful, exactly as pictured and nice quality. Had a little trouble with the delivery, took about a month to arrive but once I got in contact with the company they were helpful and followed up to make sure I did receive it. I would order from here again but leave enough time if you're planning on purchasing anything for a gift.
November 23, 2023
Reply from unlogicalpoem.store
Dear Customer, this is the first time we have received your contact. I have checked all our mailboxes again and there is no email from you. I am sorry that you have not received your goods so far. Due to the long distance of international logistics, some unexpected events may occasionally occur. Please understand.
I checked the logistics status of your order. The package has been delayed since December 7th after your local customs clearance was completed. We have contacted your local logistics company and asked them to process it for you as soon as possible.
We will continue to pay attention to the status of your package and will also use our gmail email address to send emails to your hotmail email address, please check it.
Again, please accept my most sincere apology. Please keep in touch and I hope you will receive the package as soon as possible.
Very happy with my purchase
Very cool little bag, the softest velvet! Got many compliments.
November 27, 2023
Reply from unlogicalpoem.store
Thank you❤️
Advertisement
Disappointed
Ordered a jacket that was supposed to be medium and received something so small it was more likely XS, tiny. Have purchased items before and very satisfied, but not this time. Clothing needs to be sized properly.
December 4, 2023
Reply from unlogicalpoem.store
Each product page clearly displays the specific data of the product size we actually measured, so each customer can consider whether it is suitable for him or her before purchasing. Because it is measured manually, there will be an error of 2-3cm, please understand.
Based on what we have communicated, we will move forward with your refund as soon as possible upon receipt of your return.
We are very sorry if this has caused you any inconvenience. Will give feedback to the product department and we will improve it in the future.
Very happy
Like a lot, I was a bit skeptical about my order, but the quality of details of the dress I bought, the order (dispatched with a gift) and the customer service deserve 5 stars!
November 20, 2023
Reply from unlogicalpoem.store
Thank you! 😘
Shipment arrived in time for Christmas
Shipment arrived in time for Christmas! Item was very cute. My daughter will love it.
November 10, 2023
Reply from unlogicalpoem.store
Thank you and Happy holiday! 😘
Advertisement
Delivered fast.
Lots of fake Chinese websites these days so I was scared but delivered correct my order quickly.it’s made in China and not looks very posh but very expensive.
November 10, 2023
Reply from unlogicalpoem.store
Thanks for your feedback :)
Unlogical Poem has the most Unique Clothing
Unlogical Poem is the only clothing brand in which makes me feel as unique as the the paintings I create. I love every piece I have purchased. I plan to buy more!
November 3, 2023
Reply from unlogicalpoem.store
Thank you so much❤️
worths the money
i bought 2 dresses and one artisan scarf
they are so so pretty
and lots of fine works and details
they are not cheap but Totally worth the money
November 3, 2023
Reply from unlogicalpoem.store
Thank you so much❤️
Beautiful dress
Beautiful dress - exactly as I expected. The shipping was quick and packed well. Thank you!
November 1, 2023
Reply from unlogicalpoem.store
Thank you so much❤️
Advertisement
It was a wonderful shopping experience
It was a wonderful shopping experience. My items got shipped quickly and arrived safe. I will shop from them again.
October 19, 2023
Reply from unlogicalpoem.store
Thank you so much 😍
The dress is very very pretty
The dress is very very pretty
very fine work
It worths the money
November 2, 2023
Unprompted review
Reply from unlogicalpoem.store
Thank you so much 😍
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.