Unsubby Reviews 

24,285
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 13,820 reviews, reviewers had a great experience with this company. Many customers found the process of unsubscribing to be very easy and straightforward, with some appreciating the lack of hassle and not needing to provide reasons for cancellation. People were generally happy with the simplicity and efficiency of the cancellation service, noting that it was a smooth process. However, some people mentioned being charged unexpectedly for cancellations or for services they believed were already terminated, leading to frustration and confusion about additional payments. A few other people also felt that the service was misleading, resulting in charges for discontinuing subscriptions that could have been managed directly, or for services they never intended to sign up for.

What people talk about most

Cancellation

People report ambiguous experiences with cancellation, with some reviewers finding the process quick and... See more

User experience

Customers had positive experiences with user experience, finding it easy to start, use, and navigate.... See more

Subscription

Users describe ambiguous interactions with subscription services, with many expressing confusion about how... See more

Payment

Consumers express significant dissatisfaction with payment processes, frequently reporting unexpected charges... See more

Service

Reviewers mention ambiguous feedback about service, with some customers praising the kind, fast, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Start if you’ve finally cancelled my payments of £9 .99 a week I will be very happy I now believe your liars, You say how easy it is to cancel but you are making it impossible for me to do so, just... See more

Company replied

Rated 4 out of 5 stars

Overall I felt to was ok , but I still don’t like that you have no seafood meals , which is why I’m cancelling my subscription . I have already unsubscribed to you foods on the 23/6/26 and have alread... See more

Company replied

Rated 4 out of 5 stars

Easy to cancel. Put I don't understand why I have to pay to cancel. I still use Peacock but somehow it set up with Amazon Prime for payment as well.

Company replied

Rated 4 out of 5 stars

Just cancelled my subscription five mins ago , Nothing unusual happen so far , I have to see if some hidden charges are taken out of my account in future without my knowledge and consent .

Company replied



Contact info

4.2

Great

TrustScore 4 out of 5

24K reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(24,285)

15,610 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

To pay to cancel a subscription is crazy

To pay to cancel a subscription is crazy

July 7, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Adrianna,

We apologize for any confusion caused by the cancellation fee. This fee is a one-time charge for processing your cancellation request through Unsubby.

We completely understand your concern, and we’d be happy to review your case or explain more about how our service works. Please email us at support.us@unsubby.com, and we’ll gladly assist you further.

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

Was easy to follow

July 7, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Steve J Hurd,

Thank you for taking the time to share your feedback with us.

We’re pleased to hear that you found the cancellation process easy to follow. Providing a simple and user friendly experience is very important to us, and we truly appreciate your kind feedback.

Thank you again for using Unsubby.

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

It was okay but confusing

July 7, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Deb Miller,

Thank you for taking the time to share your feedback with us.

If you have any questions or need further assistance, please don’t hesitate to reach out to us at support.us@unsubby.com. We’re always happy to help.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Straight through process!

July 7, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Felicia,

It’s great to know cancelling was hassle-free for you. We’re always aiming to make the process as smooth and straightforward as possible, so your feedback means a lot to us. Thanks for sharing your experience!

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Easy to cancel.

Easy to cancel.

July 7, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Colleen,

Thank you for your feedback. We’re delighted to hear that you were easily able to cancel your subscription through Unsubby.

Making the cancellation process simple and straightforward is exactly what we strive for, and we truly appreciate you taking the time to share your experience with us.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Unsubscribe RAC

Easy to use, no problem

July 7, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Christine Spencer,

Thank you for your feedback. We’re delighted to hear that you found our service easy to use.

Providing a simple and hassle-free cancellation experience is exactly what we strive for, so it’s wonderful to know that this was reflected in your experience.

We truly appreciate you taking the time to share your thoughts with us.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Canceling my angel subscription was…

Canceling my angel subscription was super fast and easy

July 7, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Kathy,

We’re happy to hear you found our service fast and easy to use. Thank you for taking the time to leave a review, it motivates our team to keep improving every day!

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

Love Disney+ so much

Love Disney+ so much, but Verizon has a good deal.

July 7, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Darlene Wilson,

Thank you for taking the time to share your feedback with us.

If you have any questions or need further assistance, please don’t hesitate to reach out to us at support.us@unsubby.com. We’re always happy to help.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

I have been useless at sorting the…

I have been useless at sorting the problem but thanks to your staff things have been finalised.
Thank you.
Peter Tickner

July 1, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi,

Thank you for taking the time to share your feedback with us.

If you have any questions or need further assistance, please don’t hesitate to reach out to us at support.uk@unsubby.com. We’re always happy to help.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

I don't remember taking this out so…

I don't remember taking this out so please cancel now

July 7, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Mary Newall,

Thank you for taking the time to share your feedback with us.

If you have any questions or need further assistance, please don’t hesitate to reach out to us at support.uk@unsubby.com. We’re always happy to help.

Kind regards,
Unsubby Support Team

Rated 1 out of 5 stars

Company committing Fraud

This is a company that targets Pensioners to get money from their account. They take money from your account under the name of PayPal. Do not use this company and check your parent’s bank statements in case they have taken money without your parents knowing. Do not trust this company!

July 7, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Hayley,

We’re truly sorry to hear about your frustration.

To clarify, Unsubby is an independent cancellation service that assists individuals in ending various subscriptions and memberships by preparing and sending cancellation letters on their behalf. Please note that we are not the service provider and do not manage the subscriptions themselves.

We take these matters very seriously and want to resolve them as quickly as possible. Please send us an email at support.uk@unsubby.com with your details so we can assist you directly.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

I was most satisfied with my Amazon…

I was most satisfied with my Amazon account until I lost my phone and had to buy a new one, that’s when the trouble started, I couldn’t access my account for some reason. I tried every thing, I even got in touch with the Amazon help line, I spent a long time on the phone the operator helped resolve the issue I had however when I got of the phone the problem started all over again, I have lost count of how many times I received a code all of them came up with the same answer. This code is the ring code, therefore I had no alternative but to cancel my subscription.

June 15, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi David Brodie,

Thank you for sharing your feedback.

It sounds like your comment is about the provider’s services rather than your experience with Unsubby’s cancellation service, but we still appreciate you taking the time to respond. Thank you as well for using Unsubby for your cancellation process.

Kind regards,
Unsubby Support Team

Rated 3 out of 5 stars

I never signed up for dressly girl.

I never signed up for dressly girl.

July 7, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Peggy Hill Walsh,

Thank you for taking the time to share your feedback with us.

To clarify, Unsubby is an independent cancellation service that assists individuals in ending various subscriptions and memberships by preparing and sending cancellation letters on their behalf. Please note that we are not the service provider and do not manage the subscriptions themselves.

If you’d like us to review your order or confirm the status of your cancellation, please email us at support.us@unsubby.com, we’ll be happy to take a closer look and assist you further.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Made things very simple to unsuscribe

Made things very simple to unsuscribe, I bookmarked the web page for future use. FIRST CLASS EXPERIENCE.

July 7, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Michael Brown,

Thanks a lot for sharing your experience! Knowing that Unsubby makes cancellations easier for you is exactly why we built the service. We appreciate your trust in us!

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Cancellation

The process was somewhat easy and concise.

July 6, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Karen New Sinclair,

It’s great to know cancelling was hassle-free for you. We’re always aiming to make the process as smooth and straightforward as possible, so your feedback means a lot to us. Thanks for sharing your experience!

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Easy to use

Easy to use. Was able to get subscription cancelled and a refund.

July 6, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Lori Premore,

Thank you for your feedback. We’re delighted to hear that you found our service easy to use.

Providing a simple and hassle-free cancellation experience is exactly what we strive for, so it’s wonderful to know that this was reflected in your experience.

We truly appreciate you taking the time to share your thoughts with us.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Good experience

Didn't have any difficulties.

July 6, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Christy,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Easy to do and fast

Easy to do and fast

July 6, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Alisi,

We’re happy to hear you found our service easy to use. Thank you for taking the time to leave a review, it motivates our team to keep improving every day.

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

i need to cancel robokiller

July 6, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Angel Nguyen,

Thank you for taking the time to share your feedback with us.

If you’d like us to review your order or confirm the status of your cancellation, please email us at support.us@unsubby.com, we’ll be happy to take a closer look and assist you further.

Kind regards,
Unsubby Support Team

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