Unsubby Reviews 21,751

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 12,670 reviews, reviewers had a great experience with this company. Customers frequently highlight the ease of use and the quick completion of tasks, making the overall process straightforward. Many people found the service helpful for canceling subscriptions, appreciating the simplicity and speed of the cancellation process. However, some customers were dissatisfied with payment issues, reporting unexpected charges or being billed multiple times. A few other people also felt that the cancellation process was not always effective, with some subscriptions not being canceled as expected, leading to continued charges.

What people talk about most

User experience

Customers generally report positive experiences with the user experience. Many reviewers found the site easy... See more

Cancellation

Clients share ambiguous opinions on cancellation. Many found the cancellation process easy and fast, with... See more

Subscription

Customers consistently note ambiguous experiences with subscription services. Many reviewers express... See more

Payment

Reviewers highlight negative aspects of payment. Many customers express frustration and dissatisfaction with... See more

Service

People report ambiguous experiences with service. While some customers found the service excellent, quick,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I hope that this works because it is super easy to use. I want to get out of this subscription which is not working at all for me. I appreciate having the cancellation crutch, but I am insecure abo... See more

Company replied

Rated 4 out of 5 stars

Just wanted to leave greenflag and ended up signing to a subscription I dont want. Although after contacting them they did help me cancel and get a refund.

Company replied

Rated 4 out of 5 stars

Easy to use, completed quickly. No mention of cost of fee which perhaps should be shown before completion.

Company replied

Rated 4 out of 5 stars

Am I rating amazon or unsubby? Amazon are efficient and reliable and easy to use. I dont know unsubby yet.

Company replied



Contact info

4.2

Great

TrustScore 4 out of 5

22K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Cost too much $ to cancel!

May 26, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Nan S Midgley,

Thank you for sharing your feedback. We’re sorry to hear that you were dissatisfied with your experience.

Unsubby is an independent cancellation service that assists customers by preparing and sending cancellation requests on their behalf. Our pricing and service fees are presented during the order process before payment is completed.

We appreciate your feedback regarding pricing, as it helps us continue improving our service and communication. If you have any questions or concerns regarding your order, please feel free to contact us at support.us@unsubby.com.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Easy to use.

Easy to use.

May 26, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Hannah Whitney,

Thank you for your feedback. We’re delighted to hear that you found our service easy to use.

Providing a simple and hassle-free cancellation experience is exactly what we strive for, so it’s wonderful to know that this was reflected in your experience.

We truly appreciate you taking the time to share your thoughts with us.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Website was easy to follow and very…

Website was easy to follow and very clear what was about to happen. I cancelled a subscription easily.

May 26, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Barbara,

Thanks a lot for sharing your experience! Knowing that Unsubby makes cancellations easier for you is exactly why we built the service. We appreciate your trust in us!

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Very easy to navigate through.

May 26, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Marcia Rodriguez,

Thank you for your feedback. We’re happy to hear that you found the process easy to navigate.

Making the cancellation journey simple and intuitive is exactly what we aim for at Unsubby, and we truly appreciate you taking the time to share your experience with us.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Easy to use with simple instructions

Easy to use with simple instructions

May 26, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Mr James Pollock,

Thank you so much for your wonderful feedback. We’re delighted to hear that you found the instructions easy to follow and the online process clear.

Providing a simple and straightforward cancellation experience is exactly what we aim for at Unsubby, so your kind words truly mean a lot to us. Thank you for taking the time to share your experience.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

very easy ty

May 26, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Jim Robertson,

We’re happy to hear you found our service easy to use. Thank you for taking the time to leave a review, it motivates our team to keep improving every day.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Easy

Very easy. I hope that only the PEACOCK account is cancelled.

I want to keep the other Roku accounts to which I've subscribed. PEACOCK is a waste of money, thus the cancellation!

May 26, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Minnie,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Quick and easy

May 26, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Karen Glasgow,

We’re happy to hear you found our service quick and easy to use. Thank you for taking the time to leave a review, it motivates our team to keep improving every day!

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Good and easy process

Good and easy process

May 26, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi George,

Thank you for your feedback. We’re glad to hear that you found the process easy.

Providing a smooth and straightforward experience is exactly what we aim for, and we truly appreciate you taking the time to share your thoughts.

Kind regards,
Unsubby Support Team

Rated 1 out of 5 stars

Dissatisfied

Be more accessible by phone

May 26, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Kelly Dabb,

Thank you for sharing your feedback. We’re sorry to hear that you were dissatisfied with your experience.

We understand that phone support can be important, and we appreciate your comments regarding accessibility. At this time, our support is handled via email to ensure that all requests are properly documented and addressed as efficiently as possible.

Your feedback is valuable to us and helps us continue improving our service. If there is anything further we can assist you with, please feel free to contact us at support.us@unsubby.com.

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

The company is good but im alergic to…

The company is good but im alergic to Rize. Thanks. Dont given me more the Rize. Thanks

May 26, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Roxy Coco,

Thank you for sharing your feedback.

It sounds like your comment is about the provider’s products rather than your experience with Unsubby’s cancellation service, but we still appreciate you taking the time to respond. Thank you as well for using Unsubby for your cancellation process.

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

It was easy to follow.

I had okay experiences with this company. How ever I can no longer afford to continue with it. Thanks for the experiences I had with it.

April 20, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Cindy,

Thank you for taking the time to share your feedback with us.

We’re pleased to hear that you found the cancellation process easy to follow. Providing a simple and user friendly experience is very important to us, and we truly appreciate your kind feedback.

Thank you again for using Unsubby.

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

It was easy.

It was easy.

May 26, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Don R Pearson Jr,

We’re happy to hear you found our service easy to use. Thank you for taking the time to leave a review, it motivates our team to keep improving every day.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

fast and convenient

May 26, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi James,

Thank you for your feedback! We’re glad to hear that you found the process fast and convenient. Making cancellations simple and efficient is exactly what we aim for, and we truly appreciate you taking the time to share your experience.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Just wasn't what I needed

Just wasn't what I needed

May 26, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Leroi,

Thank you for taking the time to share your feedback with us.

If you have any questions or need further assistance, please don’t hesitate to reach out to us at support.us@unsubby.com. We’re always happy to help.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Cancellation very easy

Cancellation very easy

May 26, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Susan,

Thank you for your feedback. We’re delighted to hear that you were easily able to cancel your subscription through Unsubby.

Making the cancellation process simple and straightforward is exactly what we strive for, and we truly appreciate you taking the time to share your experience with us.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

The company is loyal and very helpfull…

The company is loyal and very helpfull sending product ontime

May 26, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Nouyee Xiong,

Thank you for sharing your feedback.

It sounds like your comment is about the provider’s products rather than your experience with Unsubby’s cancellation service, but we still appreciate you taking the time to respond. Thank you as well for using Unsubby for your cancellation process.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Simple to manage

Simple to manage

May 26, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Sean Burgess,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 1 out of 5 stars

Terrible experience!

They charged me recurring and I did not realize that was going to happen, THEN I had to pay to cancel them!!!!🤬🤬🤬🤬

May 26, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Elizabeth Lancaster,

We’re truly sorry to hear about your frustration.

We take these matters very seriously and want to resolve them as quickly as possible. Please send us an email at support.us@unsubby.com with your details so we can assist you directly.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Easy so far.

May 26, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Claire,

Thank you for your feedback! We’re glad to hear that your experience has been easy so far.

We appreciate you taking the time to share your thoughts and hope everything continues to go smoothly for you.

Kind regards,
Unsubby Support Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look