I hope that this works because it is super easy to use. I want to get out of this subscription which is not working at all for me. I appreciate having the cancellation crutch, but I am insecure abo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Just wanted to leave greenflag and ended up signing to a subscription I dont want. Although after contacting them they did help me cancel and get a refund.
Company replied
Easy to use, completed quickly. No mention of cost of fee which perhaps should be shown before completion.
Company replied
Am I rating amazon or unsubby? Amazon are efficient and reliable and easy to use. I dont know unsubby yet.
Company replied
4.2
Great
22K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Can't tell you about my experience…I don't expect a Charge for cancellation for something I did't order
Can't tell you about my experience until I get my Full Re-
fund.
The two subscriptions of $7.99 on 05/10/26 and Subscription of $169.99 on 05/11/26 should tell you I would never order two subscriptions for same service.I expect not to be charger cancellation charge for ether Subscription.
May 9, 2026
Unprompted review
Reply from Unsubby
Hi David R. Muenks,
We apologize for any confusion caused.
To clarify, Unsubby is an independent cancellation service that assists individuals in ending various subscriptions and memberships by preparing and sending cancellation letters on their behalf. Please note that we are not the service provider and do not manage the subscriptions themselves.
When a cancellation request is submitted through our platform, a one-time fee is charged to cover the preparation, printing, and mailing of the cancellation letter. These charges are displayed at the time of payment and outlined in our terms and conditions.
That said, we completely understand your concern, and we’d be happy to review your case or explain more about how our service works. Please email us at support.us@unsubby.com, and we’ll gladly assist you further.
Kind regards,
Unsubby Support Team
I just wanted to give a good rating
I just wanted to give a good rating
May 23, 2026
Unprompted review
Reply from Unsubby
Hi Jennye Vasquez,
Thank you so much for your kind support and for taking the time to leave a positive rating for our service.
We truly appreciate it and are glad we could assist you with your cancellation request.
Kind regards,
Unsubby Support Team
I ordered by mistake 15 minutes ago
May 23, 2026
Unprompted review
Reply from Unsubby
Hi Al,
We’re sorry to read this feedback. We’d love to better understand what went wrong so we can improve our service. Could you please email us at support.us@unsubby.com with your order information?
Kind regards,
Unsubby Support Team
I could not understand and it is not…
I could not understand and it is not made clear if there is a monthly subscription I will be paying? If there is, I do not agree to this. I made my request to you understanding it was a one time service. Please clarify
May 23, 2026
Unprompted review
Reply from Unsubby
Hi,
Thank you for sharing your feedback with us. We understand your concerns and apologize for any confusion regarding the subscription details and billing terms.
At the time of checkout, the trial subscription and recurring billing terms are presented during the activation process and outlined in our terms and conditions. After the trial period ends, the subscription automatically renews unless canceled beforehand. We understand that you believed the service was a one-time request, and we appreciate you bringing this to our attention.
Our support team would be happy to review your case further and provide clarification regarding your subscription status. Please contact us directly at support.ca@unsubby.com with your order details so we can assist you appropriately.
Kind regards,
Unsubby Support Team
Quick and easy
Quick and easy. I will know more when they reimburse my payment
May 23, 2026
Unprompted review
Reply from Unsubby
Hi Seeman,
We’re happy to hear you found our service fast and easy to use. Thank you for taking the time to leave a review, it motivates our team to keep improving every day!
Kind regards,
Unsubby Support Team
It was easy to follow the directions
It was easy to follow the directions
May 23, 2026
Unprompted review
Reply from Unsubby
Hi Whit Lobdell,
Thank you so much for your wonderful feedback. We’re delighted to hear that you found the directions easy to follow and the online process clear.
Providing a simple and straightforward cancellation experience is exactly what we aim for at Unsubby, so your kind words truly mean a lot to us. Thank you for taking the time to share your experience.
Kind regards,
Unsubby Support Team
Easy and helpful
May 23, 2026
Unprompted review
Reply from Unsubby
Hi Cool Chrisblaser,
Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.
Kind regards,
Unsubby Support Team
Site is easy to use/ but is too expensive.
Easy to use. No hassle on canceling. This is the only issue I have to many Fees. This is my 1st experience where there was a fee to cancel the subscription.
Thank You
May 21, 2026
Unprompted review
Reply from Unsubby
Hi Russell Conover,
Thank you for sharing your feedback with us. We’re happy to hear that you found the service easy to use and that the cancellation process was hassle-free.
We also appreciate your comments regarding the fees. We understand that this may have been unexpected, especially if it was your first experience using a cancellation assistance service like ours. Unsubby is an independent service that helps prepare and process cancellation requests on behalf of customers, and the applicable fees are displayed during the checkout process.
Thank you again for your honest feedback and for giving our service a try.
Kind regards,
Unsubby Support Team
The ease of completing the letter
The ease of completing the letter. I wish that I could explain more details.
May 23, 2026
Unprompted review
Reply from Unsubby
Hi Timothy Johnson,
Thank you for your feedback. We’re glad to hear that you were pleased with the ease of the process through Unsubby.
Making the cancellation process simple and straightforward is exactly what we aim for, so we truly appreciate you taking the time to share your positive experience with Unsubby.
Kind regards,
Unsubby Support Team
Reply from Unsubby
Hi Margaret Noack,
Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.
If you’d like us to review your order or confirm the status of your cancellation, please email us at support.us@unsubby.com, we’ll be happy to take a closer look and assist you further.
Kind regards,
Unsubby Support Team
Too many charges not instituted by me
May 22, 2026
Unprompted review
Reply from Unsubby
Hi Richard E Sr Beck,
We’re sorry to read this feedback. We’d love to better understand what went wrong so we can improve our service. Could you please email us at support.us@unsubby.com with your order information?
Kind regards,
Unsubby Support Team
Reply from Unsubby
Hi Joan Murzin,
We’re happy to hear you found our service easy to use. Thank you for taking the time to leave a review, it motivates our team to keep improving every day.
Kind regards,
Unsubby Support Team
Reply from Unsubby
Hi Diane,
We’re happy to hear you found our service quick and easy to use. Thank you for taking the time to leave a review, it motivates our team to keep improving every day!
Kind regards,
Unsubby Support Team
Can’t get my password
Can’t get my password. Your service is less than helpful and reliable
May 23, 2026
Unprompted review
Reply from Unsubby
Hi Richard,
Thank you for sharing your feedback. We’re sorry to hear about the difficulties you experienced accessing your account.
Please note that Unsubby is an independent cancellation assistance service. For security purposes, our login system works through secure email access links rather than traditional passwords. When logging in, a secure link is automatically sent to the email address used during signup.
If you are unable to access the login email, we kindly recommend checking your spam or junk folder as well. Should you continue experiencing issues, please contact our support team at support.us@unsubby.com so we can assist you directly.
We appreciate your feedback and apologize for any frustration this situation may have caused.
Kind regards,
Unsubby Support Team
Reply from Unsubby
Hi Carleen Okumura,
Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.
Kind regards,
Unsubby Support Team
I am not sure how to cancel the plan
I am not sure how to cancel the plan. It can't find it in the sample life that I have so I have to connect with my coach and she told me.
May 23, 2026
Unprompted review
Reply from Unsubby
Hi Suganya Guidicatti,
Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.
If you’d like us to review your order or confirm the status of your cancellation, please email us at support.us@unsubby.com, we’ll be happy to take a closer look and assist you further.
Kind regards,
Unsubby Support Team
My problem is this doesn’t work for me. I can’t afford it.
My problem is, I’m not sure the subscription is cancelled.
April 23, 2026
Unprompted review
Reply from Unsubby
Hi Karen Hone
Thank you for taking the time to share your feedback with us.
If you’d like us to review your order or confirm the status of your cancellation, please email us at support.us@unsubby.com, we’ll be happy to take a closer look and assist you further.
Kind regards,
Unsubby Support Team
You made it very easy to accomplish…
You made it very easy to accomplish what i wanted done
May 23, 2026
Unprompted review
Reply from Unsubby
Hi John Bologna,
Thanks a lot for sharing your experience! Knowing that Unsubby makes cancellations easier for you is exactly why we built the service. We appreciate your trust in us!
Kind regards,
Unsubby Support Team
I found it streight forward and easy to…
I found it streight forward and easy to follow
May 23, 2026
Unprompted review
Reply from Unsubby
Hi Ian Mccalum,
It’s great to know cancelling was hassle-free for you. We’re always aiming to make the process as smooth and straightforward as possible, so your feedback means a lot to us. Thanks for sharing your experience!
Kind regards,
Unsubby Support Team
I had to cancel an account with this…
I had to cancel an account with this company that I never ordered in the first place!
May 23, 2026
Unprompted review
Reply from Unsubby
Hi Linda Simpson,
Thank you for taking the time to share your feedback with us.
If you have any questions or need further assistance, please don’t hesitate to reach out to us at support.us@unsubby.com. We’re always happy to help.
Kind regards,
Unsubby Support Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.