Urbancamerasandaccessories Reviews 

86
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and note that their online orders arrive safely in pristine condition. People are also very happy with the overall quality of the products, mentioning that the items look brand new and perfectly match descriptions. Some reviewers were not happy with unexpected delivery delays or situations where desired items were already sold before purchase. A few consumers noted occasional instances of missing advertised parts or second-hand products having minor functional issues upon arrival. Despite these smaller drawbacks, most buyers remain eager to recommend the business and purchase gear again.

What people talk about most

Product

Consumers find product quality and condition to be extremely satisfactory, with items arriving in great shape... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting fast and prompt... See more

Quality

Customers had positive experiences with quality, noting that items arrive fully functional and exactly as... See more

Service

Customers consistently note positive experiences with service, highlighting fast, professional, and efficient... See more

Order

People report positive experiences with order and appreciate the extremely fast delivery times. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Verry reasonably price, very quick with responses on whats app, secure payment options online. Courier guy also did a great job when delivering. Honestly very happy with the service🙏💯

Company replied

Rated 5 out of 5 stars

The staff is very friendly and professional, phoned to enquire about a lens they immediatly assisted and sent me whatsapp images off the lens in question. Once payment was done they immediatly c... See more

Company replied

Rated 5 out of 5 stars

Placed the order online, received the parcel in a very short time. Unfortunately, the camera had a defect. I contacted them on a Saturday afternoon. We arranged to send the camera back, it was repai... See more

Company replied

Rated 5 out of 5 stars

I had the most amazing service from Alson, he was efficient, knowledgeable and was open to questions and offers suggestions. Shipping was amazing to! I paid for the product and it arrived the next day... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

86 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(86)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Overall very nice

Overall very nice, the camera works and the packaging was nice, although I can tell that the camera is used as it has some scratches. But nonetheless I'm happy to receive it safely

September 10, 2026
Rated 5 out of 5 stars

Great Service!

Initially I was dubious about ordering a used camera online from Joburg without first having physically seen it. I was relieved when the camera arrived in Cape Town by Courier on time. It was in good condition & fully functional, as advertised. The sales staff were most helpful.

September 5, 2026
Rated 5 out of 5 stars

Excellent service

From replying to my first enquiry, calling me the next day, doing a video call to show me the item, and that they are a legitimate business, to sending the item, the same day and was delivered the next day. Well done.

August 25, 2026
Rated 4 out of 5 stars

No hiccups for me

No hiccups for me: communication was clear and the lense is working well. Very happy with the product. I'll buy another lense from you guys hopefully soon.

August 1, 2026
Rated 5 out of 5 stars

I had the most amazing service from…

I had the most amazing service from Alson, he was efficient, knowledgeable and was open to questions and offers suggestions. Shipping was amazing to! I paid for the product and it arrived the next day. Looking forward to doing more business with Urban Camera.

August 13, 2026
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
I recently purchased a Canon lens from Urban Camera Accessories, and I had a great experience. The ordering process was straightforward from Mobicred, communication was prompt, and the lens is in excellent condition. The product matched the description perfectly, and I was impressed with the quality. The team was professional and helpful throughout the process, making the purchase hassle-free. I would definitely recommend Urban Camera Accessories to anyone looking for quality camera gear and reliable service. I'll certainly be buying from them again.

August 3, 2026
Rated 5 out of 5 stars

Happy customer

I was a little cautious about buying a second-hand camera, but I can honestly say that it is as good as new. The staff was quick to answer any questions, and delivery was within two working days. For my needs, this was the perfect answer.

July 11, 2026
Rated 5 out of 5 stars

Good service and timely delivery

The guy I was communicating with from day one was very nice. He responded to every question and helped me through the entire process. I placed an order for Canon 70D in the afternoon and got it the following day in the FS.
It’s in a very good condition and I hope my man likes it
Thank you

July 14, 2026

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