Urbancamerasandaccessories Reviews 

87
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and note that their online orders arrive safely in pristine condition. People are also very happy with the overall quality of the products, mentioning that the items look brand new and perfectly match descriptions. Some reviewers were not happy with unexpected delivery delays or situations where desired items were already sold before purchase. A few consumers noted occasional instances of missing advertised parts or second-hand products having minor functional issues upon arrival. Despite these smaller drawbacks, most buyers remain eager to recommend the business and purchase gear again.

What people talk about most

Product

Consumers find product quality and condition to be extremely satisfactory, with items arriving in great shape... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting fast and prompt... See more

Quality

Customers had positive experiences with quality, noting that items arrive fully functional and exactly as... See more

Service

Customers consistently note positive experiences with service, highlighting fast, professional, and efficient... See more

Order

People report positive experiences with order and appreciate the extremely fast delivery times. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Verry reasonably price, very quick with responses on whats app, secure payment options online. Courier guy also did a great job when delivering. Honestly very happy with the service🙏💯

Company replied

Rated 5 out of 5 stars

The staff is very friendly and professional, phoned to enquire about a lens they immediatly assisted and sent me whatsapp images off the lens in question. Once payment was done they immediatly c... See more

Company replied

Rated 5 out of 5 stars

Placed the order online, received the parcel in a very short time. Unfortunately, the camera had a defect. I contacted them on a Saturday afternoon. We arranged to send the camera back, it was repai... See more

Company replied

Rated 5 out of 5 stars

I had the most amazing service from Alson, he was efficient, knowledgeable and was open to questions and offers suggestions. Shipping was amazing to! I paid for the product and it arrived the next day... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

87 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(87)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service, delivery and price

This is a legitimate company offering exceptional customer service. I bought a camera from them and the sales person sent me detailed photos of the camera. After payment the delivery was super fast. The price and quality of the camera was excellent. I will definately do business with Urban Cameras again. Highly recommended.

April 16, 2026
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Reply from Urbancamerasandaccessories

Thank you so much for your honest review and we hope to do business with soon

Rated 5 out of 5 stars

Quick service and efficient

Quick service and efficient, this is my second time buying from them and the service is always great

April 16, 2026
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Reply from Urbancamerasandaccessories

Thank you so mush for your unconditional support and we aim to please our customers

Rated 5 out of 5 stars

Good prices and legit products



Good prices and legit products

Ordered camera gear from Urbancamerasandaccessories. Product was 100% genuine and packaged well. Delivery took about 3-4 days to Free State. Price was better than other stores I checked. Communication could be faster but they did respond when I asked for updates. Happy with my purchase overall.

March 27, 2026
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Reply from Urbancamerasandaccessories

Thank you so much for your honest review we will work on our communication to be faster and we glad that you found the product to be of your liking

Rated 5 out of 5 stars

Very give service

Very good and quick service. I ordered a lens from Cape Town and received it within two days. Unfortunately, there was an issue the lens, I contact Urban Camaras and explain the problem. They arrange for the lens to be collected by the courier, this was done immediately.

April 7, 2026
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Reply from Urbancamerasandaccessories

Thank you so much for the review and we are really sorry for the inconvenience we caused you .

Rated 5 out of 5 stars

Starting my journey into film making…

Starting my journey into film making and photography. I appreciate you guys and the access you give to people for better prices. If I ever gain a following I'll make sure everyone knows where I started

March 8, 2026
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Reply from Urbancamerasandaccessories

Thank you so much for your review and kind words we really hope everything works out in your journey into film making and photography

Rated 5 out of 5 stars

Great service

Great service, went above and beyond and from ordering my camera to it arriving took 2 days from JHB to my small town in the EC. Super impressed!

March 4, 2026
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Reply from Urbancamerasandaccessories

Thank you so much we aim to impress our customers and we glad that you received your order on time

Rated 5 out of 5 stars

swift delivery

swift delivery, excellent service both on the business and delivery end too. thank you for your great service. ✨

February 12, 2026
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Reply from Urbancamerasandaccessories

Thank you so much for buying at Urban Cameras

Rated 5 out of 5 stars

The service I got was world class!

The service I got was world class and the constant communication was excellent. The second hand lens I purchased had some issues and they exchanged it for me with no fuss or issues. Definitely recommend.

February 2, 2026
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Reply from Urbancamerasandaccessories

Thank you so much for trusting in us and purchasing at our store online we are really grateful for the purchase and the review

Rated 5 out of 5 stars

Excellent service and quality products

My request for overnight shipping was accommodated and charged at a lesser rate than with other retailers.

The lens delivered was in pristine condition cosmetically and optically.

I highly recommend Urban cameras and Accessories.

February 12, 2026
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Reply from Urbancamerasandaccessories

Thank you so much for your purchase and we aim to keep our customers happy

Rated 5 out of 5 stars

Very professional and speedy…

Very professional and speedy deliverence from Gauteng to Langebaan in the Western Cape. Lens very well packed. Thank you!!! Pleasure to do business with you.

January 30, 2026
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Reply from Urbancamerasandaccessories

Thank you so much for your trust and support we really appreciate it

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