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Rated 1 out of 5 stars

Paid for my item and still no receipt. They don’t answer emails so how do you resolve any issues? From other posts on here, looks like a scam. They are LTD and details on Company House. Sarah... See more

Rated 1 out of 5 stars

Copy and pasting below review because it’s spot on!!!! O am in same position no one responding and still no parcel. Nearly £150 spent on orders. Absolutely awful, don’t waste your money. Ordered we... See more

Rated 5 out of 5 stars

Skeptical after reading such negative reviews. Ordered last week and my order arrived yesterday via Royal Mail. Even with the issues with the post and new year delays. The outfit is lovely, good q... See more

Rated 1 out of 5 stars

Scam company! Ordered over 4 weeks ago and received a tracking number from Urban Peaches a few days later but they haven’t sent the parcel to Royal Mail. I have requested a refund but I haven’t receiv... See more

Company details

  1. Women's Clothing Store

Written by the company

Online Ladies Fashion Clothing


Contact info

2.1

Poor

TrustScore 2 out of 5

417 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great range of products on offer at very reasonable prices!

Great range of products on offer at great prices. They are always offers and discounts available which makes the prices even more affordable. I love the products. I have ordered many items now and they arrive just as they look in the images on the website. Trendy products that fit well/true to size. Excellent availability of sizes. I feel great wearing the products and always get comments from people when I go out.

February 12, 2024
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Rated 5 out of 5 stars

Very very happy and recommend

Item fits perfectly. Very happy. Will be ordering some more colours for a few holidays I have this year. Very quick delivery of item. Great contact from Urban Peaches kept inform of despatch and delivery. Thank you will definitely recommend to friends. Xx

February 23, 2024
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Rated 5 out of 5 stars

I love my new jeans

I love my new jeans! They are honestly the best ones I've bought in years, they fit beautifully and are actually comfortable and good quality. Thank you I will definitely be ordering again soon😁

February 12, 2024
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Rated 1 out of 5 stars

Shocking service

Ordered 3 items. Slippers came in the wrong size, cardigan came with sleeves unravelling (i repaired as I liked it) and full body suit was clearly made for someone about 5’4 as at 5’9 it came nowhere near my ankles. Sent 2 items back. Was told I had to pay postage and they would refund. Luckily I did through Klarna as the return has not been processed by these guys but the payment for the cardigan I kept it the only payment I need to make. Again, Luckily, I took screenshots of my correspondence between me and their customer services and a photo of the receipt showing return postage. Now with Klarna to dispute. Would not use again, poor quality, poor service

February 17, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent no complaints 3rd order…

Excellent no complaints 3rd order received fast delivery, goods exactly as described I was unsure about ordering initially as there was negative feedback regarding not receiving orders etc but that has not been my experience at all just placed another order today

February 17, 2024
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Rated 1 out of 5 stars

Colour not as advertised at all

Postage etc was fine. A little longer than expected but it arrived. The issue is the cardigan. Quality ok but colour nothing like the pic at all. I ordered ‘stone’ which looks like a lovely biscuit colour on the site. What I got was something like ‘camel’ and it’s awful! £20 down the drain. Gutted.

January 27, 2024
Unprompted review
Rated 1 out of 5 stars

Literally the worst service ever!!! Do not order!

Literally the worst service ever.
Sent out an item with a hole. No big deal. Was told
To return it and they would pay the postage.

9 emailed later and legal action including emails
To the personal account. No response. No return package and no refund. Then I received an email saying they would refund me after threatening legal action. Was told up to 10 days. Still no refund. I have no had to take legal action and still haven’t received a single email or a refund for neither the product or the return postage. Worst worst service.

January 1, 2024
Unprompted review
Rated 5 out of 5 stars

Urban peaches lounge suits

Absolutely love the frilled shorts and shirt to match, so so feminine and pretty.
Cassie lounge suit so so soft, ideal to travel in, looks smart too. The girls in the family loving their Urban Peaches gifts. ❤️

January 25, 2024
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Rated 5 out of 5 stars

Lovely

Skeptical after reading such negative reviews.
Ordered last week and my order arrived yesterday via Royal Mail. Even with the issues with the post and new year delays.
The outfit is lovely, good quality leggings and top. Very happy with my experience.

January 7, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service
I ordered a set for my daughter, money was taken quickly , never received my item was told sold to me even know out of stock, no new tracking details was provided, messaged on Facebook email no response, took a PayPal dispute to get a refund..

December 11, 2023
Unprompted review

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