Urbin was fantastic. Our driver Marius couldn’t take everything on the first day due to weight limitations, so I worried that there would be additional charges. However, Charlotte didn’t even seem to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Urbin was fantastic. Our driver Marius couldn’t take everything on the first day due to weight limitations, so I worried that there would be additional charges. However, Charlotte didn’t even seem to... See more
Company replied
I was very impressed by the professionalism of this company. They were available immediately, were flexible, communicated well. Nic was punctual and worked really hard; he even helped me open a rusted... See more
Company replied
Easy to book, friendly, inexpensive compared to other services (which quoted me double or triple the price for the same thing) and extremely convenient. We just loved the experience and it made things... See more
Company replied
Amazing!! Booked last minute yesterday to collect bedroom furniture- gave a booking time of 12pm - 6pm for following day. Received a text around 2pm to say driver is on their way along with a track... See more
Company replied
Welcome to the next generation of waste clearance
58-60 Kensington Church Street, W8 4DB, London, England, United Kingdom
Great experience and very helpful. Recommend

Reply from Urbin London Limited
Super easy and stress free experience!
Very straightforward process from enquiring through to collection.

Reply from Urbin London Limited
The whole thing was done very well right from the first helpful phone call till it was collected very efficiently later that day. Good tracker service. Will use again.

Reply from Urbin London Limited
Great service. Very efficient, polite and friendly. Would definitely recommend and use again.

Reply from Urbin London Limited
Absolutely fantastic service,i can't thank them enough. I was very stressed prior to calling Urbin. The lady in the phone was lovely & my driver Daniel was so kind. I got a same day delivery & they were at my house within 15 minutes. 5 star customer service.

Reply from Urbin London Limited
Very smooth booking process and the driver, Nick as was super friendly and helpful!

Reply from Urbin London Limited
Excellent job, 5out of 5 star, highly recommended, nice and very polite man,

Reply from Urbin London Limited
I was very impressed by the professionalism of this company. They were available immediately, were flexible, communicated well. Nic was punctual and worked really hard; he even helped me open a rusted suitcase. The job was really quite a challenge as it included garden trimmings with 2" thorns that pierced the thickest gloves. Nic, undaunted, worked carefully and with good humour. I will definitely hire them again - they are first class.

Reply from Urbin London Limited
Driver had a long journey here, but was still smiling on arrival. On his own, he put the heavy sofa into the van without fuss. Strong guy!
Excellent service.

Reply from Urbin London Limited
Arrived a bit late but took all the waste.

Reply from Urbin London Limited
Amazing service can’t be faulted booked this morning and Sorted by the end of the day. Shout out to Nic and his colleague wicked service.
100% recommend

Reply from Urbin London Limited
Magnificent! They cleared a gigantic, monument of a sofa in 15 minutes! All I had to do was watch in awe. Can’t recommend highly enough 🙂

Reply from Urbin London Limited
Professional and efficient. Great service very reasonably priced.

Reply from Urbin London Limited
Thank you so much for the removal of the super king mattress John.
If I could of given more stars I would! You done a great job. Thanks again.
I won’t hesitate to use you again. Perfect service. 👍😀

Reply from Urbin London Limited
Booked in, collected on the day, great service, fast and no hassle. Thank you!

Reply from Urbin London Limited
The driver showed up at 7 AM or 5 minutes before- which was excellent- as I thought it would be more of a wait. He rang me twice- I woke up and rang back 10 minutes later and he was fantastic. He turned about his truck, came back, took out my rubbish without any problems, and was extremely quick, cheerful, competent, and experienced.
Couldn't be happier!

Reply from Urbin London Limited
Easy to book, friendly, inexpensive compared to other services (which quoted me double or triple the price for the same thing) and extremely convenient. We just loved the experience and it made things to so easy for us when we quickly wanted to dispose of 20 bags of garden waste, following a big clear out. Deffo recommended!

Reply from Urbin London Limited
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.