When it comes with the quality of the ring I absolutely love it. It is so pretty and fits perfectly! I think the only problems I had were shipping seemed really slow and I was never informed that the... See more
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Review summary
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I got a ring for my girlfriend and she absolutely loved it she wore it everyday and took very good care of it. The diamonds were small but shined beautifully and the gold and overall build quality was... See more
Beautiful ring, I didn’t expect how gorgeous was it. The presentation was amazing. I loved it
Beautiful concept and beautiful ring. Customer service was excellent when it came to exchanging the ring to the correct size. Although I had to wait 30 days for my order I would recommend for special... See more
Company details
About Darry Ring
Written by the company
View Our Website
Engagement Rings
Wedding Rings
Jewelry
Contact Us
About Darry Ring
Darry Ring ("DR") is a true love jewelry brand with over 500 stores worldwide, celebrated for its "One Love, One Lifetime" philosophy. Specializing in diamond engagement rings, wedding bands, and other fine jewelry, each piece embodies the values of love, truth, and beauty, crafted with carefully selected diamonds certified by esteemed authorities such as NGTC, GIA, or IGI.
Contact info
Darry Ring, Carrousel du Louvre, 99 Rue de Rivoli, 75001 Paris, 75001, Paris, France
- +33 986414300
- clientcare@darryring.com
- us.darryring.com
4.2
Great
138 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 56% of negative reviews
Typically replies within 2 weeks
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site unsuccessful
we have tried multiple different browsers and phones even and cant seem to see ANY pictures. Then tried connecting with someone to find a way to view ring options and still no luck. Very disappointed, will not be buying a Darry Ring.
September 5, 2024
Unprompted review
Reply from Darry Ring
Dear Jenn,
We're truly sorry for not providing you with an ideal browsing experience. Have you tried to clear your device cache before visiting our site? If the cache does not cause the issue, then the problem may be on our end. Could you please share the time, location, and devices you used during your visit? We'll promptly report it to our technical team to prevent similar issues from happening again.
If you'd like, you can also contact us directly at Clientcare@darryring.com and tell us about the ring you're interested in. Our dedicated team will be happy to provide you with detailed images and videos to help you explore it further.
Once again, we sincerely apologize for the inconvenience and hope to have the chance to make it up to you by delivering a better experience next time!
Best regards,
Darry Ring
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Terrible service experience and long wait
Very bad experience, we tried to pay 5 times and still no response. After we contacted customer support, customer support told us to wait and they are trying to solve it for us. But after waiting for a long time, the payment issue was not resolved until the 3rd day. Very disappointed.
April 4, 2024
Reply from Darry Ring
Dear Borg,
Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and frustration you encountered during your recent purchase. Your feedback is invaluable to us, and we are deeply sorry for the delay and lack of response you experienced.
We understand how important timely service is, especially for such significant purchases, and it is clear that we did not meet your expectations. Please know that this is not the standard of service we strive to provide. We are currently investigating the issues you faced to ensure that similar problems do not occur in the future.
Your patience throughout this process is greatly appreciated. If there is anything more we can do to assist you or if you have any additional concerns, please do not hesitate to contact us directly at [customer support email/phone number]. We are committed to making things right and improving your experience with Darry Ring.
Thank you for your understanding.
Best regards,
Darry Ring
Platinum Tapered Six Prong Ring
Looks normal. The ring wasn't as nice as I thought it would be and the diamond is much smaller than it looks in the picture. The logistics took quite a long time as well, so if the proposal is very tight, I would recommend shopping at a local jewelry store or you can go for a brand with more efficient logistics. Anyway, the overall experience was not very good.
March 21, 2024
Reply from Darry Ring
Hi Roy Pound,
Thank you for sharing your feedback. We're sorry to hear that your experience with the Platinum Tapered Six Prong Ring didn't meet your expectations. We understand how important it is for your ring to be perfect, especially for such a significant occasion.
We apologize for the discrepancy in the diamond size and for any confusion the images may have caused. We will review our product photos to ensure they more accurately represent the actual size and appearance.
Regarding the logistics, we are continuously working to improve our delivery times and we regret any inconvenience caused. We understand the importance of timely delivery, especially when planning a proposal, and appreciate your patience.
Your feedback is valuable to us, and we will use it to enhance our products and services. If you would like to discuss your experience further or if there’s anything we can do to make it right, please feel free to reach out to our customer service team.
Thank you for your understanding and for giving us the opportunity to improve.
Best regards,
Darry Ring
Love my ring, not impressed with the shipping
I want to say that I absolutely love my ring! I wear a size 5 ring and we went with a 1.50 VS1 color round diamond and it looks amazing. However, the shipping took quite a while. This was an upgrade so thankfully it was not needed for a proposal. I ordered it on March 10th and didn’t receive it until April 2nd. Almost a whole month!
March 29, 2024
Reply from Darry Ring
Dear April Josh,
Thank you so much for sharing your experience with us and for your kind words about your beautiful ring. We’re thrilled to hear that you love it and that it looks amazing on you!
We’re sorry to hear that the shipping took longer than expected. We understand how important timely delivery is, and we sincerely apologize for any inconvenience this delay may have caused. Your feedback is invaluable to us, and we are actively working to improve our shipping processes to ensure faster and more reliable delivery in the future.
Thank you again for your patience and understanding. If you have any further concerns or questions, please don’t hesitate to reach out to our customer service team. We’re here to help and ensure that you have the best experience with Darry Ring.
Warm regards,
Darry Ring
Beautiful ring but long production time
My only suggestion would be to provide more transparency about the expected production time so that buyers aren't expecting a purchase in 2 weeks when in reality, it's double that amount of time. Regardless, I'm very pleased with my purchase and will consider buying additional pieces from other brand in the future.
March 20, 2024
Reply from Darry Ring
Thank you for your feedback and for choosing our rings! We apologize for any inconvenience caused by the longer production time. We understand how important transparency is, and we'll work on providing clearer expectations moving forward. We're delighted that you're pleased with your purchase, and we look forward to serving you again in the future.
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